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Smartflats Design - Gaité

3.5 star property
Apartments with kitchens, a short walk to La Grand Place

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January 2025

Photo gallery for Smartflats Design - Gaité

Superior Apartment, 2 Bedrooms | Private kitchen
Superior Apartment, 2 Bedrooms | Living room
Premium Apartment, 2 Bedrooms
Superior Apartment, 2 Bedrooms
Superior Apartment, 2 Bedrooms | In-room dining

Reviews

6.8 out of 10

Popular amenities

  • Room service
  • Kitchen
  • Free WiFi
  • Business services

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Basic Apartment, 1 Bedroom

Basic Apartment, 1 Bedroom

Basic Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
2 bedrooms
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Apartment, 2 Bedrooms

Superior Apartment, 2 Bedrooms | Living room

Superior Apartment, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
2 bedrooms
  • 100 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 3 Double Beds

View all photos for Premium Apartment, 2 Bedrooms

Premium Apartment, 2 Bedrooms | Living room

Premium Apartment, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
2 bedrooms
  • 100 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 3 Double Beds

View all photos for Signature Apartment, 2 Bedrooms

Signature Apartment, 2 Bedrooms | Living area

Signature Apartment, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
2 bedrooms
  • 100 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 3 Double Beds

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Studio | Living area

Smartflats - Grand Place Ii Brussels

Kitchen
Microwave
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About the area

Map
Rue Fossés aux Loups 18, Brussels, 1000

What's nearby

  • La Grand Place - 6 min walk - 0.6 km
  • Brussels Christmas Market - 7 min walk - 0.6 km
  • Manneken Pis Statue - 10 min walk - 0.9 km
  • Royal Palace of Brussels - 17 min walk - 1.5 km
  • Tour & Taxis - 4 min drive - 2.0 km

Getting around

  • De Brouckere Station - 1 min walk
  • Brussels Central Station - 9 min walk
  • Brussels Airport (BRU) - 37 min drive

Restaurants

  • ‪De Brouckère - ‬2 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Black & White - ‬1 min walk
  • ‪Frank - ‬2 min walk
  • ‪L'ecuyer - ‬2 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Smartflats Design - Gaité

Apartments with kitchens, a short walk to La Grand Place
This smoke-free apartment building features a snack bar/deli, a business centre and express check-in. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance and multilingual staff are on-site. Each apartment has 2 bedrooms and offers free WiFi and room service. Guests will find a kitchen with a fridge, an oven, a stovetop and a microwave. Housekeeping is available once per stay.
Smartflats Design - Gaité offers 3 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas and includes desks. Beds feature premium bedding. Accommodation at this 3.5-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a separate bath and shower and complimentary toiletries.

This Brussels apartment provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered once per stay and an iron/ironing board can be requested.

Languages

Arabic, Catalan, Dutch, English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Dining

  • Room service
  • Snack bar/deli

Bedrooms

  • 2 bedrooms
  • Premium bedding

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • Flat-screen TV with cable channels

Work spaces

  • 2 meeting rooms
  • Business centre
  • Desk

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Smoke-free property

Services and conveniences

  • Housekeeping (once per stay)
  • Iron/ironing board on request
  • Multilingual staff
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • In the city centre
  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 3 units
  • 6 floors

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance

Access methods

Lockbox, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are available for EUR 25.0 per stay

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.18 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: EUR 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve rollaway/extra beds and sofa beds
This property accepts credit cards
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

Property is also known as

Smartflats Gaité Apartment Brussels
Smartflats Gaité Apartment
Smartflats Gaité Brussels
Smartflats Design Gaite
Smartflats Design - Gaité Brussels
Smartflats Design - Gaité Apartment
Smartflats Design - Gaité Apartment Brussels

Frequently asked questions

Is Smartflats Design - Gaité pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Smartflats Design - Gaité?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at Smartflats Design - Gaité?

