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Grand Hotel Colonial Cancun

3.0 star property
Dive into relaxation by the pool or explore nearby beaches like Tortuga Beach. Enjoy attentive service from a 24-hour front desk.

Choose dates to view prices

Photo gallery for Grand Hotel Colonial Cancun

Outdoor pool
Interior entrance
Reception
Balcony view
Lobby sitting area
Experience the colonial charm of Grand Hotel Colonial Cancun, with its lush garden and outdoor pool. Guests can stay connected with free in-room WiFi, take advantage of concierge services, and appreciate the helpful staff. The hotel's location near Tortuga Beach has left a lasting impression on previous guests.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
The current price is €29
includes taxes & fees
11 Feb - 12 Feb

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Double Room

Highlights

Air conditioning
LCD TV
Ceiling fan
Private bathroom
Satellite channels
Daily housekeeping
Iron/ironing board
Wardrobe
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room

Highlights

Air conditioning
LCD TV
Ceiling fan
Private bathroom
Satellite channels
Daily housekeeping
Iron/ironing board
Wardrobe
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Courtyard View

Family Room, Courtyard View

Family Room, Courtyard View

Highlights

Air conditioning
LCD TV
Ceiling fan
Private bathroom
Satellite channels
Daily housekeeping
Iron/ironing board
Wardrobe
  • 17 sq m
  • Sleeps 6
  • 3 Double Beds

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About the area

Map
Tulipanes 22 x Av. Tulum, Benito Juarez, Cancun, QROO, 77500

What's nearby

  • Las Palapas Park - 1 min walk
  • Plaza 28 - 13 min walk
  • Plaza Las Americas - 3 min drive
  • Puerto Cancun Marina Town Center - 5 min drive
  • Cancun Mall - 6 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 21 min drive

Restaurants

  • ‪Black Café - ‬3 min walk
  • ‪Cocina Libanesa Sahara - ‬3 min walk
  • ‪11:11 Club - ‬10 min walk
  • ‪El Crustáceo Cascarudo - ‬1 min walk
  • ‪La fonda de la tulum - ‬7 min walk

About this property

Grand Hotel Colonial Cancun

Hotel near Cancun Mall
Located close to Tortuga Beach and La Isla Shopping Mall, Grand Hotel Colonial Cancun provides a garden. Guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • A front desk safe, a 24-hour front desk and tour/ticket information
  • Concierge services
  • Guest reviews give top marks for the helpful staff and location
Room features
All guest rooms at Grand Hotel Colonial Cancun feature perks, such as laptop-friendly workspaces and air conditioning, in addition to amenities, such as free WiFi.
More amenities include:
  • Bathrooms with showers and shampoo
  • 32-inch LCD TVs with satellite channels
  • Wardrobes/cupboards, ceiling fans and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 150 per pet, per night

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: MXN 150 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 8:00 PM

Property is also known as

Cancun Hotel Colonial
Colonial Cancun
Colonial Hotel Cancun
Hotel Colonial Cancun
Colonial Cancun Hotel
Hotel Colonial Cancun
Grand Colonial Cancun Cancun
Grand Hotel Colonial Cancun Hotel
Grand Hotel Colonial Cancun Cancun
Grand Hotel Colonial Cancun Hotel Cancun

Frequently asked questions

Does Grand Hotel Colonial Cancun have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at Grand Hotel Colonial Cancun?

As of 8 Feb 2025, prices found for a 1-night stay for 2 adults at Grand Hotel Colonial Cancun on 11 Feb 2025 start from €28.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hotel Colonial Cancun pet-friendly?

Yes, pets are allowed at this property. There's a fee of MXN 150 per pet, per night.

How much is parking at Grand Hotel Colonial Cancun?

This hotel doesn't offer parking.

What time is check-in at Grand Hotel Colonial Cancun?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Grand Hotel Colonial Cancun?

Checkout is at noon.

Where is Grand Hotel Colonial Cancun located?

Located in Downtown Cancun, this hotel is 2.5 mi (4.1 km) from Cancun Mall, and within 9 mi (15 km) of Tortuga Beach and Cancun Convention Center. La Isla Shopping Mall and Aquaworld are also within 12 mi (20 km).

