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Carlisle Station Hotel, Sure Hotel Collection by BW

4.0 star property
Victorian hotel with 24-hour front desk and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Carlisle Station Hotel, Sure Hotel Collection by BW

Lounge
Exterior
Suite, 1 Double Bed, Non Smoking
Point of interest
Reception

Reviews

7.2 out of 10

Good

Popular amenities

  • Parking available
    Parking available
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
The price is €64
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Highlights

Heating
LED TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
Iron/ironing board
Wardrobe
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Highlights

Heating
LED TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
Iron/ironing board
Wardrobe
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Highlights

Heating
LED TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
Iron/ironing board
Wardrobe
  • Sleeps 1
  • 1 Single Bed

View all photos for Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking

Highlights

Heating
Free minibar items
LED TV
Hairdryer
Bathrobes
Private bathroom
Shower/bath combination
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

Executive Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

Executive Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

Highlights

Heating
Free minibar items
LED TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

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The price is €90
includes taxes & fees
2 Dec - 3 Dec
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About the area

Map
Court Square, Carlisle, England, CA1 1QY

What's nearby

  • Carlisle Cathedral - 8 min walk - 0.7 km
  • The Sands Centre - 12 min walk - 1.1 km
  • Carlisle Castle - 13 min walk - 1.1 km
  • Brunton Park - 19 min walk - 1.7 km
  • Carlisle Racecourse - 5 min drive - 4.1 km

Getting around

  • Carlisle Station - 1 min walk
  • Newcastle (NCL-Newcastle Intl.) - 79 min drive

Restaurants

  • ‪The William Rufus - ‬1 min walk
  • ‪Woodrow Wilson (Wetherspoon) - ‬2 min walk
  • ‪Costa Coffee - ‬1 min walk
  • ‪BrewDog Carlisle - ‬2 min walk
  • ‪Nando's - ‬2 min walk

About this property

Carlisle Station Hotel, Sure Hotel Collection by BW

Upscale hotel near Carlisle Cathedral
Located close to AMF Bowling and The Sands Centre, Carlisle Station Hotel, Sure Hotel Collection by BW provides a bar and conference space. Guests can connect to free WiFi in public areas.
Other perks at this hotel include:
  • English breakfast (surcharge), self-parking (surcharge) and express check-out
  • Coffee/tea in reception, a 24-hour front desk and meeting rooms
  • Wedding services, a front desk safe and a lift
  • Guest reviews say great things about the helpful staff and location
Room features
All 70 rooms include amenities such as high-speed Internet. Guests reviews say good things about the clean rooms at the property.
Extra amenities include:
  • Bathrooms with showers and shower/bath combinations
  • 32-inch LED TVs with satellite channels
  • Coffee/tea makers, heating and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 12 per day)
  • Limited on-site parking

Food and drink

  • Weekend English breakfast available 7:30 AM to 10:00 AM for a fee: GBP 10 per person
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Hotel Lounge Bar

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 54 square feet of conference space
  • Meeting rooms

Accessibility

  • Lift

More

  • 3 floors
  • Banquet hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for English breakfast: from approximately GBP 10 per person
  • Self-parking fee: GBP 12 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Carlisle Hallmark
Carlisle Hallmark Hotel
Hallmark Carlisle
Hallmark Carlisle Hotel
Hallmark Hotel Carlisle
Hotel Hallmark Carlisle
Hallmark Hotel Carlisle
Carlisle Sure Hotel Collection by Best Western
Carlisle Station Hotel, Sure Hotel Collection by BW Hotel
Carlisle Station Hotel, Sure Hotel Collection by BW Carlisle

Frequently asked questions

Is Carlisle Station Hotel, Sure Hotel Collection by BW pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 15 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Carlisle Station Hotel, Sure Hotel Collection by BW?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Carlisle Station Hotel, Sure Hotel Collection by BW on 22 Dec 2024 start from €63.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Carlisle Station Hotel, Sure Hotel Collection by BW?

Self-parking is available for GBP 12 per day. Limited spots are available.

What time is check-in at Carlisle Station Hotel, Sure Hotel Collection by BW?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Carlisle Station Hotel, Sure Hotel Collection by BW?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Carlisle Station Hotel, Sure Hotel Collection by BW located?

Situated in Carlisle, this hotel is within a 15-minute walk of Carlisle Cathedral, AMF Bowling and The Sands Centre. Carlisle Castle and Brunton Park are also within 1 mi (2 km). Carlisle Station is only a 1-minute walk.

Carlisle Station Hotel, Sure Hotel Collection by BW Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 231 out of 1001 reviews" "
Rating 8 - Good. 356 out of 1001 reviews" "
Rating 6 - Okay. 213 out of 1001 reviews" "
Rating 4 - Poor. 123 out of 1001 reviews" "
Rating 2 - Terrible. 78 out of 1001 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

ALEXANDER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and great service
Stayed 1 night in Nov 2024

8/10 Good

Barrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Useful for town
Stayed 1 night in Oct 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Chris, Stoke on Trent

Business traveller
Liked: Staff & service
No evening meals available but town is walkable and plenty of options. Bathroom in desperate need of updating, seems a refurb of the public areas is ongoing with painters everywhere. Rooms ok, all a bit dated and tired but priced about right and staff friendly enough. Parking a bit steep at £12, but no coincidence station car park available next door is £12.50 a day. All in all, bang average, bathroom from the 60s.
Stayed 1 night in Sep 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service
The room was a good size and was very functional, although I couldn't get the shower to run hot water, but the bath would, so a bath it was. A little bit noisey but not bad. Bed was a bit hard. Great location.
Stayed 1 night in Aug 2024

4/10 Poor

Fay

Liked: Cleanliness, staff & service, property conditions & facilities
I paid for an Executive room 114 I did not know there was a connecting room which resulting in hearing everything from room 113, when I say everything I mean everything. Certainly not the gentleman’s fault but he was up several times in the early hours going out for a cigarette, this included a constant cough, I even got the same 6.30 am wake up call from reception, lovely hotel and staff but sadly the worst nights sleep wish I had just gone for a standard room maybe would have been different
Stayed 1 night in Aug 2024

8/10 Good

Charlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location.
Convenient for travel and getting around. Stayed here before. Faulty power sockets that I reported to Reception. Staff always friendly and helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another amazing stay at this hotel
Stayed 1 night in Aug 2024

8/10 Good

Austin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I had recently arrived and went to shop , forgot to take room key and when asked the man at reception if he could tell me what my room number was his reply was ‘no’, I found this extremely rude and not helpful at all.
Stayed 1 night in Aug 2024

6/10 Okay

Amjad

Business traveller
Liked: Staff & service
Decent place for a stop over, right next to railway station. Plenty of food options and shopping area is literally 5 mins walk. Sleep quality is okay, bathroom small and manageable, did not try the food. Easy check-in, checkout. No air-conditioning as it is supposed to be cold all the time but unfortunately felt the heat during the stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Mary

Liked: Amenities, property conditions & facilities
It was a wonderful hotel but my gripe is that after 9 o’clock in the evening there is nowhere around serving food.I found out from reception when I was leaving that you can order out and have food delivered to the bar. This would have saved me having to dodge drunks when I went to a chip shop and was slobbered over. Everything to do with the hotel itself was fine
Stayed 2 nights in Jul 2024

10/10 Excellent

Sarah

Stayed 2 nights in Jul 2024

6/10 Okay

John, Harrogate

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Could not shut window because a screw had been put in at the base of sash. It was permanently open by about three inches and could not be closed. The extractor fan in the bathroom did not switch off always and on two occasions was running all night. I did bring it to there attention but it was not permanently cured and was still running when I left. Staff service apart from this was good breakfast was excellent but I would never stay there again.
Stayed 4 nights in Jul 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Stayed 1 night in Jul 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is extremely friendly and helpful!
Stayed 1 night in Jul 2024

10/10 Excellent

Holly

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Paul

Business traveller
Liked: Staff & service
Hotel is in need of updating. Staff very friendly
Unfortunately the hotel is in need of a major update. The rooms were clean but walls were damp. The staff were friendly and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday treat
Excellent stay.Room was perfect and near to the lift,as requested.
Stayed 1 night in Jul 2024

6/10 Okay

Paul

Stayed 1 night in Jul 2024

10/10 Excellent

David

Right next to the station handy for the city centre plenty of eating facilities nearby and very lively in the evening nice bar and friendly staff would definitely stay there again
Stayed 2 nights in Jul 2024

6/10 Okay

matthew

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Jul 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really convenient for rail station, about 30 paces
Stayed 7 nights in Jun 2024

8/10 Good

Liam

Travelled with partner
Liked: Amenities, property conditions & facilities
Very convenient for the railway station. Room was very clean and spacious. Only thing that let it down was the bathroom. Needs updating and the shower was poor.
Stayed 1 night in Jun 2024

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2024

4/10 Poor

Karen

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
a bit grubby
good points... friendly staff at front reception to check in. brilliant location for us as right by the train station. bed was comfortable bad points... next to a taxi rank with fighting going on from early early hours and continuing for hours. not the cleanest hotel, generally a bit grubby, paint peeling, scuffed furniture, grubby carpet, mouldy looking bath mat. phoned down to reception to ask if I could pick up some coffee as only one sachet in the room, and to my horror on replacing the handset I saw a toenail in the phone! Hotel sent someone up to remove it and give the phone a spray of disinfectant. Totally grossed out by it though.
Stayed 1 night in Jun 2024