Carro Holidays

The hotel looks great as you come into the foyer, but the corridors and general upkeep let it down. The walkway to the pool is not welcoming and pool bar very limited for food choices. The water jets in one pool were not working. The outside area is not used to it’s potential and has a feel of faded glamour, and is a bit neglected.

Very comfortable rooms, excellent staff, easy valet parking, great on-site restaurant and room service. We also utilized the same-day laundry service and concierge services for finding places to eat and to visit. My mother actually had a medical emergency while we were staying there and they quickly got her a cab to the emergency room a few blocks away and allowed us to extend our reservation while she was being cared for. They went above and beyond for us and it's a really nice and comfortable hotel even if you don't have an emergency!

Convenient to Portofino

We spent eight beautiful days in Rapalo. The staff was very friendly, helpful and professional at all times room was beautifully decorated and met our expectations. Housekeeping was outstanding. Breakfast was delicious and couldn’t say enough about the staff. Dinner was just OK at the restaurant. A bit overpriced for what we were served overall an excellent hotel and would definitely stay there again.

Lovely hotel with friendly and helpful staff right in the middle of the city. Would recommend to anyone.