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citizenM Boston Back Bay

4.0 star property
Savor flavors from around the world at our on-site restaurant or get energized at our state-of-the-art gym. Express check-in ensures you can start your adventure right away.

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for citizenM Boston Back Bay

Exterior
Lobby sitting area
Bar (on property)
Terrace/patio
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
  • Air conditioning
The current price is €134
includes taxes & fees
3 Feb - 4 Feb

Room options

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

Highlights

Air conditioning
Fridge
LED TV
Premium bedding
Pillow-top bed
Eco-friendly toiletries
Hydromassage showerhead
Rainfall showerhead
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Fridge
LED TV
Premium bedding
Pillow-top bed
Eco-friendly toiletries
Hydromassage showerhead
Rainfall showerhead
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Premier Room 1 King

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Free WiFi
Restaurant
Air conditioning
Breakfast available
8.6 out of 10, Excellent, (3327)
The price is €111
includes taxes & fees
9 Feb - 10 Feb
Copley Square Hotel, a FOUND Hotel
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About the area

Map
408 Newbury street, Boston, MA, 02115

What's nearby

  • Hynes Convention Center - 6 min walk
  • Northeastern University - 10 min walk
  • Fenway Park - 11 min walk
  • Copley Square - 14 min walk
  • Boston University - 4 min drive

Getting around

  • Hynes Convention Center Station - 1 min walk
  • Boston Yawkey Station - 14 min walk
  • Logan International Airport (BOS) - 20 min drive

Restaurants

  • ‪Bukowski Tavern - ‬4 min walk
  • ‪Wendy's - ‬4 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Tatte Bakery & Cafe | Berklee - ‬4 min walk
  • ‪The Bebop - ‬4 min walk

About this property

citizenM Boston Back Bay

Upscale hotel near Hynes Convention Center
A short walk from Fenway Park and Boston University, citizenM Boston Back Bay provides a coffee shop/cafe, a bar and a 24-hour gym. The on-site restaurant, canteenM, features international cuisine. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), express check-out and express check-in
  • A 24-hour front desk, coffee/tea in reception and luggage storage
  • A lift, multilingual staff and smoke-free property
Room features
All 399 rooms offer comforts, such as premium bedding and iPads, as well as perks, such as laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • 43-inch LED TVs with premium channels
  • Wardrobes/cupboards, fridges and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (125 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with premium digital channels
  • IPad
  • IPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 20 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system

We should mention

A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

CitizenM Boston Back Bay Hotel
CitizenM Boston Back Bay Boston
CitizenM Boston Back Bay Hotel Boston

Frequently asked questions

Is citizenM Boston Back Bay pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at citizenM Boston Back Bay?

As of 2 Feb 2025, prices found for a 1-night stay for 2 adults at citizenM Boston Back Bay on 3 Feb 2025 start from €133.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at citizenM Boston Back Bay?

This hotel doesn't offer parking.

What time is check-in at citizenM Boston Back Bay?

Check-in begins at 2:00 PM.

What time is check-out at citizenM Boston Back Bay?

Checkout is at 11:00 AM. Late checkout is available for USD 69 (subject to availability).

Where is citizenM Boston Back Bay located?

Located in Fenway–Kenmore, this hotel is within a 10-minute walk of Newbury Street, Northeastern University and The Shops at Prudential Center. Fenway Park and Copley Square are also within 15 minutes. Hynes Convention Center Station is only a 2-minute walk and Kenmore Station is 8 minutes.

citizenM Boston Back Bay Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 509 out of 655 reviews" "
Rating 8 - Good. 94 out of 655 reviews" "
Rating 6 - Okay. 31 out of 655 reviews" "
Rating 4 - Poor. 8 out of 655 reviews" "
Rating 2 - Terrible. 13 out of 655 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yuanyuan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, bed was comfortable, and convenient location! Highly recommend!
Stayed 1 night in Jan 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Tonya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved this hotel. It was easy check in. Easy check out. Loved everything about it from the decor in the lobby, to all the light options and settings in the room. Very comfortable bed and pillows.
Stayed 3 nights in Jan 2025

