6/10 Okay
Shaziah
11 Oct 2024
Disliked: Cleanliness, amenities
Manager Mark was nice and tried his best to accommodate and make my stay a good. The staff i dealt with were also nice.
Check in- After hours check in for guests need to be better, especially for guest checking in late hours due to flight arrivals. A system should be put in place to welcome guest and checked them in. The front office where the security personnel is need to be brighter and better sings at the front to direct guest to the office, at the front of the building a bigger brighter sigh should be seen off the road.
Rooms- are in need of a lot of upgrades, updated and made more accommodating and equipped with things to help guest feel more comfortable, a simple thing as having a sponge and dish washing liquid to wash your dishes. Extra towels, linens and blankets should be placed in the room.
Security for the guest need to be better, bums from the streets are able to access the entire hotel and walk around and enter and leave as they please. A gate system with a camera and physical security personnel should be visible on the premises.
They offer dining but the company that they are working with was never open, you have menus and no proper descriptions on how to do room service or hours of operations, not even a phone number listed on the menu.
The access to the beach was nice, but the security to protect the guest is lacking. Shower stall shower sucks need to have a lower pipe for just washing off your feet from the sand.
They are many other nicer hotels to stay.
Shaziah
Stayed 4 nights in Oct 2024