Checkout is at 11:00 AM.

Where is Smartflats Design - Gaité located?

Located in Lower Town, this apartment building is within a 10-minute walk of Rue Neuve, La Grand Place and Brussels Christmas Market. Tour & Taxis and Avenue Louise are also within 1 mile (2 km). De Brouckere Station is only a 2-minute walk and Bourse-Beurs Station is 6 minutes.

Smartflats Design - Gaité Reviews

Reviews

6.8
Rating 10 - Excellent. 15 out of 44 reviews" "
Rating 8 - Good. 10 out of 44 reviews" "
Rating 6 - Okay. 5 out of 44 reviews" "
Rating 4 - Poor. 5 out of 44 reviews" "
Rating 2 - Terrible. 9 out of 44 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

4/10 Poor

Leah

Travelled with family
Disliked: Cleanliness
Stayed 4 nights in Jun 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort
Makes slumlords look like the Ritz
Elevator was broken, our room was on the seventh floor. Reading older reviews it seems to be a common issue. Flat was the very definition of quantity over quality. Yes, it was a big space but the owner puts ikea land lords to shame. Pillows the size of postage stamps with no fill, broken couch, holes in the sheets, holes in the shower curtain that had half fallen off, no water pressure. It all goes on. My favorite part though, was the “fitted sheet” on the bed. It was literally the exact size of the mattress. Meaning it just sat on the top with no way to stop it from moving. You inevitably woke up finding yourself sleeping on the stained mattress below with no sheets. This all on top of the fact that day before they cancelled my reservation and told me to talk to the booker. After wasting two hours of my vacation I come to find out it was all a mistake and I did have a reservation. Absolute clowns running that place. Never again.
Stayed 1 night in Mar 2024

2/10 Terrible

Jordan

Stayed 1 night in Dec 2023

6/10 Okay

K

Travelled with group
Disliked: Cleanliness
Great location… everything else? Not so much.
The location of this hotel is excellent, which may make up for some of the other negatives but if you are staying here, there are just a few things to be aware of: 1. Security - the main front door to the apartments does not lock, making the front door entrance code pointless 2. Lightbulbs - a lot of the lights did not work and we had to use our phones as torches at night 3. There were no toiletries, not even hand soap in the property despite saying so on the website 4. The general state of the apartment - door handles came off when we opened certain doors, curtains could not be opened because they were broken and broken pieces of furniture 5. Awful smell of egg coming from the drains 6. Suspicious stains on sofa, dirty shower curtains, brown marks on towels, bedsheets and pillows As I said, the location could possibly make up for this, especially if you’re coming with friends and plan to stay out and party during the night but couples and families, beware!
Stayed 2 nights in Nov 2023

8/10 Good

Mohamed

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The place in the heart of bruss
Stayed 3 nights in Nov 2023

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Room comfort
Disaster apartment
Finding and getting into the place was incredibly easy - the front door to the building was broken and perpetually unlocked. Upon entering the flat, it looked decent, but it was hard to see most of it as many of the lights were not working - half of the outlets were broken. We were tired from traveling and were looking forward to showering - unfortunately the shower flooded the bathroom, causing difficulties for the rest of the group to shower as there was perpetually half an inch of water on the floor. We were hoping to just fall asleep to end the suffering, but the pullout bed was completely broken and unusable. The “full” beds were two twin beds pushed together. Some upsides: If you like it cold, you’ll love it here! None of the heaters worked. The coffee maker came with coffee (grounds left behind in the machine). If you want a nice breeze, the window will open and come off the hinges. The “customer service” made great efforts in “passing on information the relevant departments.” Nothing was addressed or fixed during our stay. Avoid this place at all costs.
Stayed 3 nights in Nov 2023

