The Fives Oceanfront Hotel

4.5 star property
Step into serenity by indulging your senses with spa treatments, ocean views, and pristine beaches.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Fives Oceanfront Hotel

On the beach, white sand, beach cabanas, sun-loungers
3 bars/lounges, poolside bar, beach bar
Lobby sitting area
Premium bedding, minibar, in-room safe, desk
2 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub
  • Room service
The price is €326
includes taxes & fees
19 Feb - 20 Feb

Room options

Available filters for rooms
Showing 7 of 7 rooms

Presidential Room, 2 Bedrooms, Oceanfront

Highlights

Air conditioning
Smart TV
Premium bedding
Private bathroom
Hairdryer
Minibar
Coffee/tea maker
Champagne service
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

Room, 3 Bedrooms, Oceanfront

Highlights

Air conditioning
Smart TV
Premium bedding
Private bathroom
Hairdryer
Minibar
Coffee/tea maker
Champagne service
  • Ocean view
  • Sleeps 10
  • 2 Queen Beds, 1 Double Sofa Bed and 2 King Beds

Presidential Room, 3 Bedrooms, Oceanfront

Highlights

Air conditioning
Smart TV
Premium bedding
Private bathroom
Hairdryer
Minibar
Coffee/tea maker
Champagne service
  • Ocean view
  • Sleeps 10
  • 1 Double Sofa Bed, 2 King Beds and 2 Queen Beds

Junior Suite

Highlights

Balcony
Air conditioning
Smart TV
Premium bedding
Separate bedroom
Private bathroom
Hairdryer
Minibar
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Bedrooms, Ocean View

Highlights

Air conditioning
Smart TV
Premium bedding
Private bathroom
Hairdryer
Minibar
Coffee/tea maker
Champagne service
  • Ocean view
  • Sleeps 8
  • 1 King Bed

1 Bedroom Partial Oceanview Residences

Highlights

Air conditioning
Smart TV
Premium bedding
Private bathroom
Hairdryer
Minibar
Coffee/tea maker
Champagne service
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

1 Bedroom Oceanview Residences

Highlights

Air conditioning
Smart TV
Premium bedding
Private bathroom
Hairdryer
Minibar
Coffee/tea maker
Champagne service
  • Ocean view
  • Sleeps 4
  • 1 King Bed

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About the area

Map
Av. Javier Rojo Gomez Sm 002 Mza 25 Lt 1, Puerto Morelos, QROO, 77580

What's nearby

  • Ojo de Agua Beach - 11 min walk
  • Puerto Morelos Town Square - 14 min walk
  • Puerto Morelos Beach - 5 min drive
  • Crococun Zoo - 7 min drive
  • Petempich Bay - 17 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 29 min drive

Restaurants

  • ‪Yum yum Wok - ‬11 min walk
  • ‪Don Ernesto's - ‬11 min walk
  • ‪Merkadito del Mar - ‬15 min walk
  • ‪La Sirena Restaurant, Lounge and Sports Bar - ‬16 min walk
  • ‪Panna e Cioccolato - ‬15 min walk

About this property

The Fives Oceanfront Hotel

Luxury resort near Arrecife de Puerto Morelos National Park
Located close to Ojo de Agua Beach and Puerto Morelos Town Square, The Fives Oceanfront Hotel provides a beach bar, a poolside bar and a rooftop terrace. With a white sand beach, beachfront dining and beach cabanas, this resort is the perfect place to soak up some sun. Indulge in a Swedish massage, a detox wrap and hydrotherapy at the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature Italian cuisine and ocean views. Yoga classes are offered at the gym; other things to do include boat tours, sailing and ecotours. In addition to a coffee shop/cafe and 3 bars, guests can connect to free WiFi in public areas, with a speed of 25+ Mbps.
Additional perks include:
  • 2 outdoor pools with sunloungers, pool umbrellas and a lifeguard on site
  • Free self-parking and valet parking
  • Free bike hire, a beach club on-site and a porter/bellboy
  • Wedding services, a front desk safe and beach umbrellas
  • Guest reviews say great things about the helpful staff
Room features
All 93 rooms include comforts, such as premium bedding and laptop-compatible safes, in addition to perks, such as laptop-friendly workspaces and air conditioning.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 40-inch Smart TVs with premium channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

All-inclusive details

All-inclusive room rates at The Fives Oceanfront Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Yoga

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Al Mare
  • K iin Rooftop
  • Manglar Lobby Bar
  • Romarley Beach House
  • Romarley Pool Bar

Things to do

  • 2 outdoor pools
  • Beach club
  • Boat tours
  • Ecotours
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkelling
  • Spa tub
  • Winery release events
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Lifeguards on site

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Lift
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch smart TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Day (25 December) Gala Dinner per adult: USD 100
  • Christmas Day (25 December) Gala Dinner per child: USD 50 (from 6 to 17 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless Internet: USD 15 per night (rates may vary)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does The Fives Oceanfront Hotel have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 7:00 AM to 7:00 PM.

How much does it cost to stay at The Fives Oceanfront Hotel ?

As of 22 Jan 2025, prices found for a 1-night stay for 2 adults at The Fives Oceanfront Hotel on 19 Feb 2025 start from €325.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Fives Oceanfront Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Fives Oceanfront Hotel ?

Self-parking and valet parking are free at this property.

What time is check-in at The Fives Oceanfront Hotel ?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from midnight to midnight.

What time is check-out at The Fives Oceanfront Hotel ?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at The Fives Oceanfront Hotel ?

Some rate plans available at this property are all-inclusive.

