The Donna Portals, surrounded by the Mediterranean Sea, offers a luxurious escape with a seasonal outdoor pool and nearby golf course. Guests can enjoy rejuvenating spa massages or maintain fitness with yoga classes and 24-hour gym training sessions.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Pool
Spa
Pet-friendly
Free Wi-Fi
Restaurant
Air-conditioning
The current price is €225
€225
includes taxes & fees
16 Mar - 17 Mar
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Located in Portals Nous, a neighbourhood in Calvia, The Donna Portals is in the entertainment district and on the beach. Puerto Portals Marina and Port of Palma de Mallorca are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Cala Mayor Beach and Palma Nova Beach. Don't miss out on a visit to Katmandu Park. Discover the area's water adventures with jet skiing, kayaking and snorkelling nearby, or enjoy the great outdoors with hiking/biking trails. Visit our Calvia travel guide
Calle Falconer 19, Calvia, 7181
What's nearby
Puerto Portals Marina
8 min walk - 0.7 km
Illetas Beach
4 min drive - 2.8 km
Caleta de Portals
1 min walk - 0.1 km
Cala de Portals Nous
2 min walk - 0.2 km
Marineland Mallorca
16 min walk - 1.4 km
Getting around
Marratxi Pont d Inca Station
13 min drive
Son Costa-Son Fortesa Station
19 min drive
Palma de Mallorca (PMI)
25 min drive
Restaurants
Cappuccino
15 min walk
Lobster Club
19 min walk
Tahini Sushi
14 min walk
Wellies
16 min walk
Tutti Sensi
17 min walk
About this property
The Donna Portals
Luxury boutique hotel near Puerto Portals Marina
Located close to Cala Mayor Beach and Palma Nova Beach, The Donna Portals provides an adjacent golf course, a poolside bar and a terrace. Adventurous travellers may like the cycling, paddleboarding and fitness classes at this hotel. Indulge in a massage, a body treatment and a facial at the on-site spa. Be sure to enjoy a meal at Astir, the on-site restaurant. Yoga classes and Pilates classes are offered at the 24-hour gym; The Donna Portals also has an art gallery on-site, a garden and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with an outdoor entertainment area and 2 bars.
Additional perks include:
A seasonal outdoor pool along with sunloungers, pool umbrellas and a lifeguard on site
Cooked-to-order breakfast (surcharge), bike hire and valet parking (surcharge)
A local area shuttle, a natural pool and an electric car charging station
Express check-out, express check-in and babysitting (surcharge)
Guest reviews speak highly of the helpful staff
Room features
All 64 individually furnished rooms feature comforts, such as 24-hour room service and pillow menus, as well as perks, such as laptop-friendly workspaces and air conditioning.
Extra amenities include:
Recycling and LED light bulbs
Bathrooms with rainfall showers and eco-friendly toiletries
48-inch flat-screen TVs with satellite channels
Wardrobes/cupboards, balconies and heating
Awards and affiliations
The property is a member of Preferred Hotels & Resorts.
Daily cooked-to-order breakfast available 8:00 AM to 11 AM for a fee: EUR 35 for adults and EUR 17.50 for children
2 bars/lounges
A poolside bar
A restaurant
Couples/private dining
Private picnics
Restaurants on site
Astir
Champagne
Selini
Wellness
Things to do
18-hole adjacent golf course
24-hour gym
Art gallery
Bicycle rentals
Bicycle tours
Fitness classes
Full-service spa
Natural pool
Paddleboard
Pilates classes
Private wine tours
Sauna
Seasonal outdoor pool
Steam room
Water sports equipment
Wine tours
Yoga classes
Family friendly
Babysitting (surcharge)
Laundry facilities
Lifeguards on site
Seasonal outdoor pool
Soundproofed rooms
Conveniences
24-hour front desk
Guidebooks
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Business services
2 meeting rooms
Outdoors
Dock
Garden
On the bay
On the beach
On the boardwalk/promenade
Outdoor entertainment area
Pool loungers
Pool umbrellas
Telescope
Terrace
Full-service spa
7 treatment rooms
Facials
In-room massages
Turkish bath
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 accessible parking space
Area rugs in public areas
Hand-held showerhead
Height-adjustable showerhead
Lift (80 centimetre wide door)
Stair-free path to entrance
Thin carpet in public areas
Tile flooring in public areas
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible restaurant
Wheelchair-accessible spa
More
100% renewable energy
11 floors
2 buildings
Annual offsets purchased for at least 10% of carbon footprint
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% organic food
Banquet hall
Built in 2017
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Double-glazed windows
Electric bike charging
Humane treatment of captive wild animals
Lifeguards
Living plant wall
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Pillow menu
Bathroom
Bathtub or shower
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Slippers
Towels provided
Entertainment
48-inch flat-screen TV with cable/satellite channels
Food and drink
24-hour room service
Champagne service
Minibar
Restaurant dining guides
More
Air conditioning
Bulk dispensers for toiletries
Desk
Desk chair
Eco-friendly toiletries
Electrical adapters
Energy-saving switches in guestrooms
Heating
Individual furnishings
Iron/ironing board on request
Laptop workspace
LED lighting
Office
Phone
Recycling
Safe
Soundproofed rooms
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
Guests will receive key retrieval information
Information provided by the property may be translated using automated translation tools
This property enforces a smart-casual dress code at all restaurants, which includes long trousers for men. Shorts, swimming costumes, sleeveless clothing, flip-flops are not permitted and closed shoes are required.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Access methods
Staffed front desk, key retrieval
Pets
Pets are allowed for an extra charge of EUR 45 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available
Children and extra beds
Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for cooked-to-order breakfast: from approximately EUR 35 for adults and from EUR 17.5 for children
Valet parking fee: EUR 35 per night
Pet fee: EUR 45 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from March to October
Pool access available from 10:00 AM to 7:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Property is also known as
Hotel The Donna
The Donna Portals Hotel
The Donna Portals Calvia
Iberostar Grand Portals Nous
The Donna Portals Hotel Calvia
Iberostar Grand Portals Nous Adults Only
Frequently asked questions
Does The Donna Portals have a pool?
