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Melia Calviá Beach

4.0 star property
Stylish hotel on the shore with 4 outdoor swimming pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Melia Calviá Beach

Indoor pool, 4 outdoor pools, open 10 AM to 6 PM, pool umbrellas
The Level, Junior Suite | Beach
Sun deck
Sun deck
Front of property

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Pool
    Pool
  • Room service
    Room service
  • Parking available
    Parking available
  • Spa
    Spa

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Room (Melia Guestroom, 2+1)

Premium bedding, memory-foam beds, minibar, in-room safe

Room (Melia Guestroom, 2+1)

Highlights

Deck/patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2016
Premium bedding
Memory foam bed
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, Sea View (Melia Guestroom, Frontal Sea View)

Premium bedding, memory-foam beds, minibar, in-room safe

Room, Sea View (Melia Guestroom, Frontal Sea View)

Highlights

Deck/patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2016
Premium bedding
Memory foam bed
  • 25 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Level, Premium Room, Sea View

The Level, Premium Room, Sea View

The Level, Premium Room, Sea View

Highlights

Balcony
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Flat-screen TV
Renovated in 2016
Premium bedding
  • 28 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Level, Junior Suite

Premium bedding, memory-foam beds, minibar, in-room safe

The Level, Junior Suite

Highlights

Balcony
Individually furnished
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Flat-screen TV
Renovated in 2016
  • 45 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Partial Sea View (Melia Guestroom, 2+1)

Premium bedding, memory-foam beds, minibar, in-room safe

Room, Partial Sea View (Melia Guestroom, 2+1)

Highlights

Deck/patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2016
Premium bedding
Memory foam bed
  • 25 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite (The Level Family)

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Junior Suite (The Level Family)

Highlights

Balcony
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Flat-screen TV
Separate bedroom
Memory foam bed
  • 45 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Room (Melia Guestroom, Lateral Sea View)

Premium bedding, memory-foam beds, minibar, in-room safe

Room (Melia Guestroom, Lateral Sea View)

Highlights

Deck/patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2016
Premium bedding
Memory foam bed
  • 25 sq m
  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Melia Guestroom)

Premium bedding, memory-foam beds, minibar, in-room safe

Room (Melia Guestroom)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2016
Premium bedding
Memory foam bed
Blackout curtains
  • 25 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Connecting Rooms, Sea View (Melia, Frontal Sea View, 4+2)

Premium bedding, memory-foam beds, minibar, in-room safe

Room, Connecting Rooms, Sea View (Melia, Frontal Sea View, 4+2)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Memory foam bed
Blackout curtains
  • Sea view
  • Sleeps 6
  • 2 Queen Beds and 2 Double Sofa Beds OR 4 Single Beds and 2 Double Sofa Beds

View all photos for Room, Connecting Rooms, Sea View (Melia, Frontal Sea View)

Premium bedding, memory-foam beds, minibar, in-room safe

Room, Connecting Rooms, Sea View (Melia, Frontal Sea View)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Memory foam bed
Blackout curtains
  • Sea view
  • Sleeps 4
  • 2 Queen Beds OR 4 Single Beds

View all photos for Melia Room, Connecting Rooms

Premium bedding, memory-foam beds, minibar, in-room safe

Melia Room, Connecting Rooms

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Memory foam bed
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds OR 4 Single Beds

View all photos for The Level, Suite, Terrace (2+2)

Premium bedding, memory-foam beds, minibar, in-room safe

The Level, Suite, Terrace (2+2)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Memory foam bed
Blackout curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for The Level, Suite, Terrace

Premium bedding, memory-foam beds, minibar, in-room safe

The Level, Suite, Terrace

Highlights

Deck/patio
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Flat-screen TV
Premium bedding
Memory foam bed
  • 45 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for The Level, Suite, Terrace (2+1)

Premium bedding, memory-foam beds, minibar, in-room safe

The Level, Suite, Terrace (2+1)

Highlights

Balcony
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Flat-screen TV
Premium bedding
Memory foam bed
  • 45 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Connecting Rooms (Melia, 4+2)

