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Novotel Cardiff Centre

4.0 star property
Hotel with a full-service spa, near Principality Stadium

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Cardiff Centre

Lobby
Bar (on property)
Lobby sitting area
Breakfast, lunch and dinner served
Bar (on property)

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Gym
    Gym
  • Spa
    Spa
  • Pool
    Pool
  • Room service
    Room service
The price is €83
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Heating
Connecting rooms available
LCD TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
Shower/bath combination
  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
Blackout curtains
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior

Mercure Cardiff Holland House Hotel & Spa

Pool
Spa
Pet-friendly
Free WiFi
8.2 out of 10, Very good, (1005)
The price is €91
includes taxes & fees
23 Dec - 24 Dec
Mercure Cardiff Holland House Hotel & Spa
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About the area

Map
Schooner Way, Atlantic Wharf, Cardiff Bay, Cardiff, Wales, CF10 4RT

What's nearby

  • Cardiff International Arena - 7 min walk - 0.6 km
  • St. David's - 14 min walk - 1.2 km
  • Principality Stadium - 17 min walk - 1.5 km
  • Cardiff Castle - 18 min walk - 1.5 km
  • Wales Millennium Centre - 19 min walk - 1.6 km

Getting around

  • Cardiff Queen Street Station - 11 min walk
  • Cardiff International Airport (CWL) - 31 min drive

Restaurants

  • ‪Bru Coffee & Gelato - ‬9 min walk
  • ‪YO! Sushi - ‬9 min walk
  • ‪The Place to Eat in John Lewis - ‬10 min walk
  • ‪The Grazing Shed - ‬9 min walk
  • ‪Espresso Bar - John Lewis - ‬10 min walk

About this property

Novotel Cardiff Centre

Upscale hotel near Principality Stadium
Cardiff Castle is located near Novotel Cardiff Centre, which provides a coffee shop/cafe, a garden and dry cleaning/laundry services. Take some time to relax at the on-site spa. The on-site restaurant, Elements, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a health club.
You'll also find perks such as:
  • An indoor pool
  • Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • An electric car charging station, a vegetable garden and luggage storage
  • A 24-hour front desk, a lift and concierge services
  • Guest reviews give top marks for the breakfast, pool and helpful staff
Room features
All 138 rooms feature comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and sound-insulated walls. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • LCD TVs with cable channels
  • Wardrobes/cupboards, electric kettles and heating

Languages

Arabic, English, French, German, Italian, Malay, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Secured parking on site (GBP 10 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: GBP 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Elements

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 11 meeting rooms
  • Conference centre (2,259 square foot of space)

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 10.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15.00 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 18.00 per person
  • Airport shuttle fee: GBP 30 per vehicle (one-way)
  • Secured self-parking fee: GBP 10.00 per night
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility
Guests under 16 years old are not allowed in the spa

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Novotel Cardiff Centre
Novotel Hotel Cardiff Centre
Cardiff Novotel
Hotel Accor Cardiff Centre
Novotel Cardiff Centre Hotel Cardiff
Novotel Cardiff Centre Wales
Novotel Cardiff Centre Hotel
Novotel Cardiff Centre Hotel
Novotel Cardiff Centre Cardiff
Novotel Cardiff Centre Hotel Cardiff

Frequently asked questions

Does Novotel Cardiff Centre have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM to 10:00 PM.

How much does it cost to stay at Novotel Cardiff Centre?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Novotel Cardiff Centre on 22 Dec 2024 start from €82.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Cardiff Centre pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 15.00 per pet, per stay. Service animals are exempt from fees.

How much is parking at Novotel Cardiff Centre?

Self-parking is available for GBP 10.00 per night.

What time is check-in at Novotel Cardiff Centre?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Novotel Cardiff Centre?

Checkout is at noon. Late checkout is available for GBP 10.00 (subject to availability).

Does Novotel Cardiff Centre provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of GBP 30 per vehicle applies.

Where is Novotel Cardiff Centre located?

Located in Cardiff City Centre, this spa hotel is within 1 mile (2 km) of University of South Wales, Cardiff Campus, Principality Stadium and Cardiff Castle. Cardiff International Arena and Cardiff Metropolitan Cathedral of St David are also within 10 minutes. Cardiff Queen Street Station is 11 minutes by foot and Cardiff Central Station is 14 minutes.

Novotel Cardiff Centre Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 434 out of 1003 reviews" "
Rating 8 - Good. 293 out of 1003 reviews" "
Rating 6 - Okay. 156 out of 1003 reviews" "
Rating 4 - Poor. 83 out of 1003 reviews" "
Rating 2 - Terrible. 37 out of 1003 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Jimmy

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Good to have a swimming pool, and a nice gym
Stayed 2 nights in Nov 2024

2/10 Terrible

james

Stayed 4 nights in Oct 2024

8/10 Good

Dominic

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Late check out time at midday worked well For our large group that wanted to make the most of the spa facilities after breakfast
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spa and friendly staff
Stayed 1 night in Nov 2024

8/10 Good

Tricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Kate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice , communal changing area for the gym and pool could have been cleaner, shower cream dispenser didn’t pump . The towel rail in the bedroom was unplugged so we had fresh towels everyday which wouldn’t have been necessary if the towel rail worked because I didn’t want to use a damp towel. Bed was comfy, room quiet, staff friendly. Would stay here again
Stayed 3 nights in Oct 2024

8/10 Good

Russell

Travelled with family
Liked: Amenities
Room was spacious and quiet. Breakfast buffet was good and plentiful. Gym was good and pool, spa and sauna was probably the best aspect. Overall it looked a little tired in places and felt like some areas could do with a deep clean.
Stayed 3 nights in Sep 2024

10/10 Excellent

Vladan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Ganasan

Business traveller
This is not a 4 star hotel . 3 star . They don’t change the sheet daily. Also internet was down and I was told it is the weekend and no one is working . Unacceptable.
Stayed 14 nights in Sep 2024

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very brief stay just for a few days. But worth the money as it was great value for money
Stayed 3 nights in Sep 2024

6/10 Okay

Brian

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Wouldn’t stay again - not value for money
Stayed 2 nights in Sep 2024

8/10 Good

Jerry

Stayed 2 nights in Aug 2024

8/10 Good

Andy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality hotel, room warm and comfortable. Lovely breakfast and very friendly and helpful breakfast staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Neel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 2 nights in Sep 2024

4/10 Poor

Krista

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The gym wasn’t as advertised and had no cardio machines in at all. The bathroom absolutely stank of dirty drains.
Stayed 2 nights in Sep 2024

8/10 Good

paul

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Check in was a poor experience - ignored until the staff member completed her task on the computer and then there seemed to be some communication/language barriers?. Paying £10 for parking was another negative. Positives- Rooms were clean and spacious and quiet
Stayed 1 night in Sep 2024

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay, room and staff were lovely.
Stayed 4 nights in Sep 2024

4/10 Poor

Michelle

Travelled with partner
Disliked: Cleanliness, staff & service
My reservation was not accepted initially. Dirty glasses outside our room. Room smelled of cigarettes.
Stayed 1 night in Sep 2024

6/10 Okay

Carl

Liked: Cleanliness, amenities
Disliked: Staff & service
About a 15 minute walk to the stadium and a 10 minute walk to the centre itself. The hotel is your standard big chain affair. The restaurant was nice and reasonably priced. The room was very clean and spacious though there was a strong smell of bleach when we entered, which I guess shows that it was clean. The main issue was the lack of hot water in the morning and the fact the staff did nothing about it apart from directing me to Expedia. Expedia were then saying they couldn’t get the hotel to engage with them about the issue. Lesson learnt, don’t stay at Novotel in the future.
Stayed 1 night in Aug 2024

10/10 Excellent

Kuk Wah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great family leisure trip while staying in Novotel Cardiff. The location is easy to access the center
Stayed 3 nights in Aug 2024

8/10 Good

aiva

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed time with family.
Stayed 2 nights in Aug 2024

8/10 Good

Jueying

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was very comfortable, hotel was quiet and very clean.
Stayed 1 night in Aug 2024

6/10 Okay

Tak

Travelled with family and small children
Disliked: Property conditions & facilities
Need to upgrade the facilities as I find they are quite old indeed.
Stayed 3 nights in Aug 2024