6/10 Okay

Samantha

Travelled with family, Travelled with group
Liked: Cleanliness
Not like the pics! Good location but not well kept
We loved the location and the apartment has a lot of potential but it is not well kept. The door to the building (they give you a code for) doesn’t actually lock, but the door to the apartment does. The apartment itself was in terrible condition. The rooms had dead bugs on the walls, live wires behind the bed and just all around need refreshing. The apartment looks nothing like the photos on the website and worst of all.. the pull out couch bed is so broken my son could not even sleep on it and it was very unsafe with rods hanging out. We had to pull the mattress off of the rods/pull out bed and put it on the floor so he wouldnt get hurt.
Stayed 2 nights in Sep 2023

2/10 Terrible

ANNE

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 2 nights in Aug 2023

6/10 Okay

ambreen

Stayed 1 night in Jul 2023

4/10 Poor

Eric

Stayed 2 nights in Jul 2023

2/10 Terrible

Jennifer

Stayed 1 night in Dec 2022

8/10 Good

Dominique

Travelled with family
Liked: Cleanliness
Great location, very large rooms. No A/C and no fan provided - can get very hot in summer and open windows entail a risk of many mosquito bites.
Stayed 4 nights in Aug 2022

10/10 Excellent

Emmanuel

Liked: Cleanliness, room comfort
Excellent
Stayed 2 nights in Jun 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well setup and the location is perfect, right in the middle of brussels
Stayed 2 nights in Feb 2020

2/10 Terrible

Zouhair

Disliked: Cleanliness, staff & service, room comfort
Not a good experience!!!!!!
Too dirty, apartment not clean at our arrival. Not enough equipment inside with regard to towels and pillows. Beds are not comfortable at all. Big noise going around, building under renovations. Garbage of previous clients left in the apartment. Location so convenient, central and close to all destinations.
Stayed 5 nights in Nov 2018

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
There were a number of issues with the Gaite apartment (Unit 601) 1) We reserved a suite that has a tree like structure next to the sofa per the catalog. However, upon check-in, we were told our desired suite was occupied by another tenant and the staff couldn't locate the communication about my request. In addition, there were no intention to find a resolution / honor our previous request 2) The bathroom shower does not have enough water pressure and hot water. Even the water sink has more water pressure compared to the shower. Given the limited amount of pressure, by the time the water hit your skin, it already ended up cold. We had to restart the water heater (electric) a number of time in order to get it to work 3) When we requested a technician to address our shower problem, he / she did not bother to take off their shoes and entered the shower. By the time we returned, the bathroom was cover with muddy print. No one bother to wipe it off / clean up the mess before leaving 4) Internet connection was a hit and miss. A number of staffs had to come to the suite and check the internet connection (mostly in the afternoon, when we were not around). We find the frequent visits intrusive as we had an incident where the safe was opened whilst we were away. (the safe was locked in the morning) Fortunately, nothing was missing, but we find the experience unpleasant and not acceptable. 5) The maintenance is lacking, the sofa was falling apart & speaker screen was on the ground
Stayed 6 nights in Sep 2018

8/10 Good

Graham

Great location, in need of some TLC.
Great location, good sized apartment. Starting to look like it needs a bit of care and attention. Biggest let down was the lack of maintenance. Only one working light in the kitchen, and the only light in the bathroom over the vanity mirror. Ok if you are a bat or a mole, but very dark for everyone else! Reported faults to very apologetic team member, but not fixed by time we left.
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Room comfort
Stayed 3 nights in Oct 2018

