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Steigenberger Icon Wiltcher's

4.5 star property
Luxury Brussels hotel in Chatelain with 2 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Steigenberger Icon Wiltcher's

Exterior
Pool
Exterior
Lift
Deluxe Room | View from room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Spa
    Spa
The price is €247
includes taxes & fees
17 Dec - 18 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 65 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 1 Double Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 79 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Duplex)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 King Bed (Duplex)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 95 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
  • 44 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

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Free WiFi
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9.4 out of 10, Exceptional, (482)
The price is €130
includes taxes & fees
8 Dec - 9 Dec
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About the area

Map
Avenue Louise 71, Brussels, 1050

What's nearby

  • Avenue Louise - 1 min walk - 0.1 km
  • Royal Palace of Brussels - 18 min walk - 1.5 km
  • Manneken Pis Statue - 6 min drive - 2.6 km
  • European Union Parliament Building - 6 min drive - 3.1 km
  • La Grand Place - 7 min drive - 2.7 km

Getting around

  • Stéphanie Tram Stop - 1 min walk
  • Brussels-Chapel Station - 16 min walk
  • Brussels Airport (BRU) - 32 min drive

Restaurants

  • ‪Café Wiltcher's (Steigenberger Grandhotel Brussels - ‬1 min walk
  • ‪Le Prince - ‬3 min walk
  • ‪Exki - ‬2 min walk
  • ‪L’Atelier en Ville - ‬2 min walk
  • ‪Paul - ‬2 min walk

About this property

Steigenberger Icon Wiltcher's

Luxury eco-certified hotel near Avenue Louise
A terrace, an art gallery on-site and a shopping centre on-site are just a few of the amenities provided at Steigenberger Icon Wiltcher's. Treat yourself to a Thai massage, a manicure/pedicure or a body treatment at the on-site spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and a library.
Additional perks include:
  • Limo/town car service, buffet breakfast (surcharge) and valet parking (surcharge)
  • An electric car charging station, express check-out and babysitting (surcharge)
  • A front desk safe, a porter/bellboy and wedding services
  • Guest reviews speak highly of the helpful staff
Room features
All 267 individually furnished rooms include comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and air conditioning.
Other amenities include:
  • Childcare services and free infant beds
  • Bathrooms with designer toiletries and separate baths/showers
  • Smart TVs with cable channels
  • Wardrobes/cupboards, fridges and stovetops

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Dutch, English, French, German, Greek, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Parking on site (EUR 24 per day)
  • Valet parking on site (EUR 24 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Weekend buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 38 for adults and EUR 19 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cafe Wiltcher's
  • La Terrasse
  • Loui Cocktail Bar & Resta

Family friendly

  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 14 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (5,942 square foot of space)

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Thin carpet in room
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1913
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Hob
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Office
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 38 for adults and from EUR 19 for children
  • Airport shuttle fee: EUR 109 per vehicle (one-way, maximum occupancy 4)
  • Self-parking fee: EUR 24.00 per day
  • Valet parking fee: EUR 24.00 per day
  • Pet fee: EUR 50 per pet, per stay
  • Service animals are exempt from fees
  • Facilities fee: EUR 35 per person, per day and includes use of: sauna; spa; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 9:30 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
Guests under 18 years old are not allowed in the swimming pool or hot tub
Guests under 18 years old are not allowed in the spa

Property is also known as

Steigenberger Grandhotel
Steigenberger Grandhotel Brussels
Steigenberger Grandhotel Hotel
Steigenberger Grandhotel Hotel Brussels
Brussels Conrad
Conrad Brussels Hotel Brussels
Steigenberger Wiltcher's Hotel Brussels
Steigenberger Wiltcher's Hotel
Steigenberger Wiltcher's Brussels
Steigenberger Wiltcher's

Frequently asked questions

Is Steigenberger Icon Wiltcher's pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 50 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Steigenberger Icon Wiltcher's?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Steigenberger Icon Wiltcher's on 17 Dec 2024 start from €243.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Steigenberger Icon Wiltcher's?

Self-parking is available for EUR 24.00 per day. Valet parking is available for EUR 24.00 per day.

What time is check-in at Steigenberger Icon Wiltcher's?

Check-in start time: 3 PM; check-in end time: 1 AM.

What time is check-out at Steigenberger Icon Wiltcher's?

Checkout is at noon.

Does Steigenberger Icon Wiltcher's provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 109 per vehicle applies.

Where is Steigenberger Icon Wiltcher's located?

This family-friendly Brussels hotel is located in the business district, within 1 mi (2 km) of Avenue Louise, La Grand Place and European Union Parliament Building. Horta Museum and Rue Faider 83 are also within 15 minutes. Stéphanie Tram Stop is only a 2-minute walk and Faider Tram Stop is 5 minutes.

