Bury Holidays

Hotel was nice but disappointed that the room upgrade wasn’t an option

I had a great stay at Charles Hope townhouse. This is a great location with the train available to travel to Old Trafford for a football game or making our way to the central retail district. Overall the property was clean, however had a few minor defects: - towel with holes and stain on them - mild stains on the bedsheet - stain on the carpet near the bed - washer detergent feeder has a lot of residue from previous stay. - dish washer has residue from previous stay - it had a funky smell when we first opened it It would be better if: - there were instructions for check-in, but it would be better if there's a diagram or pictures for reference. Locating the key pad on the handle took a little bit of figuring out. - there's paper towel provided for the kitchen/ living area - car park next to the property/ loading area to transport luggages - if parking is included with the stay. Currently it's additional £15 per night. We parked across the street which is free and no time limit. - provide the qr code to garbage disposal directions. It is hard to find that info in the guide book

The property was easily accessible, super comforting with all the amenities and more. Our whole family loved our stay and have zero complaints. The hot tub was super fun and relaxing. Would recommend 10/10 times.

The staff were very helpful on check in. Called to give directions and then met us outside to show us in and how to use the key fobs etc Only negative was there wasn’t a frying pan or any salt/pepper.