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Kervansaray Thermal Convention Center & Spa

5.0 star property
Family-friendly ski hotel with a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kervansaray Thermal Convention Center & Spa

2 indoor pools, 2 outdoor pools, free pool cabanas, pool umbrellas
Exterior
Couples treatment room(s), sauna, hot tub, steam room
Down duvets, minibar, in-room safe, desk
4 bars/lounges, 2 poolside bars

Reviews

6.6 out of 10

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Gym
    Gym
  • Room service
    Room service

Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard Triple Room (1 Double or 2 Single Beds)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Family Room

Down duvets, minibar, in-room safe, desk

Family Room

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
  • 29 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Single Room

Down duvets, minibar, in-room safe, desk

Single Room

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Sofa bed
  • 26 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Suite

Down duvets, minibar, in-room safe, desk

Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
  • 47 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Room (1 Double or 2 Single Beds)

Down duvets, minibar, in-room safe, desk

Standard Room (1 Double or 2 Single Beds)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Similar properties

Exterior

Divan Bursa

Pool
Pet-friendly
Parking included
Free WiFi
8.6 out of 10, Excellent, (1038)
The price is €73
includes taxes & fees
26 Nov - 27 Nov
Divan Bursa
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About the area

Map
Cekirge Meydani, Bursa, Bursa, 16080

What's nearby

  • Kent Meydani AVM - 4 min drive - 3.7 km
  • Grand Mosque of Bursa - 4 min drive - 4.2 km
  • Osman Gazi Tomb - 4 min drive - 4.3 km
  • Bursa City Square Shopping Center - 4 min drive - 4.1 km
  • Bursa Zoo - 5 min drive - 5.4 km

Getting around

  • Sirameseler Station - 11 min walk
  • Pasa Ciftligi Station - 15 min walk
  • Bursa (YEI-Yenisehir) - 46 min drive

Restaurants

  • ‪Çekirge Dürüm - ‬2 min walk
  • ‪Domino's Pizza - ‬2 min walk
  • ‪Durak Muhallebicisi - ‬2 min walk
  • ‪Saklı Bahçe - ‬4 min walk
  • ‪Pier Habib Süt Baklava - ‬3 min walk

About this property

Kervansaray Thermal Convention Center & Spa

Luxury family-friendly hotel located in Osmangazi
An attached winery, 2 poolside bars and a free daily manager's reception are just a few of the amenities provided at Kervansaray Thermal Convention Center & Spa. Skiers and snowboarders can spend time on the slopes at this hotel featuring a ski shuttle. Indulge in a deep-tissue massage, a facial and a manicure/pedicure at Anicca Spa, the on-site spa. At the 4 on-site restaurants, enjoy lunch, dinner, children's meals, light fare and al fresco dining. Fitness classes are offered at the health club; the property also has a terrace, shopping on-site and a coffee shop/cafe. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a playground.
Other perks at this hotel include:
  • 2 outdoor pools and 2 indoor pools, with free cabanas, sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Limo/town car service, buffet breakfast (surcharge) and hot springs on-site
  • Access to a nearby indoor pool, access to a nearby health club and express check-out
Room features
All 211 rooms offer comforts, such as 24-hour room service and pillow menus, as well as thoughtful touches, such as air conditioning and dressing gowns.
Other amenities include:
  • Childcare services and free infant beds
  • Bathrooms with deep-soaking baths and free toiletries
  • LCD TVs with premium channels
  • Balconies, coffee/tea makers and heating

Languages

English, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee
  • 2 poolside bars
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Mercan
  • Safir
  • Sedef
  • Topaz

Family friendly

  • 2 indoor pools
  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (19,913 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1988
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Property Registration Number 16629

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Kervansaray Thermal-Convention Center
Kervansaray Thermal-Convention Center Bursa
Kervansaray Thermal-Convention Center Hotel
Kervansaray Thermal-Convention Center Hotel Bursa
Thermal-Convention
Kervansaray Thermal Convention Center Spa
Kervansaray Thermal Conventio
Kervansaray Thermal Convention Center Spa
Kervansaray Thermal Convention Center & Spa Hotel
Kervansaray Thermal Convention Center & Spa Bursa
Kervansaray Thermal Convention Center & Spa Hotel Bursa

Frequently asked questions

Does Kervansaray Thermal Convention Center & Spa have a pool?

Yes, this property has 2 Indoor pools, 2 outdoor pools and a children's pool.

Is Kervansaray Thermal Convention Center & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Kervansaray Thermal Convention Center & Spa?

Self-parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at Kervansaray Thermal Convention Center & Spa?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Kervansaray Thermal Convention Center & Spa?

Checkout is at 1 PM.

Where is Kervansaray Thermal Convention Center & Spa located?