Steigenberger Icon Wiltcher's Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 628 out of 1000 reviews" "
Rating 8 - Good. 235 out of 1000 reviews" "
Rating 6 - Okay. 70 out of 1000 reviews" "
Rating 4 - Poor. 37 out of 1000 reviews" "
Rating 2 - Terrible. 30 out of 1000 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Liked: Amenities
Disliked: Staff & service
I would recommend this hotel for the price but there are some flaws. It is very dated and does not look fresh. The rooms are better than the lobby. My check in was not the smoothest but not why I would give this hotel bad marks. My disappointment lies completely with the bad service, information and horrible attitude I got from the concierge. I don't know his name but he was completely incompetent, did not know the city at all and even gave me wrong information. He did not even kn ow the museums would be closed on a national holiday. That combined with his poor attitude every time I went to him for directions around town. Breakfast was very nice but if you don't go early you will have to wait for a table. The lounge was small, not alot of atmosphere. The food was good but expensive. Location is in the shopping area. About a 30 minute walk to the main historical area. I am sure the hotel had more glamour in its day but now seems warn and commercial.
Stayed 5 nights in Oct 2024

6/10 Okay

Rahul

Travelled with family and small children
Loud music at night, with a room swap offered at 9pm whilst travelling with children.
Stayed 2 nights in Nov 2024

10/10 Excellent

Wing Kam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the welcoming gifts for the kids. The junior suite is spacious for a family of 4.
Stayed 1 night in Oct 2024

10/10 Excellent

Jesse

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, shopping and nice restaurants all around. A tram station out front. Great staff 10/10
Stayed 4 nights in Oct 2024

8/10 Good

Noof

Travelled with family
Liked: Staff & service
The hotel is huge but need renovation it’s in great location and staff was cooperative.
Stayed 1 night in Oct 2024

2/10 Terrible

Craig, Lane cove

Stayed 1 night in Oct 2024

2/10 Terrible

Craig, Lane cove

Business traveller
There was no hot water during my stay, for a 5 star hotel that is not good enough!
Stayed 1 night in Sep 2024

10/10 Excellent

Roscoe

Stayed 2 nights in Sep 2024

10/10 Excellent

Abdoulaye, eccles

Stayed 1 night in Aug 2024

8/10 Good

Marwan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the hotel is a very nice hotel that kept its old charm. Breakfast and dinner was amazingly delicious. Our room was big, clean (would recommend changing the carpet thought). Overall, would go back to it if we go back to Brussels.
Stayed 3 nights in Sep 2024

8/10 Good

Ann

Travelled with family
Liked: Staff & service
Staff were helpful and friendly. Breakfast options varied and v good quality. Staff checked each night if we had everything we needed. Room was very spacious and comfotable. Food in bar was only adequate and menu was limited. Lacked atmosphere. We were told pool was unavailable when we arrived for our stay , this was one the main reason we booked this hotel because it had a pool. It seems hard to find a hotel with a pool in brussels. I would rate this hotel 7.5 out of 10.
Stayed 4 nights in Aug 2024

8/10 Good

Raaghav

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, ideal location and rooms. Note the pool and spa facilities are chargeable
Stayed 1 night in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Still glamorous but needs a touch up. Also, should stop charging for the pool😂
Stayed 4 nights in Aug 2024

10/10 Excellent

YING, LONDON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the service and the atmosphere of the hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

ilya

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely high quality hotel. We felt like royalties when we interacted with the staff. Very upperclass everything. The only thing that didn't work for us is the prices for breakfast and snacks in the hotel)
Stayed 3 nights in Aug 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel within walking distance to the grand palace and other attractions.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Julie

Travelled with family
LOVELY PROPERTY IN THE MIF=DDLE OF CITY. GRASS OPEN SPACE. ELEGANT OLD SCHOOL. XO
Stayed 1 night in Aug 2024

10/10 Excellent

Hannah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay at Steinberger was incredible. Beautiful room, wonderful staff and then even gave a little welcome gift to our baby. Would highly recommend this hotel!
Stayed 4 nights in Aug 2024

10/10 Excellent

Afsaneh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Maxim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

6/10 Okay

Takisha Motley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spa is being renovated until September. A bummer
The hotel was ok. Also, it advertised that it had a spa which includes hot tubs and pool. The pool was working but the other parts of the spa is being renovated until September. If I knew that ahead of time the I may have choose a different place to stay.
Stayed 2 nights in Aug 2024

8/10 Good

Zaira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Walkable to museums only 9 minutes. Not Too crowded as the city centre
Stayed 3 nights in Jul 2024

4/10 Poor

Maxim

Liked: Cleanliness, amenities, property conditions & facilities
It is an old hotel but nicely remodeled. Good options for breakfast and functional gym. Staff seemed overwhelmed with the influx of guests (our room has not been serviced daily) and the internet connection quality was indescribably bad. If you plan to take work meetings, it is just not possible from the hotel.
Stayed 4 nights in Jul 2024

10/10 Excellent

Ranga

Liked: Cleanliness, staff & service, property conditions & facilities
A real five star hotel experience.
Stayed 2 nights in Jul 2024