Canela Hotel Guide - Hotels with Spa in Canela, Rio Grande do Sul

"Property was very clean and well maintained. Staff was very friendly and worked to resolve all concerns. Had a little confusion about dropping car off at first return after check in (mainly language barrier) No one we contacted was fluent in English, causing some minor communication difficulties."

"Everything was great: architecture, cleanness, staff, food. "

"Stay away from this property. The cabin and furniture were very old and no restored for a long time, one of the air conditioners did not work, there was a spider and mosquitos and we could hear our neighbours talking. The photos are misleading. We decided to leave the hotel at the moment we saw the cabin."

"The hotel is amazing, clean and safe place. The breakfast is wonderful, the best you can found in the town!!! A bit annoying the room because other guests in superior levels had not empathy to the others. "

"Beautiful place with a great staff. The owner was always around to make sure things were going properly. They really know how to make you feel at home "

"Hotel pousada localizado num bairro muito tranquilo, instalações bem conservadas, cama de casal enorme, café da manhã com o indispensável e atentimento do funcionário Rodrigo foi muito bom. "

"how could the manager of this hotel, when it was clearly not busy accomodate guests on the most noise room? rooms facing the street, so over main hotel entrance are noise with traffic and music from bars nearby, no air conditioning. wallpaper delamination by humidity on the elevators hall, very bad impression, molt everywhere. when in a the shower be prepared for a weat floor on complete bathroom."

"“Luxury” room - old, loud, and tiny decrepit bathroom. Bugs hatched inside during our stay. The breakfast waiter yelled at us for coming to eat 30 min after start time. Tried to make us pay for the room again after we prepaid through hotels.com"