Located near the slopes, this Osmangazi hotel is situated in the city centre, within a 5-minute walk of Hudavendigar Mosque and Karagöz Museum, and is convenient for winter sports, such as skiing lessons and snowshoeing. Resat Oyal Culture Park and Ormancılık Museum are also within 1 mile (2 km). Pasa Ciftligi Station is 15 minutes by foot and Sirameseler Station is 11 minutes.

Kervansaray Thermal Convention Center & Spa Reviews

Reviews

6.6
Rating 10 - Excellent. 37 out of 174 reviews" "
Rating 8 - Good. 46 out of 174 reviews" "
Rating 6 - Okay. 40 out of 174 reviews" "
Rating 4 - Poor. 26 out of 174 reviews" "
Rating 2 - Terrible. 25 out of 174 reviews" "

6.4/10

Cleanliness

6.4/10

Staff & service

7.0/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Abed elrahman

Stayed 1 night in Sep 2023

8/10 Good

Esra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
I was very happy with reception and pool service staff but there's a problem in the kitchen all my food which I ordered came wrong.
Stayed 2 nights in Aug 2023

10/10 Excellent

Lutfi

Liked: Cleanliness, staff & service, property conditions & facilities
Price
Stayed 1 night in Jul 2023

8/10 Good

Sumihisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confortable.
Stayed 1 night in Jun 2023

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Choice
I use this hotel for a single night stay, and it was fine.
Stayed 1 night in Jul 2022

4/10 Poor

Funda

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
It's very old hotel with stinking bathrooms. They have said there will be a renovation in June so j suggest everyone to chose a different hotel in the area until then. Definitely not worth for what we have paid. Staff is not trained for a 5 stars hotel.Such a shame.
Stayed 1 night in Feb 2022

4/10 Poor

HARUN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Üzgünüm ama bir otel kendini hiç mi yenilemez
Stayed 1 night in Dec 2021

8/10 Good

Mohamad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Yunus emre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hamam was nice, historical place.
Stayed 1 night in Feb 2020

8/10 Good

Mohamed

Business traveller, Travelled with family
Liked: Cleanliness, room comfort
The hotel carpet need to renew. Whenever you request coffee after dinner at the hotel they inform you that it is a gift "Ikram" when you sign the bill, this is just to take tips, then at the time of check out you discover that nothing was free.
Stayed 5 nights in Dec 2019

8/10 Good

Burak

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Hotel with maximum revenue & minimum investment
we only stayed for baths. A typical Bursa tourist resort is built on maximum revenue with minimum investment. Turkish bath, in-house services have not been renovated for years. Still the same. Even the seats at the entrance of the hotel were old and skinned. Although it was a eid mubarak holiday season there was only 1 person in related for hamam massage and cleaning and there was a minimum waiting time of 8 people at the least busy hour. I'll never stay again. Guests from outside can use the bath in the same way and at the same prices. Therefore, being a customer of the hotel there is no plus for the baths.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Spa is good. Breakfast is poor. Beds and pillows are terrible.
Stayed 1 night in Jan 2019

4/10 Poor

Jasem

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

6/10 Okay

Eldar

Disliked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Farouk k

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad
Good
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Staff & service
Hotel with Turkish Bath
The hotel is nice and the staff were very friendly... But the hotel needs renovation, facilities should be renewed and the breakfast menu and quality should be reviewed...
Stayed 6 nights in Jul 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2017

2/10 Terrible

Halit

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't be fooled by pictures, like I was!!!!
Room was very dark, they use low wattage bulbs to save money. Poor Wi-Fi, consistently have to keep signing in.My room overlooked a large wall and I asked to be moved and they said they were full, but then a family came and they were able to move them. The hallway carpets are coming loose causing them to become uneven (almost 2 inches elevated) which resulted in my almost falling.Fabric slippers supplied for the turkish baths resulting in my falling, and the employees said I was not the first to fall. Hotels.com sign at the front desk touting as 4 star, this is not correct. This is a poorly maintained facility and I will never return.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Expensive for what it is
The hotel is old and needs a major renovation, until that it is overpriced and does not deserve a 5 star rating. They give a free tickets for Turkish bath which is a nice thing, but the hotel location is far from the mail tourist locations in Bursa.

6/10 Okay

Verified traveller

Liked: Staff & service
Needs overall renovation..
Definetly not 5 starmore like 3. It was dirty overall.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
most beautiful 700 year turkish bath
enjoyed the 700 years old Turkish bath excellent location and services

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not close to too many attractions
Booked 2 nights, had to leave after one. Hotel is old and it shows rooms are small and beds uncomfortable. Showers are moldy. Breakfast Buffett not included, expensive for what is offered. Staff non friendly

8/10 Good

Boyko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort