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Dragonfly Hotel Bury St Edmunds

3.0 star property
Hotel with free parking, near St Edmundsbury Cathedral

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Photo gallery for Dragonfly Hotel Bury St Edmunds

Relax in a cozy seating area with plush armchairs and a round table, surrounded by framed pictures and a large window.
Relax in comfort with a large bed, flanked by nightstands and a stylish headboard.
Relax in this inviting sunroom with a sofa, armchairs, and a small table, surrounded by potted plants and exposed brick walls.
Enjoy a drink at the bar, where a selection of taps and bottles await, surrounded by ornate mirrors and lush greenery.
Enjoy a peaceful retreat in this serene building, featuring a glass conservatory and adjacent outdoor dining area.

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

Desk, laptop workspace, free WiFi, bed sheets

Standard Double Room

8.0 out of 10
Very good
(29 reviews)

Highlights

Heating
Free cots/infant beds
LCD TV
Private bathroom
Shower/bath combination
Hairdryer
Electric kettle
Coffee/tea maker
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Desk, laptop workspace, free WiFi, bed sheets

Family Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Free rollaway/extra beds
LCD TV
Private bathroom
Shower/bath combination
Hairdryer
Electric kettle
Coffee/tea maker
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Heating
Free cots/infant beds
LCD TV
Private bathroom
Shower/bath combination
Hairdryer
Electric kettle
Coffee/tea maker
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds
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About the area

Map
Symonds Road, Bury St Edmunds, England, IP32 7DZ

What's nearby

  • St Edmundsbury Cathedral - 19 min walk - 1.7 km
  • The Athenaeum - 19 min walk - 1.7 km
  • Greene King Brewery - 2 min drive - 2.0 km
  • The Apex - 3 min drive - 3.3 km
  • Ickworth House - 11 min drive - 12.1 km

Getting around

  • Bury St Edmunds Station - 6 min drive
  • London (STN-Stansted) - 56 min drive

Restaurants

  • ‪Bury Bowl - ‬18 min walk
  • ‪Moreton Hall - ‬12 min walk
  • ‪The One Bull - ‬20 min walk
  • ‪The Fox Inn - ‬17 min walk
  • ‪Prezzo - ‬20 min walk

About this property

Dragonfly Hotel Bury St Edmunds

Hotel near The Apex
Located close to Theatre Royal and Greene King Brewery, Dragonfly Hotel Bury St Edmunds provides a garden, a bar and conference space. The on-site international cuisine restaurant, The Restaurant, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi.
Other perks include:
  • Free self-parking
  • Buffet breakfast (surcharge), express check-out and smoke-free property
  • A banquet hall, meeting rooms and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 76 rooms feature comforts such as laptop-friendly workspaces, in addition to amenities such as free WiFi.
More conveniences in all rooms include:
  • Bathrooms with hairdryers
  • 42-inch LCD TVs with cable channels
  • Wardrobes/cupboards, electric kettles and heating

Languages

English

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7.6 out of 10, Good, 594 reviews
The price is €137
includes taxes & fees
1 Aug - 2 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Restaurant

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • No lift

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 12 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

Property is also known as

Bury St Edmunds Quality Hotel
Quality Bury St Edmunds
Quality Hotel Bury St Edmunds
Dragonfly Hotel Bury St Edmunds
Dragonfly Bury St Edmunds
Dragonfly Bury St Edmunds
Dragonfly Hotel Bury St Edmunds Hotel
Dragonfly Hotel Bury St Edmunds Bury St Edmunds
Dragonfly Hotel Bury St Edmunds Hotel Bury St Edmunds

Frequently asked questions

Is Dragonfly Hotel Bury St Edmunds pet-friendly?

No, pets are not allowed at this property.

How much is parking at Dragonfly Hotel Bury St Edmunds?

Self-parking is free at this property.

What time is check-in at Dragonfly Hotel Bury St Edmunds?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Dragonfly Hotel Bury St Edmunds?

Checkout is at 11:00 AM.

Where is Dragonfly Hotel Bury St Edmunds located?

Situated in Bury St Edmunds, this hotel is within 1 mi (2 km) of St Edmundsbury Cathedral, The Athenaeum and Greene King Brewery. Theatre Royal and Nowton Park are also within 1 mi (2 km).

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Dragonfly Hotel Bury St Edmunds Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 264 out of 984 reviews
Rating 8 - Good. 392 out of 984 reviews
Rating 6 - Okay. 189 out of 984 reviews
Rating 4 - Poor. 92 out of 984 reviews
Rating 2 - Terrible. 47 out of 984 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed staying there
Stayed 6 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great stay in a comfortable clean hotel

Well presented hotel with friendly staff, clean and comfortable rooms. very good selection at breakfast - ideal for a short stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
relaxing stay
Stayed 1 night in Nov 2024

10/10 Excellent

Alanna Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Aug 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was comfortable. Bathroom very clean. Carpet had a couple of sticky spots. Breakfast was excellent. The grass verges were littered with plastic bottles and old food wrappings. It was a bit windy and could possibly have come from full bins.
Stayed 1 night in May 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dragonfly Hotel

Lovely friendly hotel. Ideal for what we wanted. Would definitely recommend
Stayed 1 night in Dec 2024

8/10 Good

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bury's Great

Just a two night stay to visit Bury's Xmas Markets, all good no problems and great breakfast!
Stayed 3 nights in Nov 2024

10/10 Excellent

Niall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Second time we’ve stayed here. Very convenient hotel, tidy clean rooms and bathroom so no complaints.
Stayed 1 night in Dec 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant staff, clean and comfortable.
Stayed 3 nights in Aug 2024

8/10 Good

ketan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice reasonable and easily accessible.
Stayed 1 night in Dec 2024

2/10 Terrible

Gaetane

Disliked: Cleanliness, amenities, property conditions & facilities
To start off my hotel room smelled really bad. Every time I entered the room I was hit with a stench to which felt like it came from the carpet itself then to top it off, with every flush you could smell the sewer. Although this property is known to locals, the sign of the hotel should be a bit more visible for visitors new in the area. In addition, I wish it was advertised that the room has no AC. Although the heat bothered me, the smell was so much that that’s all I could focus on with the fear of the smell would stay on my clothes. But aside from that, great staff, lots of parking space and nice dinning area.
Stayed 2 nights in Jun 2025

4/10 Poor

Graham

Overall initial impression was good, Ordered for evening meal and waited an hour for the food although the restaurant wasn't busy. Breakfast both mornings seemed to have one waitress rushing everywhere, people waiting for buffet to be refilled, sausages, bacon , hash browns orange juice etc all brought by this single waitress. Our room wasn't serviced after tbe first night, so wehad get coffee, milk from reception. We paid as much for our stay here as other hotels, where the service in the rooms and restaurant was spot on. I hope this is a one off.
Stayed 2 nights in May 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never stayed at a Dragonfly hotel before was pleased with the welcoming and facilities good breakfast buffet
Stayed 1 night in Jul 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dragonfly hotel visit

Comfortable well located hotel. Easy walking access to Bury St Edmunds. Food (breakfast and evening meal) was quite nice and menu was not overly epensive.
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Business Trip

It was a satisfactory night stay with nothing outstanding
Stayed 2 nights in Jul 2024

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Good hotel. Clean room and good breakfast would definately stay here again and recommend also
Stayed 1 night in Sep 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

This hotel was so lovely, the staff was so friendly and helpful
Stayed 2 nights in Oct 2023

6/10 Okay

Sheena

Liked: Cleanliness, staff & service, room comfort

Overall, a comfortable stay.

Overall the stay was good, very comfortable bed, very little noise inside the hotel, could hear some road noise though, breakfast okay. Only downside this visit was an unpleasant drain smell from bathroom (not noticeable with door closed).
Stayed 1 night in Oct 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value stay
Stayed 1 night in Jan 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Easy walk from town centre, polite and friendly staff.
Stayed 2 nights in May 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm, comfortable, clean and the staff were very friendly and helpful
Stayed 1 night in Apr 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Jun 2024

6/10 Okay

Jane

Liked: Staff & service
Disliked: Cleanliness
Could have been a lot cleaner. Marks on sofa bed and smell of room all could be improved. Staff were great and very professional.
Stayed 1 night in Dec 2024

8/10 Good

Paul

,
Stayed 1 night in Dec 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to, although we were too early to check in and had to leave to get to a festival the staff looked after our overnight bags and was very easy to check in when we returned….room very clean, nice big TV, staff helpful and friendly, will def stay again…
Stayed 1 night in Jun 2024