Premium bedding, memory-foam beds, minibar, in-room safe

Room, Connecting Rooms (Melia, 4+2)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Memory foam bed
Blackout curtains
  • Sleeps 6
  • 2 Queen Beds and 2 Double Sofa Beds OR 4 Single Beds and 2 Double Sofa Beds

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About the area

Map
Calle Violeta 1, Magaluf, Calvia, Mallorca, 07181

What's nearby

  • Magaluf Beach - 1 min walk - 0.1 km
  • Pirates Adventure Show - 10 min walk - 0.9 km
  • Katmandu Park - 13 min walk - 1.1 km
  • Western Water Park - 20 min walk - 1.7 km
  • Palma Nova Beach - 9 min drive - 2.4 km

Getting around

  • Marratxi Pont d Inca Station - 20 min drive
  • Palma de Mallorca (PMI) - 32 min drive

Restaurants

  • ‪Nikki Beach Mallorca - ‬5 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Stereo Bar Magaluf - ‬9 min walk
  • ‪Tom Brown's - ‬5 min walk
  • ‪Benny Hill - ‬8 min walk

About this property

Melia Calviá Beach

Upscale eco-certified hotel near Katmandu Park
Located close to Pirates Adventure Show and Western Water Park, Melia Calviá Beach provides a poolside bar, a terrace and a coffee shop/cafe. With a white sand beach, beachfront dining and sunloungers, this hotel is the perfect place to soak up some sun. Treat yourself to Ayurvedic treatments, a hot stone massage or a facial at YHI SPA, the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and international cuisine. Pilates classes and fitness classes are offered at the 24-hour gym; Melia Calviá Beach also has a garden, a playground and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a business centre.
Other perks include:
  • 4 outdoor pools and an indoor pool, with sunloungers and pool umbrellas
  • Bike hire, self-parking (surcharge) and an electric car charging station
  • Express check-out, express check-in and babysitting (surcharge)
  • A lift, a water dispenser and a banquet hall
Room features
All 316 rooms boast comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches such as free WiFi and air conditioning.
More amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with baths or showers and free toiletries
  • 42-inch flat-screen TVs with satellite channels
  • Free infant beds, daily housekeeping and phones

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Catalan, English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • Parking on site (EUR 20 per night)
  • Limited on-site parking

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cape Nao Restaurant
  • Merkado Restaurant
  • The Level Restaurant

Family friendly

  • 4 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 18,299 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Living plant wall
  • Mediterranean architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: EUR 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The baby club at this property is for infants from 8 months to 4 years of age. The mini club is for children from 5 to 12 years of age. Indoor pool access is restricted to guests age 16 and older.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from May to October
Pool access available from 10 AM to 6 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility
Guests under 16 years old are not allowed in the spa

Property is also known as

Antillas Barbados
Antillas Barbados Sol
Barbados Antillas
Sol Antillas
Sol Antillas Barbados
Sol Antillas Barbados Calvia
Sol Antillas Barbados Hotel
Sol Antillas Barbados Hotel Calvia
Sol Barbados
Sol Barbados Antillas
Sol Antillas Barbados Magalluf
Sol Antillas Barbados Magaluf, Majorca
Meliá Antillas Calviá Beach Hotel Calvia
Meliá Antillas Calviá Beach Hotel
Meliá Antillas Calviá Beach Calvia
Meliá Antillas Calviá Beach
Meliá Calviá Beach Hotel Calvia
Meliá Calviá Beach Hotel
Meliá Calviá Beach Calvia
Meliá Calviá Beach
Melia Calviá Beach Hotel
Melia Calviá Beach Calvia
Melia Calviá Beach Hotel Calvia

Frequently asked questions

Does Melia Calviá Beach have a pool?

Yes, this property has an indoor pool, 4 outdoor pools and a children's pool. Pool access is from 10 AM to 6 PM.

Is Melia Calviá Beach pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Melia Calviá Beach?