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Love the decor and proximity to where we needed to be and walk!
Stayed 2 nights in Jan 2025

10/10 Excellent

Zaileyana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think this maybe one of the best hotels I’ve stayed at, very artistic and bright. The staff were amazing and overall I think I might come back in the future.
Stayed 1 night in Jan 2025

10/10 Excellent

Myoungsu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

BEVERLEY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

David, east boston

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay. I will be back soon.
Stayed 1 night in Jan 2025

10/10 Excellent

ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really friendly and helpful. Excellent location. Excellent facilities and super clean
Stayed 3 nights in Jan 2025

10/10 Excellent

Liliana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super nice hotel. We LOVED the view
Stayed 4 nights in Jan 2025

10/10 Excellent

Mariellen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room but contained all needed amenities. Great water pressure in shower and generously sized towels. Ability to control lighting, temperature, etc. right from the ipad near the bed. Appealing common areas with bevereages and books to borrow.
Stayed 1 night in Jan 2025

6/10 Okay

Ruth

Travelled with family, Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
This is a property for wanna-be hipsters. It is a Japanese efficiency style hotel that is entirely virtual/ electronic. There is ZERO service for anything except the bar. The rooms are sized for small people or singles. The space looks cool, with interesting art, which is cool if you go to hotels for the decor. There is literally no space in your room, which is fine, if you know that going into it. We did not. The entire room is 1 king bed, 1 toilet/ shower. The bed fills the room so that there is one side for 2 people to enter. If you have to use the bathroom in the night, you literally crawl over your partner. It is like glamping in a slip-in camper or on a boat. The lack of service is inconvenient. No concierge to answer questions, no one to assist with technical difficulties; just you and your credit card and colorful monkey statues. You request cleaning on an iPad the day before, which we did, but no one cleaned our room. Someone finally knocked on the door to clean the room in the evening when we were back from dinner! This evening cleaning schedule also would have been good to know in advance. We ended up never having our room cleaned; clever system to avoid cleaning. We tried to just have them take the trash but the cleaner could not understand our request and the iPad would not do it for us. Overall, a goovy looking place, but we likely won't stay again. Not for those who prefer at least the option for some personal service and space.
Stayed 3 nights in Jan 2025

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Alondra

Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful stay! Will definitely be coming back in the future.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ludnie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CitizenM might just be my favorite hotel chain! The hotel was impressively clean, and while the rooms are small, they’re absolutely perfect for solo travelers. The interior decor is stunning—modern, stylish, and thoughtfully designed. The staff was amazing, always friendly and helpful, which made my stay even more enjoyable. And let’s not forget the bar—great drinks and a fantastic vibe! Truly had an excellent time, and I can’t wait to stay here again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kathleen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 2 nights in Jan 2025

10/10 Excellent

Sompong, Mount Laurel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was TINY, which had us worried at first but we got used to it. It was clean. The bed was comfortable. Great water pressure in the shower. That's all we could ask for. Nice, friendly staff. We would definitely stay there again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Shellie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the property, nice are in lobby to work and grab a drink
Stayed 1 night in Jan 2025

10/10 Excellent

scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in Boston. The staff are great, the Charles river view was awesome. Rooms are small......but the room for me is for sleeping...the rest of the trip is to enjoy the city. The public spaces are nice. Can't beat the location
Stayed 1 night in Jan 2025

10/10 Excellent

Cheyanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel!
Stayed 1 night in Jan 2025

10/10 Excellent

yungyun

Travelled with family
Cool and convenient location. Nice and clean.
Stayed 1 night in Jan 2025

10/10 Excellent

Tania

Liked: Property conditions & facilities
.
Stayed 2 nights in Jan 2025

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025