Skip to main content

Novotel Goa Resort & Spa Candolim

5.0 star property
Guests can unwind with yoga classes or lounge by the pool under complimentary cabanas, while enjoying spa treatments as kids savor their own special meals

Choose dates to view prices

Novotel Goa Resort & Spa offers a peaceful getaway near Candolim Beach and Fort Aguada. Enjoy deep-tissue massages or detox wraps at the spa, international dishes at two restaurants, yoga sessions, an outdoor pool with swim-up bar, children's playground, and free WiFi throughout.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is €83
includes taxes & fees
22 Mar - 23 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Room, 1 King Bed

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Suite, 1 King Bed (Elegance)

Suite, 1 King Bed (Elegance)

Suite, 1 King Bed (Elegance)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • City view
  • 62 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Prestige)

Suite, 1 King Bed (Prestige)

Suite, 1 King Bed (Prestige)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • City view
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Tranquility)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed (Tranquility)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Located in Candolim, Novotel Goa Resort & Spa Candolim is in the entertainment district and near the beach. Fort Aguada is a notable landmark, and the area's natural beauty can be seen at Candolim Beach and Calangute Beach. Baga Beach and Anjuna Beach are two other places to visit that come recommended. Looking to get your feet wet? Scuba diving, snorkelling and waterskiing adventures can be found near the property. Visit our Candolim travel guide
Map
Pinto Waddo, Off Main Candolim Road, Candolim, Goa, 403515

What's nearby

  • 0_123892242
    Candolim Beach
    14 min walk - 1.1 km
  • Calizz
    15 min walk - 1.3 km
  • Kerkar Art Complex
    5 min drive - 2.1 km
  • St. Anthony's Chapel
    7 min drive - 2.1 km
  • Fort Aguada
    14 min drive - 6.5 km

Getting around

  • Pernem Station
    25 min drive
  • Goa (GOX-New Goa Intl.)
    51 min drive

Restaurants

  • Caravela Cafe
    7 min walk
  • Haveli restaurant & bar
    4 min walk
  • Jazz Corner
    5 min walk
  • Fisherman's Cove
    7 min walk
  • the Curry House
    6 min walk

About this property

Novotel Goa Resort & Spa Candolim

Luxury family-friendly hotel near Candolim Beach
Located close to Fort Aguada and Calangute Beach, Novotel Goa Resort & Spa Candolim provides an airport shuttle, a swim-up bar and a poolside bar. Active travellers can enjoy archery, basketball and cycling at this hotel. Treat yourself to a body treatment, a deep-tissue massage or a manicure/pedicure at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and international cuisine. Yoga classes are offered at the health club; the property also has a terrace, a coffee shop/cafe and a garden. In addition to a playground and a hair salon, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, along with free cabanas, sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), bike hire and extended parking
  • A round-trip airport shuttle (surcharge), an electric car charging station and express check-out
Room features
All 121 individually furnished rooms include comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and air conditioning.
More amenities include:
  • Childcare services and free infant beds
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and designer toiletries
  • 42-inch LCD TVs with premium channels
  • Electric kettles, ceiling fans and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Outdoor pool, free pool cabanas, pool umbrellas
Novotel Goa Candolim Hotel
  • Pool
  • Spa
  • Kids’ pool
  • Parking included
8.2 out of 10, Very good, 361 reviews
The price is €85
includes taxes & fees
15 Mar - 16 Mar
Novotel Goa Candolim Hotel
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • 24-hour return airport shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: INR 1,200 for adults and INR 600 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Chy
  • Food Exchange
  • Sunken Bar
  • Vero Cibo

Things to do

  • Arcade/game room
  • Archery
  • Basketball
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Library
  • Outdoor pool
  • Playground
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre (226,042 square foot of space)

Outdoors

  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 23 March 2026 to 30 April 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 3520.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately INR 1200 for adults and from INR 600 for children
  • Airport shuttle fee: INR 4032 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 3520.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 8 AM to 8 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the swimming pool, health club or hot tub, while guests under 12 years old are only allowed in the swimming pool, health club and hot tub with adult supervision
Guests under 12 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision

Property is also known as

Grand Mercure Goa Shrem
Novotel Goa Resort
Grand Mercure Shrem
Grand Mercure Shrem Resort
Grand Mercure Goa Shrem Resort Candolim
Novotel Goa
Novotel Goa Resort Spa
Novotel Goa Resort Spa
Novotel Goa & Hotel Candolim
Novotel Goa Resort & Spa Hotel Hotel
Novotel Goa Resort & Spa Hotel Candolim
Novotel Goa Resort & Spa Hotel Hotel Candolim

Frequently asked questions

Does Novotel Goa Resort & Spa Candolim have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8 AM to 8 PM. The property will be renovating the swimming pool from March 23 2026 until April 30 2026 (completion date subject to change).

How much does it cost to stay at Novotel Goa Resort & Spa Candolim?

As of 9 Mar 2026, prices found for a 1-night stay for 2 adults at Novotel Goa Resort & Spa Candolim on 22 Mar 2026 start from €83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Goa Resort & Spa Candolim pet-friendly?

No, pets are not allowed at this property.

How much is parking at Novotel Goa Resort & Spa Candolim?

Self-parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at Novotel Goa Resort & Spa Candolim?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel Goa Resort & Spa Candolim?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Novotel Goa Resort & Spa Candolim provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of INR 4032 per vehicle applies.

Where is Novotel Goa Resort & Spa Candolim located?

This family-friendly Candolim hotel is located by the sea, within 2 mi (3 km) of Candolim Beach and Calangute Beach. Fort Aguada and Baga Beach are also within 3 mi (5 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Novotel Goa Resort & Spa Candolim Reviews

8.4

Very good

8.6

Cleanliness

7.6

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 93 out of 198 reviews
Rating 8 - Good. 63 out of 198 reviews
Rating 6 - Okay. 24 out of 198 reviews
Rating 4 - Poor. 12 out of 198 reviews
Rating 2 - Terrible. 6 out of 198 reviews

Reviews

10/10 Excellent

Archit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean property, conveniently located near Candolim beach. Kid friendly with activities and areas for kids.
Stayed 3 nights in Dec 2025

8/10 Good

PREETI

Liked: Cleanliness, amenities, property conditions & facilities
Buffet Breakfast spread was delicious and awesome. Location is plus ..its 800 mtrs to beach and surrounded by many restaurants. The pillow quality was very bad ,though on request they replaced the pillow
Stayed 3 nights in Jan 2026

10/10 Excellent

Arvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place for staying with kids.
Stayed 1 night in Jul 2025

10/10 Excellent

Mayur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time at Novotel Goa Resort & Spa. Rooms were clean and spacious, food was excellent with good vegetarian options, and the staff were extremely friendly and helpful. The garden and pool areas were perfect for relaxation, and the beach access made our stay even more special. Highly recommended for families!
Stayed 3 nights in Sep 2025

10/10 Excellent

Harikrushna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Veey nice and clean
Stayed 2 nights in Oct 2025

10/10 Excellent

Lyndon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First thing , the staff is excellent, very helpful all department starting from parking to room service to dining. Even during breakfast and dinner the service staff were helpful while serving my kids , asking if they would like more . Overall best stay . Thanks
Stayed 2 nights in Oct 2025

8/10 Good

CHEOL WOO

Liked: Cleanliness, staff & service
Room cleaness and service is good, but food is poor because it is very salty.
Stayed 3 nights in Oct 2025

8/10 Good

Himanshu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are small and balconies dont have good view. Property is good, clean and staff is also good. Swimming pool is awesome
Stayed 3 nights in Sep 2025

8/10 Good

Biswadeep

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff and food. Rooms need updating though. Good location. Reasonable prices.
Stayed 4 nights in Jul 2025

10/10 Excellent

Bipin

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing very
Stayed 3 nights in Apr 2025

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and Hotel - all rounder. Me and my wife were upgraded with no extra charge and in particular Avi was very helpful upon arrival and throughout our stay. Food has a Buffett for breakfast and lunch which has a good variety.
Stayed 2 nights in May 2025

10/10 Excellent

Kaustubh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean rooms, nice breakfast and great service. Walking distance from beach and restaurants. Would visit again in future.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ramakant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff. Breakfast spread was wonderful
Stayed 2 nights in Jan 2025

10/10 Excellent

KRUNAL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained property with best swimming pool area
Stayed 2 nights in Feb 2025

10/10 Excellent

Harsh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing, was very quiet and peaceful, and walkable to the beach in 10 mins. We booked half board and had dietary requirements and they catered to it for the meals.
Stayed 3 nights in Feb 2025

4/10 Poor

Alicia

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is very old however is clean. The pool has a lot of missing tiles which hurt your feet if you hit a gap
Stayed 4 nights in Apr 2025

10/10 Excellent

RK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous and very friendly staff in the buffet restaurant, especially Ms. Yashoda if we got the name right. Indian food is the highlight, we ate the same cuisine for 4 days straight and still wanted more. Good pool area as well. Great location next to the buzzing Candolim beach road.
Stayed 5 nights in Mar 2024

10/10 Excellent

PRAVEEN

Liked: Cleanliness, staff & service, room comfort

Tapestry of furniture was old

Except dirty tapestry everything was good & satisfying. Staff also wad courteous
Stayed 3 nights in Feb 2025

8/10 Good

Vivek

Liked: Cleanliness, staff & service, property conditions & facilities
The pool was nice and duplex rooms were good for family though location wasnt great and pool wasnt temperature regulated
Stayed 3 nights in Dec 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very pleasant stay close to Candolim beach

Large, spacious hotel. Rooms set alongside a large, airy atrium area. Room was reasonably-sized, clean and comfortable. Well-equipped bathroom, WiFi worked throughout. Staff were friendly and helpful, allowed us to store bags and helped with a taxi to airport. Breakfast was good, a large spread including omlets cooked to order, not busy too. The outdoor area was nice with a play area for children. However, the one disappointment was the condition of the pool - loose and broken tiles not ideal, especially for youngsters. Located on a quiet lane close to Candolim Beach Road and beach area.
Stayed 1 night in Dec 2024

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome service at the Novotel Candolim spa

We had an excellent stay. Of special mention are the staff at the Food Exchange. Our son is a special needs child who eats a very limited range of foods. They made every attempt to take care of our kids.A special shout out to Avi, Shubada, Shailendra, Chef Mahendra and the rest of the team. A big thank you!
Stayed 4 nights in Aug 2024

10/10 Excellent

Vikram Varma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

"Exceptional Hospitality

Novotel Gotel and spa in Goa impresses with its vibrant atmosphere, friendly staff it’s an old well maintained property.Kids loved the pool area and it’s close proximity to candolim beach makes it an ideal retreat. Guests consistently praise the Novotel resort and Spa in Goa for its exceptional staff. The team is recognized for their warm hospitality, attentive service, and willingness to go above and beyond to ensure a pleasant stay. From the reception Linda, Shambhavi and Anchal at the restaurant, Daljit,Avi and Shubatra have been really helpful and were always around and took good care of us and not to mention Francis from the pool bar makes some amazing cocktails a must try,visitors often highlight the friendly and helpful demeanor of the staff, contributing to a positive and memorable experience at Novotel Hotel and Spa Goa.
Stayed 3 nights in Dec 2023

8/10 Good

Charles-Olivier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for a resort vibe, on a small scale, that is family friendly, this is a great option. We were looking for a little bit of peace and quiet to recharge our batteries and it is exactly what we found staying at the Novotel. Great service, nice infrastructures, lots of food options on site and a pool to enjoy the sun without the crowds of Candolim Beach. The hotel is well located, the beach is a 9-minute walk. The staff was very helpful and keen to give us tips and tricks. Beware of taxi services in the area. Although it has nothing to do with the hotel, it is worth mentioning that it is quite a challenge to move around in Goa for a reasonable price, especially when you are leaving a resort like this (Uber and Goa Miles don’t really work and the fares proposed by drivers are way higher than anywhere else in India). Do your research in advance. Again, nothing to do with the hotel itself, but it can impact your decision. If you are looking for a place to chill, we recommend!
Stayed 5 nights in Dec 2024

8/10 Good

Rimal

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The service was great and the staff were very accommodating. The hotel feels a bit worn out and needs a bit of an uplift for Novotel standards and the price you pay. Also, they don't have enough pool lounges to accommodate the resort occupancy. If you do not get to the pool early, it's very hard to find a lounge for you to relax. The whole pool is in the shade of a huge tree, which is great, however the pool water is always freezing cold. There are also lots of berries form the tree on the bottom of the pool. The pool also is very unsafe as it has tiles missing especially on the floor so you have to be very careful when walking around the pool. Most of the edges of the pool are also very unsafe as the tiles are not flush and hence there is a rough edge which can cause cuts. The area around the pool is also very slippery, which caused quite a few people to slip and fall. The breakfast was great and had a great variety. They also made fresh omelets, Dosas and Uthappams. Room service was good, however we often had to call multiple times to get a bucket of ice! They had a Christmas day buffet lunch with drinks for Rs 2500 per person, which was great. Overall, the food and service were great, however the pool and accommodation let us down for Novotel standards. Location is great as it is walking distance to the main road (approx 7 minutes) where there are lots of shops and restaurants and about a 15 minute walk to the beach which was great as well.
Stayed 6 nights in Dec 2024

4/10 Poor

NEVILLE

Disliked: Cleanliness, property conditions & facilities
rooms were in poor shape , furniture worn out , electronics dated , had a foul smell. not a place to visit again . breakfast was insipid . very dissapointed
Stayed 2 nights in Jan 2026