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"Good customer service "

"The receptionist on arrival was great. I had to ask for the lights to be turned on in the corridor upstairs because it wasn’t done. The service in the restaurant was terrible. The food was cold. There were birds flying freely in the restaurant with no attempt to get them out. My food order came out with items missing and never ordered with the kitchen. The Staff didn’t seem to be interested in anything and gave me the wrong beer 2 times. They looked totally bored the whole time. "

"Overall, our one day stay was excellent…room was clean, breakfast was good and everyone was friendly, helpful, polite and very nice. I wish however the room had a window and wet floor was contained in the shower stall only when showering and not all over."

"The staff was extremely pleasant and very accomdatiing"

"Friendly staff "

"The location is central. I would suggest the front desk offer a one page map of the surrounding areas. So a tourist would have an idea what to visit ( accessible by walking) They could also post one events are happening in the city ( eg the 100 anniversary of Xavier Universiy)"

"Good"

"I’ve traveled to CDO 3 times, all three times I’ve stayed at New Dawn. All three times perfect service and hospitality. I would recommend this hotel to any traveler."

"Good way to unwind"