Yes, this property has a seasonal outdoor pool. Pool types include natural pools. Pool access is from 10:00 AM to 7:00 PM.
How much does it cost to stay at The Donna Portals?
As of 9 Mar 2026, prices found for a 1-night stay for 2 adults at The Donna Portals on 16 Mar 2026 start from €225, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is The Donna Portals pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 45 per pet, per night. Service animals are exempt from fees.
How much is parking at The Donna Portals?
Valet parking is available for EUR 35 per night. Limited spots are available. There is free parking nearby.
What time is check-in at The Donna Portals?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at The Donna Portals?
Checkout is at noon.
Where is The Donna Portals located?
Located in Portals Nous, this beachfront hotel is next to a golf course and within 3 mi (5 km) of Puerto Portals Marina, Cala Mayor Beach and Palma Nova Beach. Katmandu Park and Port of Palma de Mallorca are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
The Donna Portals Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
9.6
Location
9.6
Staff & service
9.6
Property conditions & facilities
Rating 10 - Excellent. 135 out of 181 reviews
10 - Excellent
135
Rating 8 - Good. 37 out of 181 reviews
8 - Good
37
Rating 6 - Okay. 3 out of 181 reviews
6 - Okay
3
Rating 4 - Poor. 4 out of 181 reviews
4 - Poor
4
Rating 2 - Terrible. 2 out of 181 reviews
2 - Terrible
2
Reviews
10/10 Excellent
Markus
8 Nov 2025
Liked: Cleanliness, staff & service, amenities
Very friendly staff, modern hotel in excellent location near a small cala/beach. Clean and comfortable rooms.
A truly amazing hotel! From the minute we checked in, staff were so attentive. Beautiful relaxing location. Whilst this hotel can be expensive, it is worth the money. Luxury!
My stay at The Donna Portals var really good. I got a nice upgrade on arrival, rooms clean and neat. Service was outstanding with being driven to the padel courts or to the harbour free of charge.
On the points to improve, the room had a bit of a smell from the shower sewage, and the walls are thin so you hear when the doors to nearby room closes with quite a bang. Otherwise all very good!
It was our best ever hotel experience , the staff was so nice and the service was 6 stars service (kindness, super clean rooms and amenities). The room was amazing, and the breakfast as well, the beach is perfect for families with easy access, beautiful sand and crystal clear water. We will definitely come back for another vacation!
An exceptional hotel.. All of the staff are fantastic especially Rosa on Front Desk and Amy in the restaurant also Daniel and Francisco, everyone was welcoming and helpful. I was initially staying for 1 day but 5 days later am still here. Thank you
This was a perfect hotel. Nice staff, calm sorroundings and a restaurant which served excellent dinner. Breakfast incl. simply outstanding. This is a place I’ll visit soon again. It had everything you could wish for. Thank you for a lovely stay❤️
We were blown away by our experience at The Donna Portals. The property, service and accommodations were five star. The views are breathtaking and the beach just steps from the property exceeded our expectations. We cannot wait to come back here!!
Myself and my partner had the most fantastic stay here and could not fault the hotel in anyway. Staff were amazing but Hamdi, Eddie and Quan were outstanding and went above and beyond for us the entire trip. Room was beautiful and clean, food was lovely and shuttle service was fantastic. Will be returning next year!
Pepi at the front desk and Joan at the pool made the impossible to accommodate us. No words to say how comfortable we all felt after our flight got cancelled and were able to find a room in that amazing hotel.
Being a mallorquina living in nyc for 23 years is difficult when it comes to rate but rest assure that if you are an American and you have doubts to choose this hotel, please take it for the best of your experience in Mallorca.
I’d like also to name that young man Hamdi, who would offer us a ride wherever every time we crossed paths with him, we didn’t take it because I still feel local and wanted my daughters to explore, but I have the feeling that he would get out of his way to make you feel comfortable. A 6⭐️ for this hotel gem 💎