Burnham Holidays

Nice quiet at reasonable price. Not complimentary breakfast but with price savings you can buy their buffet or zeroed someplace of your choice.

Parking lot was a little inconvenient, but the place was amazing

This was a great experience. The view of the lake from the grand suite is worth it.

It’s a good hotel to stay with family, the jays keeping needs. Little reminder to make sure and leave clean cups for coffee and coffee.

The property itself is in a great location and offers good value for the price. However, the experience was unfortunately overshadowed by poor customer service. Upon booking, we received multiple links with different sets of information—one with property details, another with check-in instructions, and other links as well. Assuming there was a master link as the webpage seemed to suggest, we missed the one specifically for check-in. When we arrived just after 4pm on 04/17, we used the keypad to contact the property for assistance. The woman who answered the call was unnecessarily rude and dismissive—something that could have been avoided with a simple, helpful response. A little courtesy goes a long way, especially in hospitality. The stay itself was fine, but the unprofessional attitude of certain staff members left a lasting negative impression. With better communication and a more respectful approach to guests, this property could truly stand out.