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Hôtel du Château & Spa Gemology

4.0 star property
Mediterranean Carcassonne hotel in City of Carcassonne with a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel du Château & Spa Gemology

Restaurant
Aerial view
Couples treatment room(s), hot tub, steam room, Turkish bath/hammam
In-room safe, individually decorated, desk, blackout curtains
Couples treatment room(s), hot tub, steam room, Turkish bath/hammam

Reviews

9.2 out of 10

Wonderful

Guests liked:

Friendly staff

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Spa
    Spa
  • Parking available
    Parking available
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
The price is €144
includes taxes & fees
22 Nov - 23 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Junior Suite, 1 Queen Bed

In-room safe, individually decorated, desk, blackout curtains

Junior Suite, 1 Queen Bed

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Rainfall showerhead
Shower/bath combination
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Rainfall showerhead
Shower/bath combination
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite Triple

In-room safe, individually decorated, desk, blackout curtains

Junior Suite Triple

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Day bed
Blackout curtains
Rainfall showerhead
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Deluxe Double Room

In-room safe, individually decorated, desk, blackout curtains

Deluxe Double Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Rainfall showerhead
Shower/bath combination
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Double Room

In-room safe, individually decorated, desk, blackout curtains

Classic Double Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Rainfall showerhead
Shower/bath combination
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Chambre Supérieure Triple

In-room safe, individually decorated, desk, blackout curtains

Chambre Supérieure Triple

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Day bed
Blackout curtains
Rainfall showerhead
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Superior Double Room

In-room safe, individually decorated, desk, blackout curtains

Superior Double Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Rainfall showerhead
Shower/bath combination
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

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About the area

Map
2 Rue Camille Saint Saens, Carcassonne, AUDE, 11000

What's nearby

  • Château Comtal - 1 min walk - 0.2 km
  • Narbonnaise Gate - 2 min walk - 0.2 km
  • Historic Fortified City of Carcassonne - 3 min walk - 0.3 km
  • Aude Gate - 4 min walk - 0.4 km
  • Le Musée de la Torture de Carcassone - 5 min walk - 0.5 km

Getting around

  • Couffoulens Station - 9 min drive
  • Carcassonne (CCF-Pays Cathare) - 7 min drive

Restaurants

  • ‪Le Saint Jean - ‬5 min walk
  • ‪L'Escargot - ‬4 min walk
  • ‪Comte Roger - ‬5 min walk
  • ‪Le Trouvère - ‬3 min walk
  • ‪Les Terrasses de la Cité - ‬4 min walk

About this property

Hôtel du Château & Spa Gemology

Upscale boutique hotel located in City of Carcassonne
You can look forward to a terrace, a garden and dry cleaning/laundry services at Hôtel du Château & Spa Gemology. Treat yourself to a hot stone massage, a facial or a body wrap at SPA GEMOLOGY, the on-site spa. Free in-room WiFi is available to all guests, along with a bar and a steam room.
Other perks include:
  • A seasonal outdoor pool and an indoor pool, with sunloungers
  • Full breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Luggage storage, a computer station and a front desk safe
  • A 24-hour front desk, massage treatment rooms and multilingual staff
  • Guest reviews speak highly of the helpful staff
Room features
All rooms are individually decorated, and boast comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and safes.
More amenities include:
  • Bathrooms with rainfall showers and shower/bath combinations
  • LED TVs with satellite channels
  • Cots/infant beds, daily housekeeping and desks

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to noon for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge

Family friendly

  • Cot (surcharge)
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 floor
  • 2 buildings
  • Built in 1960
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 10.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.89 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately EUR 18 for adults and from EUR 9 for children
  • Self-parking fee: EUR 15 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from April to November
Pool access available from 10:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Du Chateau Carcassonne
du Château Carcassonne
Du Chateau Hotel
Hôtel Château Carita Carcassonne
Hôtel du Château Carcassonne
Hôtel Château Carcassonne
Château Carcassonne
Hôtel Château Carita
Château Carita Carcassonne
Château Carita
Du Chateau & Spa Gemology
Hôtel du Château Spa Carita
Hôtel du Château & Spa Gemology Hotel
Hôtel du Château & Spa Gemology Carcassonne
Hôtel du Château & Spa Gemology Hotel Carcassonne

Frequently asked questions

Does Hôtel du Château & Spa Gemology have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 10:00 AM to 8:00 PM.

How much does it cost to stay at Hôtel du Château & Spa Gemology?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Hôtel du Château & Spa Gemology on 22 Nov 2024 start from €138.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hôtel du Château & Spa Gemology pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much is parking at Hôtel du Château & Spa Gemology?

