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Hotel Maya Balam

3.0 star property
Hotel in Calakmul with 24-hour front desk and restaurant

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Maya Balam

Interior entrance
Front of property – evening/night
Balcony view
Standard Double Room
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included
The price is €42
includes taxes & fees
3 Jan - 4 Jan 2025

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Room

Classic Room

Classic Room

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Daily housekeeping
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

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Interior

Chicanná Ecovillage Resort

Pool
Parking included
Free WiFi
Restaurant
7.8 out of 10, Good, (454)
The price is €101
includes taxes & fees
23 Dec - 24 Dec
Chicanná Ecovillage Resort
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About the area

Map
Calle Xpujil #10 Entre, Silvituk y Av. Calakmul, Calakmul, CAM, 24640

What's nearby

  • Museo Deocundo Acopa Lezama - 4 min walk - 0.4 km
  • Xpujil Ruins - 11 min walk - 1.0 km
  • Becán - 7 min drive - 7.4 km
  • Chicanná - 10 min drive - 9.7 km
  • Cueva de Murcielago - 41 min drive - 46.6 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 106 min drive

Restaurants

  • ‪Carnes y Mariscos - ‬3 min drive
  • ‪Manilkara - ‬14 min walk
  • ‪Restaurante Génesis Calakmul - ‬6 min walk
  • ‪La Pizzeta - ‬10 min walk
  • ‪Ma’alob K’iin - Desayunos, Jugos y Licuadoa - ‬11 min walk

About this property

Hotel Maya Balam

Hotel in the city centre
Consider a stay at Hotel Maya Balam and take advantage of a free daily manager's reception, a terrace and a restaurant. Guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), airport drop-off service (surcharge) and coffee/tea in reception
  • A 24-hour front desk, tour/ticket information and luggage storage
Room features
All guest rooms at Hotel Maya Balam include comforts, such as air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with showers
  • Flat-screen TVs with cable channels
  • Ceiling fans and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free secured, uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10 AM for a fee: MXN 90 to 115 for adults and MXN 90 to 115 for children
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • El Maná

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 5 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 90 to 115 for adults and MXN 90 to 115 for children
  • Airport shuttle fee: MXN 1800 per vehicle (maximum occupancy 6)
  • Credit card charges are subject to a surcharge of 5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Hotel Maya Balam
Hotel Maya Balam Xpujil
Maya Balam
Maya Balam Xpujil
Hotel Maya Balam Calakmul
Maya Balam Calakmul
Hotel Maya Balam Hotel
Hotel Maya Balam Calakmul
Hotel Maya Balam Hotel Calakmul

Frequently asked questions

Is Hotel Maya Balam pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Maya Balam?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Hotel Maya Balam on 3 Jan 2025 start from €42.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Maya Balam?

Self-parking is free at this property.

What time is check-in at Hotel Maya Balam?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM.

What time is check-out at Hotel Maya Balam?

Checkout is at noon.

Does Hotel Maya Balam provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of MXN 1800 per vehicle applies.

Where is Hotel Maya Balam located?

Located in the heart of Calakmul, this hotel is within a 15-minute walk of Museo Deocundo Acopa Lezama and Xpujil Ruins. Becán and Chicanná are also within 6 miles (10 km).

Hotel Maya Balam Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 186 out of 549 reviews" "
Rating 8 - Good. 257 out of 549 reviews" "
Rating 6 - Okay. 74 out of 549 reviews" "
Rating 4 - Poor. 25 out of 549 reviews" "
Rating 2 - Terrible. 7 out of 549 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice.
Stayed 1 night in Oct 2024

10/10 Excellent

John, Lindsborg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean, and big rooms.
Stayed 2 nights in Oct 2024

8/10 Good

Paul

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This basic hotel was very clean. The staff was friendly and helpful with some local things, though they didn't know much about visiting Calakmul. I suggest hiring a professional guide for that. Beds were clean and comfortable. There was actually real cable TV (via satellite) which was nice to entertain the kids after hours of walking through ruins in 100 degree weather. Also, the AC was adjustable and worked well. There is a restaurant that is very convenient and looked pretty clean. It was outdoors yet covered and quite nice. Food quality was passable in a pinch, but meat and chicken were tough. Breakfast eggs and fruit were okay. Overall, the hotel was a good value and one of the best hotels in Xjumpil.
Stayed 2 nights in Jun 2024

8/10 Good

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Bed was a hard, safe place, good value
Stayed 1 night in Apr 2024

4/10 Poor

Daniel

Travelled with group
Disliked: Amenities
No water in the morning. Mattress was uncomfortable. Holes in towels. Very basic set up.
Stayed 1 night in Mar 2024

8/10 Good

Robert

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
8 is the score. Everything was fine.
It was fine, blasted hot, pool was nice.
Stayed 1 night in Mar 2024