Grand Hotel Colonial Cancun Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 145 out of 468 reviews
Rating 8 - Good. 135 out of 468 reviews
Rating 6 - Okay. 93 out of 468 reviews
Rating 4 - Poor. 42 out of 468 reviews
Rating 2 - Terrible. 53 out of 468 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Melissa, Trenton

Travelled with partner
Liked: Staff & service
The price point is great for budget travel. The hotel is what we’d expect for the price point. There is rambunctious club music nearby that played from around 11am thru the night until 1:30am.
Stayed 1 night in Feb 2025

8/10 Good

Charles, New Westminster

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Central location.
Stayed 2 nights in Feb 2025

10/10 Excellent

jay

fine overall
Stayed 5 nights in Jan 2025

6/10 Okay

Mian Usama

Not too bad but also not the very best
Stayed 5 nights in Jan 2025

6/10 Okay

Maqsood

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No fridge in room , no Amenities
Stayed 5 nights in Jan 2025

8/10 Good

jael

Travelled with family
Liked: Cleanliness, staff & service
The internet was horrible doesn't work, also wasn't hot water
Stayed 2 nights in Jan 2025

8/10 Good

Josue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that has many food options around in a very good walking distance. The staff was supper friendly and thats always a plus... I dint like that the water on the shower took a while to have strength to go through the pipe . Other than that was ok.
Stayed 4 nights in Dec 2024

2/10 Terrible

Tannaz Shams

Disliked: Cleanliness, property conditions & facilities
The room was smelly and very noisy.
Stayed 2 nights in Dec 2024

10/10 Excellent

Samuel

Travelled with group
Liked: Amenities
Very friendly and comfortable
Stayed 7 nights in Dec 2024

2/10 Terrible

Misael

Disliked: Amenities, property conditions & facilities
Is this a 3 stars hotel? Unfortunately this hotel needs to spend some money and upgrade its infrastructure. NO HOT WATER available. After multiple complaints and let it run enough as I was told to do, the water just stopped running so NO WATER AT ALL. Internet drops a lot with limited capacity. Barely they supply soap and just two body towels, no hand or wash towels. The smell of the toilet cleaner it was so strong the door needs to be closed. YOU WILL HEAR LOUD MUSIC ALL NIGHT LONG as it is located next to a bar. WE JUST ABANDONED THE STAY to another hotel.
Stayed 4 nights in Dec 2024

2/10 Terrible

Cindy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They do not provide enough towels, the area is very noisy I could not sleep.
Stayed 3 nights in Nov 2024

8/10 Good

Valdev, PORT COQUITLAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good Staff was friendly and Professional excellent location close to all shops. But only thing was there is a night club opposite which was to loud 4am still to noisy could not sleep properly
Stayed 4 nights in Nov 2024

10/10 Excellent

Valdev, PORT COQUITLAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very Polite and Friendly too. Excellent Security, close to all shops Dinning, food places alot. Overall good Price too.
Stayed 1 night in Nov 2024

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, not luxury but nice. Bars around it are loud but nothing too bad. Super walkable area and 6 minutes from the central bus station
Stayed 5 nights in Nov 2024

8/10 Good

Abolfazl Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
service
Stayed 8 nights in Oct 2024

6/10 Okay

John M

Liked: Cleanliness, staff & service
Night time was loud due to the disco Tech across the road.
Stayed 2 nights in Oct 2024

8/10 Good

Jeanette

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The price is cheap and easy walk from Ado bus. Pool is not in operation. Room floor was not clean. No soap or shampoo. Very noisy with local bars. Music was still going when we left at 5:15 AM!
Stayed 1 night in Oct 2024

2/10 Terrible

Connie

Travelled with family
Disliked: Cleanliness, staff & service
Dirty hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

Julio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All staff was very helpful and nice
Stayed 3 nights in Sep 2024

10/10 Excellent

George

Stayed 1 night in Aug 2024

10/10 Excellent

Miguel

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Maria Celeste

Disliked: Staff & service
A/c leaking
Stayed 3 nights in May 2024

8/10 Good

Albertus H, Harrisburg

Liked: Cleanliness, staff & service
Property was decent for the money, but it desperately needs some maintenance in many areas. Staff was very friendly and room was kept clean. Excellent water pressure and good working AC unit, unfortunately no fridge in the rooms. Bar across the street turns up the music very loud and is noticeable till 3 or 4am ….. definitely bring some earplugs 😂
Stayed 8 nights in May 2024

4/10 Poor

James

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Internet dropped every few minutes. There was a nightclub infront and behind hotel that blasted music till 4 am every night. In 5 ngts we had hot water 2 times, the rest of the time it was cold or luke warm.
Stayed 5 nights in May 2024

10/10 Excellent

Julio

Stayed 1 night in Apr 2024