Self-parking is available for EUR 20 per night. Limited spots are available. There is free parking nearby.

What time is check-in at Melia Calviá Beach?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Melia Calviá Beach?

Checkout is at noon.

Where is Melia Calviá Beach located?

Located in Magaluf, this beachfront hotel is connected to the convention centre and within a 15-minute walk of Pirates Adventure Show and Katmandu Park. Western Water Park and Palma Nova Beach are also within 2 mi (3 km).

Melia Calviá Beach Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 257 out of 622 reviews" "
Rating 8 - Good. 245 out of 622 reviews" "
Rating 6 - Okay. 88 out of 622 reviews" "
Rating 4 - Poor. 23 out of 622 reviews" "
Rating 2 - Terrible. 9 out of 622 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Scott, Macungie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! We especially enjoyed the easy beach access and the great Level services. In addition, both Tatyana on the Level floor and Jonathan at the front desk helped to make our stay excellent with incredible personalized service.
Stayed 2 nights in Oct 2024

10/10 Excellent

Margie

Stayed 2 nights in Sep 2024

10/10 Excellent

Elias, Guatemala

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for summer vacation, fully equipped with 2 pools, spa and good breakfast. Beach views are great also.
Stayed 3 nights in Sep 2024

8/10 Good

Leyla

Travelled with family
Liked: Staff & service, property conditions & facilities
Parking was also free and easy to park.
Stayed 3 nights in Sep 2024

8/10 Good

Leyla

Liked: Property conditions & facilities
Everything was good about the property except you need to pay for the beach chairs which is 10 Euros and 3 Euros for the umbrellas and the company which charges you at the beach is quite nasty and rude when you asked him why should we pay for the chairs and got angry and used bad words! That was quite a bad taste in my mouth! But staff were quite quick, helpful and friendly I give the staff 10 stars!
Stayed 2 nights in Sep 2024

10/10 Excellent

Tereza, Rio de Janeiro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying here is like visiting the paradise. We love !
Stayed 5 nights in Sep 2024

10/10 Excellent

VICENTE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Amit

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service is excellent! Check out and check in excellent. The Level is worth it. Staff work hard and are very accomodating and helpful. They responded to every issue rapidly. Canadians with families must visit. Excellent hotel for families!
Stayed 3 nights in Aug 2024

10/10 Excellent

Javier

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio me hicieron sentir como en casa gracias
Stayed 3 nights in Jul 2024

6/10 Okay

Pauline Sarah

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel was fine and well maintained. However, as the facilities were shared with the sister hotel, it was very busy at the pool. We never got to use any of the pools in our hotel as the loungers were taken all day. Very annoying. The service and most of the staff were terrible. From the front desk right throughout the hotel. Breakfast was fine but very unhealthy. I have never seen jars of sweets left out in a buffet breakfast. All the food was was sugar laden unfortunately. Hard when travelling with children. Everything seemed to be an effort with staff. Very, very unhelpful and unfriendly. Very disappointing. The only good point was Dani who worked the breakfast service. Lovely young lad. Really friendly, kind and helpful. Best part of the holiday. The rest of the staff could learn respect for customers from Dani. I didnt like the pushiness of the staff trying to sign me up for repeat Melia business. Really off putting. I will not be returning.
Stayed 10 nights in Jul 2024

