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"Queing was problem at the bars Only one pool bar during the day or pay extra ro use beach bar Food was cold in smaller restaurant "

"Good location ,nice staff lovely and clean we are booking again for later this year."

"Super miejsce. Pyszne jedzenie,.czysty wygodny pokój. Jednak są dwa minusy. Śliska nawierzchnia koło basenu oraz to,że nie można samemu robić sobie kawy ani nalewać innych napoi. Kolejki w porach posiłkow do napojów."

"Hotel needs total reconstruction. Breakfast is poor. Hotel is marked incorrectly on the map, as if the hotel was near the beach though it actually isn't. The pool does not have any water circulation nor any chlorine"

"Very friendly and clean and staff were outstanding "

"Really amazing hotel in the centre of Sunny Beach - it’s close to everything - restaurants, Bars, shops and the beach. It can be a bit noisy at night from the clubs. The hotel is lovely and has had a huge refurb - it’s amazing modern style and probably now one of the best hotels in Sunny Beach. We had some issues with our room but I think was due to the recent refurb and some issues not resolved in construction. The hotel changed us to a different room and all was sorted. Staff speak a bit of English but I would say it did cause some communication issues occasional as they are not all fluent. The pool is beautiful but gets shade from 4pm onwards - so it’s a bit chill in June. "

"Staff always helpful and friendly. Hotel facilities as you would expect from a Best Western"

"Great stay. Staff was amazing. Svetlo went above and beyond to assist us. Will definitely be coming back to stay again on our next visit. "

"Hotel is getting ready to close for the winter so it was a little empty but the food was ample and good, the staff are amazing. I forgot my uk to eu adapter and they loaned me one. "