Self-parking is available for EUR 15 per day.

What time is check-in at Hôtel du Château & Spa Gemology?

Check-in start time: 3 PM; check-in end time: 3 AM.

What time is check-out at Hôtel du Château & Spa Gemology?

Checkout is at noon.

Where is Hôtel du Château & Spa Gemology located?

Located in City of Carcassonne, this spa hotel is steps away from Château Comtal and Narbonnaise Gate. Historic Fortified City of Carcassonne and Aude Gate are also within 5 minutes. Carcassonne Station is 24 minutes by foot.

Hôtel du Château & Spa Gemology Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 264 out of 410 reviews" "
Rating 8 - Good. 118 out of 410 reviews" "
Rating 6 - Okay. 18 out of 410 reviews" "
Rating 4 - Poor. 6 out of 410 reviews" "
Rating 2 - Terrible. 4 out of 410 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Best location and beautiful place
Stayed 1 night in Oct 2024

10/10 Excellent

Thompson

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great staff. Beautiful property!
Stayed 3 nights in Aug 2024

8/10 Good

David

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Friendly hotel right beside the old city
Stayed 6 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, ok rooms, disappointing restaurant
Hotel location and general atmosphere was great! Room was also pretty good size and comfortable. But the fact that the hotel offers on small tapas plates or jars of food is strange. The breakfast was also very limited for a 4 star hotel. It was just 2 pieces of cheese, a piece of ham and then pastries and one boiled egg. I would expect more and the fact that you can’t really have a real dinner is annoying especially when you want to just chill at the hotel. They siggested we can order Uber eats but would have to eat in our room…..although they also agreed that the restaurant does not serve real dinner.
Stayed 1 night in Jul 2024

8/10 Good

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 1 night in Jul 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place and great location, help with finding dinner on a Sunday night and was able to book a massage - what a highlight of our trip in southern France!
Stayed 1 night in Jun 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Amazing, lovely and helpful staff couldn’t do enough for us, breakfast was top notch and the location was perfect, looking forward to our next stay
Stayed 1 night in Jun 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Stephen, Scottsdale

Travelled with partner
Liked: Amenities
Great location for visiting La Cite. The hotel and its grounds were very well maintained. The room was very comfortable quiet
Stayed 1 night in Jun 2024

10/10 Excellent

Jen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and ambiance. Amazing staff.
Stayed 2 nights in May 2024

6/10 Okay

Hilary

Liked: Staff & service
Coukd have been wonderful
Lovely location and hotel coukd have been absolutely excellent but lets itself down with just simple stuff
Stayed 1 night in May 2024

10/10 Excellent

Ann

It is literally yards away from the castle and the room is wonderful and quiet. The staff is very attentive and speak English
Stayed 1 night in Apr 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely retreat
Such a lovely hotel a few steps from entrance to the castle with incredible views. The staff was attentive and helpful. We had a wonderful massage and enjoyed the spa amenities. A great getaway!
Stayed 2 nights in Dec 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, room comfort
Will return
Stunning location, excellent service. No restaurant facility so a few light bites only…..otherwise faultless.
Stayed 4 nights in Oct 2023

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, great staff
Stayed 1 night in Oct 2023

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and pool, close to town
Lovely hotel next to the historic walls of the town, easy walk to find the sights and nice spots to eat and drink. Nice pool too.
Stayed 1 night in Oct 2023

10/10 Excellent

Carol Ann

Stayed 1 night in Sep 2023

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Outstanding location, amenities and service. Carcassone is amazing, but it’s busy with tourists so we were VERY glad we didn’t stay in the walled city itself. This is a close as you can get and still have a quiet, refined place to crash after wandering around the amazing historic location. Taxi service is spotty at best from the train station so have the hotel reserve one to pick you up if taking the train. Would absolutely stay here again.
Stayed 3 nights in Sep 2023

10/10 Excellent

Anthony, Lifton

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with a view of the walls of the city. Staff are very helpful and friendly. Great breakfast on the terrace.
Stayed 2 nights in Sep 2023

8/10 Good

Axel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Aug 2023

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great trip and loved the hotel. The pool area and bar are fantastic. The staff were great and the hotel dog is beautiful. The only thing that let it down slightly was the finishing touches in the rooms. Of the four drawers on the dressing table in our room, 3 of the handles were broken- a check on these kind of things would elevate the score. We would come back and the placement of the hotel is great and gives you such quick access to the history of Carcassonne.
Stayed 8 nights in Jul 2023

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel!
Lovely hotel, great position beautiful garden and surroundings. A very relaxing stay!
Stayed 1 night in Jul 2023