Where is The Fives Oceanfront Hotel located?

Nestled on the beach, this Puerto Morelos resort is within a 15-minute walk of Arrecife de Puerto Morelos National Park, Ojo de Agua Beach and Puerto Morelos Town Square. Petempich Bay and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are also within 12 mi (20 km).

The Fives Oceanfront Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 209 out of 334 reviews" "
Rating 8 - Good. 77 out of 334 reviews" "
Rating 6 - Okay. 22 out of 334 reviews" "
Rating 4 - Poor. 11 out of 334 reviews" "
Rating 2 - Terrible. 15 out of 334 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was excellent!! Service was excellent except room service slow one day. Beach is excellent with lounge chairs included. Service on beach was excellent. No hot tub. Great massage. Overall great experience!
Stayed 7 nights in Jan 2025

10/10 Excellent

Elizabeth

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rente una junior suite en 7 mil pesos pero nos dieron una habitación que está dando a la calle. Los camiones y empleados te despiertan desde las 6 am con ruidos y se escucha todo lo que pasa en la calle.
Stayed 1 night in Jan 2025

10/10 Excellent

Jon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely the best!!!!
Stayed 3 nights in Jan 2025

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Laurel

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
At the time I booked, the ad for this property was misleading regarding "all-inclusive." The information said the property was all inclusive, did not specify that the booking would not be all inclusive and nothing said I was unable to book my stay as all inclusive through Expedia and would need to pay extra to the property for this. After bokking, I called the property directly to confirm the details of my stay. They said that my booking was NOT all inclusive and to add that would be $150/day per person. At the time of our stay, the property only had 2 restaurants open. It is well located for walking into town (10-15 min) to MANY great local food establishments. We skipped adding the all inclusive option and are glad we did. We purchased food/ drinks from the Romarly Beach Club and were disappointed. We sampled most of the drinks on the menu and found even the simplist were poorly executed and not worth the purchase. The food was just servicable. The property and rooms are very clean. The property is beautiful/ the boutique size is a real benefit. We really enjoyed the beach area and rooftop pool, as well as sand volleyball. The room we booked included a kitchenette. Upon arrival we found there was an additional charge to turn on the stove. Also, the room AC runs continuously at 63 degrees unless you ask them to come turn off the power to it.
Stayed 6 nights in Dec 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service
Stayed 6 nights in Dec 2024

10/10 Excellent

Cindy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We had an incredible time and look forward to coming back as often as possible!
Stayed 1 night in Jan 2025

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean property. Nice beach. Resort restaurant options and quality are the one huge negative. 15 minute walk to lots of dining options in town.
Stayed 4 nights in Dec 2024

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Fives at Puerto Morelos was a lovely place to stay. Very clean, the staff were attentive and courteous and the location is very walkable to the rest of town. The in house restaurant has decent food, but the service was very chaotic on the evening we ate there. We ordered 1 salad and 2 entrees. My partners entree arrived quickly, but it was another half hour before the salad and my entree arrived after we asked a couple of times. Could have been a one off thing that evening, but we ate in and around town for the rest of our stay. Lots of great food locally.
Stayed 6 nights in Dec 2024

8/10 Good

Jess

Thank you!!
Stayed 9 nights in Nov 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach and nice rooms.
Stayed 1 night in Nov 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place, will be back. Showers need work
Stayed 4 nights in Oct 2024

2/10 Terrible

James

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The property is lacking the staff to service the guests and the food was terrible with poor service The room was not up to any standard as the toilet did not work, no hot water, fridge did not work and trying to communicate with the staff was terrible as they just did not seem to care or listen. The communication barrier was terrible for a hotel that has mostly English speaking guest. They need a manager to train all the staff
Stayed 5 nights in Nov 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

kathleen, Manorville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area around the hotel was very run down. But town was so nice lots of dining and bars. And beautiful beach
Stayed 1 night in Oct 2024

10/10 Excellent

Ariel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay here. The room and views were amazing. The staff was sooooo nice, everyone. The food was delicious. The hotel was walking distance to the town and I enjoyed that I was able to book excursions at the hotel and all the activities available in the resort. I will definitely be back.

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My sister and I stayed at The Fives in Oct. '24. We had a wonderful time. The hotel was beautiful and on a gorgeous part of the beach. It is in walking distance to the square but at the end of the street so it is quiet. The hotel staff were all amazing! So friendly and accommodating! And I would highly recommend using the spa if you have the chance. It is beautiful and the massages were some of the best we have ever had. I hope to get the chance to return there at some point!
Stayed 4 nights in Oct 2024

10/10 Excellent

Heathe

Stayed 1 night in Sep 2024

4/10 Poor

Darne

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service terrible
Stayed 2 nights in Oct 2024

8/10 Good

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
Seaweed
Stayed 4 nights in Aug 2024

10/10 Excellent

P J

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

8/10 Good

Lisa-Marie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice and clean. The occupancy was low, there were not all dining options open for entire trip. We bought the all inclusive option, it was limited. Staff seemed stretched and limited, there was a tropical storm that came through. They were very nice in spite of this. We would stay again.. Only one pool open, roof top infinity pool/bar restaurant closed for repair.
Stayed 5 nights in Sep 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!!
The Fives is the best all-inclusive in the Cancún area. Service, food, beach, pools, accommodations- all top notch. The best staff anywhere!!!
Mexican Independence Day party on the beach
Rooftop pool
Breakfast with a view
Stayed 4 nights in Sep 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach
Stayed 8 nights in Sep 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, need more bikes for stayers
Stayed 8 nights in Sep 2024