8/10 Good

Karine

Liked: Cleanliness, room comfort
Good alternative to hotel
Smartflats rents apartments across major cities in Belgium. Communication is easy, it has a clear & efficient overview on a single page. Smartflats also operates with a collaborative space called Smartwork In Brussels, therefore, they have a reception open from 08:00 until 20:00. You can leave your luggage’s there as well as have coffee, tea, sit down, or use the nap room until your flat is ready (15:00). Some flats are located in the reception building in Brussels, others close by. Ours was spacious with a great layout, in front of the Opera place. 2 bedrooms, functioning kitchen with a coffee machine, large dining and living room, no AC. Small TV but this wasn’t important for us. However, the house needs to be worked on. IE; The handles were not attached to the French doors, part of paints and walls falling off. The toilet was small, however the bathroom was sizeable - could be enough space for a bidet and washing machine, for example. The shower was too small (open concept) thus water was splashing in the floor. In order to get extra towels and pillows you will be charged (30€). At the time of our stay there was construction in the city... some a street over, so we were not able to sleep past 6am, the team graciously relocated us. The next flat 301 was on Frippiers street, with a tiny old elevator. Nicely renovated with quirky layout. We slept very well and AC was operating perfectly.
Stayed 3 nights in Oct 2018

8/10 Good

Elena, Washington DC

Disliked: Property conditions & facilities, room comfort
Pros: Location is good. Bedrooms windows look on the back, quiet. Nice size of the rooms, large windows, high ceilings. Excellent bed linens and comfortable beds. Convenient check in. Cons: could have been cleaned better. Dust left here and there, crumbs on the table. Very busy street, gridlock: we waited 40 min for the taxi to the airport in the morning. While there are some renovation in the bathrooms, bedrooms are so spartan: no furniture to put clothes in. Not even IKEA type. Paint peeling on the walls and doors, floors are partially done. Conclusion: survived a couple of nights on the go but would not consider for a longer stay, need more comfort.
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent, roomy flat, good base to explore Brussels
Roomy flat with two decent sized bedrooms, small kitchen and a sizable bathroom. The separate toilet is tiny. Located just around the corner from De Brouckère metro you can easily get to Brussels attractions and Grand Place is only a ten minute walk away. Lots of supermarkets and places to eat nearby. Couple of issues when we arrived with light fittings that were solved by the SmartFlats team promptly. Our wi-fi had an issue that was due to be fixed on the day we left. We were able to connect to another flat instead. Would stay there again
Stayed 4 nights in May 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy flat and great location
A small group of us came to Belgium for Tomorrowland 2017, I chose this flat because it could house more than 4 people and the rate is really good. I was skeptical of the price/room until I saw it in person. This flat is amazing! Big rooms, modern adequate kitchen, comfy living room with a big dinning table and pullout couch. The location of the flat is really good, very close to shopping, restaurants, and the delirium bar. Our only complain is the small toilet (door had zero clearance when open and close), and shower was very open and caused water to spill out all over to the bathroom tiles. Other than that, this place gave us a lot of good memories and I would recommend to any friends or family.
Stayed 4 nights in Jul 2017

4/10 Poor

Heana, New York, NY

Disliked: Staff & service, property conditions & facilities, room comfort
Bad Choice
Stayed Smartflats Gaite for 2 nights in June. On my arrival, I found my bathroom has no window screen or blinds. I had a CLEAR window in the bathroom right in front of my shower so anybody can watch me showering from outside. I reported to the staff member (Andrea) right away and she said since it was Sunday they cannot help us that day but will have someone to fix it next day. - (meaning if you are traveling in weekends and have any problems with your room, you cannot expect to be fixed until the week starts) Next day, when I came back to my apartment, the bathroom was remained the same- NO WINDOW SCREEN. I have to tape some of my suitcase cover to block the window to take shower. Very very bad follow ups. I emailed to the team to inform what happened and they replied since I didnt give them a permission to enter they coudln't fix it. - Well. I spoke to the staff member in person specifically ask for fixing the bathroom. so I do not understand what "permission" they needed. Also, without my "permission" they came into my room and left new towels in next day. so..... I am confused??! I was very disappointed that how they didn't care about the guests. I feel like once they collect guests' money they do not really care. you just have to suck it up if any inconvenience things happens. so be careful. I do regret that I picked this hotel for my family trip and wound never recommend this hotel to anybody.
Stayed 2 nights in Jun 2017

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort