Carabali Rainforest Park

Water wouldn’t get hot just warm more on the cold side everything else was amazing very kind and helpful ppl

I had an enjoyable experience overall, not because of the room, but because of the location, which is absolutely perfect. You’re right in the middle of EVERYTHING in San Juan. Pros: • Excellent location, walkable to shops, restaurants, and nightlife. • Friendly and kind staff. • The open bar saved me a lot of money. • Adults-only and key-code entry made it feel secure. • Amazing roof top view Cons: • When I arrived around 8:45 PM, check-in was delayed because the one attendant was also serving drinks. There should be separate staff for bar and reception. • The building is old, which I expected, but some aspects felt more neglected than vintage. • The floor was visibly mopped but still felt dirty. Stains on the curtains didn’t help. • The bathroom setup is outdated—you can’t flush toilet paper and must throw it in the trash. • There were ceiling leaks in the hallway and a sign about a $25 charge per item, for makeup-stained towels/linen. 😳 • The towels in the bathroom looked extremely dingy—off white, and in need of replacement so I didn’t use them. It’s not worth more than $150 per night for the room alone, but the location is what you’re paying for—and that part is priceless. I’d stay again for a night or two max. Hopefully, some of the revenue is used to improve the plumbing and cleanliness. This place has potential with a little more care.

I loved the whole planning process from day one. OLV'S communication via text and phone was extremely professional. Upon arrival to valet service top of the line and friendly. Inside was greated by two very sweet and professional ladies working the front desk, was taken to my room and was shown how to work everything. The room was amazing aka mouth dropping top of the line, robes, various drinks incl. water, a safe for valuables etc too much to mention all plus concierge and room service. Wow. Thanks You Staff. Much love to all.