4/10 Poor

Monika

Liked: Property conditions & facilities
Stayed 7 nights in Jul 2024

2/10 Terrible

Ali

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren eine fünfköpfige Familie. Wir hatten zwei Zimmer gebucht, 304-305. Das war wie in einer Kanalisation, unerträglich und sehr schlimm. Wir haben fast jeden Tag reklamiert, aber niemand hat uns ernst genommen. Ich gehe davon aus, dass das Problem mit dem Gestank in den Hotelzimmern oder im Hotel bekannt ist. Das Personal ist frech, unerfahren und arrogant. Die gesamte Anlage ist zum Kotzen und man merkt, dass die Spanier undankbar und arrogant sind. Keine Programme für Kinder. Keine Chance für Liegestühle. Überall laute Musik. Wir sind froh, dass wir nach Hause fliegen und von dem Gestank befreit sind. Wir werden das Hotel auf jeden Fall nicht noch einmal besuchen und auch nicht weiterempfehlen. We were a family of five. We booked two rooms, 304-305. It was like being in a sewer, unbearable and very bad. We complained almost every day, but no one took us seriously. I assume that the problem with the smell in the hotel rooms or in the hotel is known. The staff is rude, inexperienced and arrogant. The entire facility sucks and you can tell that the Spanish are ungrateful and arrogant. No programs for children. No chance for deck chairs. Loud music everywhere. We're glad we're flying home and free of the smell. We will definitely not visit the hotel again and will not recommend it to others.
Stayed 7 nights in Jul 2024

6/10 Okay

Ibrahim

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
The price we pay can afford us more comfort and a better place.
Stayed 6 nights in Jul 2024

8/10 Good

Nathan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

Rodolfo

Liked: Cleanliness
Great service
Stayed 3 nights in Jun 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities
Stayed 7 nights in Jun 2024

2/10 Terrible

PATRICK

Travelled with family, Travelled with group
The alcohol was bad , the walls are so thin that we couldn’t sleep at night because so much noise ! Overall the pool was cold the beach water was cold I just didn’t like it at all ! Even the food was not good .. the rooms and hotel was clean
Stayed 4 nights in Jun 2024

2/10 Terrible

Adriana

Travelled with family
Liked: Property conditions & facilities, room comfort
very disappointed
We traveled over for 24hrs hopping to have a room ready but they made us wait more than 4 hrs, my bathroom was durty , the safe did not work and the room smell like methan gas, putried, we complain dayly but they kept saying that they call us but when they did we were already out for the day, very disappointed
Stayed 5 nights in Jun 2024

8/10 Good

Meazi Therese

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Alex Guy

Travelled with group
Liked: Cleanliness, staff & service, amenities
Not bad for the price nice views good location breakfast could've been better
Stayed 6 nights in May 2024

10/10 Excellent

Erica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 3rd time staying there! I love the resort and it’s just a great place to spend a few days to relax!
Stayed 4 nights in May 2024

10/10 Excellent

Elise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

6/10 Okay

Rachel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Don’t stay here.
Denied access to room till 1530 despite checkin posted for 3pm. Priority girl ignored me. Requested minibar cleared - took 5 1/2 hours. Requested bar and restaurant menus but told to use qr code on tv. After 2 days realised there were many qr codes! So because reception staff so unhelpful chose to spend my money elsewhere. If hotel wants to increase revenue, just put info on room, or have printed copies for those who ask….and send reception staff on customer training. Breakfast buffet was lovely and restaurant staff fabulous. Overworked on 24 April due to conference bookings. Hotel runs a 2 tier service with higher level being treated as human and lower level dismissed as scum. Hence I do not recommend and I will never stay in another Melia again! My email complaint to reception after 5 attempts to get my mini bar emptied went unanswered, which highlighted how little they valued my custom. Also Wi-Fi kept dropping out so had to rejoin over 20 times again. Guess the Level guests got better Wi-Fi connectivity. Felt like every effort made to force guests to choose The level option next booking but management need to know that this strategy will alienate many clients. Duvet on bed but no duvet cover….go figure. Sheet underneath and sheet on top that both get so tangled up in the night…..bonkers. Gym and pool lovely. Hotel spoilt by dismissive reception staff and left feeling sterile and pretentious. Not for me and they could do so much better.
Stayed 3 nights in Apr 2024

10/10 Excellent

Ganna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel at the great location, staff is very helpful and polite. Food is varied and tasty at the breakfast. The only thing we didn’t like - paid Sun beds at the hotel designed area at the beach, too expensive, 15 euros per person or 60 for Bali bed. Anyway, the overall experience was very good.
Stayed 7 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love
We love it here! The hotel is amazing. The rooms with the sea view are to die for. The parking is great and it’s so close to Palma.
Stayed 3 nights in Oct 2023