Camarón Holidays

Matha ( front desk staff ) is amazing and helpful. She is not only a receptionist but also a professional concierge. Thank you so much Matha .

My absolute new favorite hotel. The staff is INCREDIBLE. Will be back again this summer for sure. This is now my NYC go to hotel.

Spacious rooms in a great location. Not the best amenities for a 5 star hotel. Great service

Very friendly with English-speaking guests. Kind hosts and vey clean. Bathrooms and showers are stellar. Five stars.

The Park Lane is excellent overall. A great location, hotel is well presented and photos of the property do not do it justice - the Darling rooftop area, 2nd floor restaurant and Rose Lane bar are all great with lovely and attentive staff who really look after guests and provide great service. The room was great, much larger than expected and with amazing views over Central Park. However, the air conditioning did not work at all in our room and no matter the outside temperature the the room was very hot and uncomfortable despite the hotel providing fans to help cool the room - various explanations were given by staff, none of which really made sense, but tbh at this price point I just really expect the AC to work and not to be hot and sweaty in my hotel room. I stayed in late April/early May and can only imagine how hot it gets during summer. Lifts were a bit slow but not too bad. Overall I enjoyed the Park Lane, we did a bit of light celeb spotting in the lobby and bar, we loved the staff, the overall vibe and would definitely stay again if we could be assured that air con issues were fixed.