4/10 Poor

Denise

Disliked: Cleanliness, property conditions & facilities
Okay place to stay in the area.
It was a good enough place to stay two nigts for the activities we did around the area.
Stayed 1 night in Feb 2024

6/10 Okay

Normand

Travelled with partner
Liked: Staff & service, property conditions & facilities
The lady at front desk told me kitchen open at 5:30 am. But did not open til 7:00am. We had a tour book at 7:00am for Calacmul. No breakfest.....
Stayed 2 nights in Feb 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in a good location for visiting Bacalar and it's easy to walk to the center of town. The rooms and facilities are clean, the breakfast is okay and the view from the pool on the roof is beautiful.
Stayed 2 nights in Feb 2024

10/10 Excellent

Dennise, Murray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Dave, North vancouver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always a great place to stay for the area. Just wish they'd update/improve the wifi, it's pretty much useless.
Stayed 1 night in Aug 2023

6/10 Okay

Jorge

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
We arrived at our room, the beds were not made, we didn't have towels, the staff was notified and they were quick to fix this. In one of the rooms, the TV didn't work. The location is ok to some archeological sites, it is an average stay. We had breakfast the next morning and the options were nice.
Stayed 1 night in Jul 2023

8/10 Good

James

Travelled with group
Liked: Cleanliness
Hotel was adequate. Rooster next door was anoying at 3:00 AM but thats what roosters do. Service was friendly. Cosidering location, probably as good as it gets.
Stayed 2 nights in Feb 2023

8/10 Good

Dave, North vancouver

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location was good from a archeological sites location. The wifi was horrendous. If you didn't have cell coverage you'd be hooped. Overall the place was OK, staff was great, just cruddy wifi.

8/10 Good

Jesse

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a great deal of wood in the rooms. Adjacent to the hotel was a nice restaurant. The room was well refreshed and included AC. The office was great to help with taxis. On site laundry service. The secluded area was pleasant and pretty. There is a serene ruin in walking distance. Caring staff at hotel and restaurant.
Stayed 4 nights in Nov 2022

8/10 Good

Verified traveller

Stayed 1 night in Aug 2022

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness
Nevermind the wifi (keeps shutting off)
Nice calm area,far from the stores and restaurants. There's a restaurant on site. I ordered 2 hamburgers and two cokes and they said they didn't have change for a 500 so I ordered two bacon hot dogs as well. I asked them if it'll be ready in about 15-20 minutes,the time it usually takes me to shower. They said 30, no problem. I come out of my room 30 minutes later and they haven't even started cooking my order. 45 minutes pass an no food, it wasn't til the hour or so that my food came out. And the burgers were cold. Long story short avoid the hotel restaurant 1 out of 5 star
Stayed 1 night in Jul 2022

6/10 Okay

Daniel

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is okay. There are better options but they were all booked. It was still good. Parking is limited, about 6-7 cars fit, unless they have a bigger parking I didn’t see. Breakfast is okay. It is close to the main road, which leads to Xpujil centro, and also close to Becan, Xpuhil and Chicanna sites, and about 1-2 hour drive from Calakmul site main entrance. We had a nice stay here except for one thing: there was no hot water. Hot water only lasted about 1 minute and then there was nothing, no water at all, unless you use freezing water. I contacted the staff and they say to give it some time and it will come out. It never came out and we had to take showers with cold water! They need to fix this. Other than that, it is a good stay if you want to see the ruins nearby.
Stayed 2 nights in Feb 2022

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
nice staff and good room, but breakfast you have to paid and it is very slow to be served.
Stayed 1 night in Jan 2022

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cute hotel with some nice touches. The room design was a little awkward with a wardrobe in a blind corner that was hard to access. Bathroom doorway lacked clearance for anyone over 6'1''. Neighbourhood roosters crowed most of the night and sheep added their music in the late afternoon. Being a farmboy, I enjoyed the sounds but others may not. Secure parking onsite. Good value for money. I would like to return.
Stayed 1 night in Jan 2022

8/10 Good

Diana

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable little hotel
This is a modest little hotel with all amenities needed for a comfortable short stay. The AC is COLD (yay!) and the rooms are clean. There is also a palapa in the property that serves breakfast starting at 7am if I remember correctly.
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in this hotel so that we could visit Calakmul. The hotel has A/C which is really needed. The staff is friendly and helpful. This is a fairly basic hotel. Good for the night.
Stayed 1 night in Jul 2021

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable, super clean, good place for rest and go to Calakmul next day.
Stayed 1 night in May 2021

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice room with good air conditioning. Near center of Xpujil. The highlight for us was the excellent kitchen and tasty local cuisine. Delicious and clearly made fresh. All prices were very economical both for hotel and restaurant.
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Stayed 5 nights in Oct 2020