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Casa Emma Hotel Boutique

2.5 star property
Hotel with an outdoor pool, a short walk to Clock Tower

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Photo gallery for Casa Emma Hotel Boutique

Standard Double Room | Terrace/patio
Standard Double Room | Interior detail
Superior Double Room, 1 Queen Bed
Standard Double Room
Interior detail

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Housekeeping

Room options

View all photos for Superior Double Room, 1 Queen Bed

Superior Double Room, 1 Queen Bed

Superior Double Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Separate bedroom
Private bathroom
Daily housekeeping
In-room safe
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
In-room safe
Daily housekeeping
Wardrobe
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
CALLE DE LA MONEDA CC SAN DIEGO, #7-36, Cartagena, Bolivar, 130001

What's nearby

  • Clock Tower - 3 min walk - 0.3 km
  • Walls of Cartagena - 5 min walk - 0.4 km
  • Cartagena de Indias Convention Center - 6 min walk - 0.6 km
  • Bolivar Square - 6 min walk - 0.6 km
  • San Felipe de Barajas Castle - 14 min walk - 1.2 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 18 min drive

Restaurants

  • ‪Restaurante Candé - ‬2 min walk
  • ‪Pezetarian - ‬1 min walk
  • ‪La Esquina del pan de Bono - ‬2 min walk
  • ‪XO Rooftop - ‬1 min walk
  • ‪Los Tacos del Gordo - ‬2 min walk

About this property

Casa Emma Hotel Boutique

Hotel near Clock Tower
Close to Cartagena de Indias Convention Center, Casa Emma Hotel Boutique provides amenities such as dry cleaning/laundry services. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Luggage storage, a 24-hour front desk and concierge services
  • Tour/ticket information, smoke-free property and a porter/bellboy
Room features
All guest rooms at Casa Emma Hotel Boutique include comforts, such as air conditioning, as well as amenities, such as free WiFi and safes.
More amenities include:
  • Bathrooms with showers and shampoo

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of COP 30000 per pet, per stay

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: COP 30000 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Property Registration Number 223309

We should mention

This property does not have any lifts
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Property is also known as

Casa Emma Hotel Boutique Hotel
Casa Emma Hotel Boutique Cartagena
Casa Emma Hotel Boutique Hotel Cartagena

Frequently asked questions

Does Casa Emma Hotel Boutique have a pool?

Yes, this property has an outdoor pool.

Is Casa Emma Hotel Boutique pet-friendly?

Yes, pets are allowed at this property. There's a fee of COP 30000 per pet, per stay.

How much is parking at Casa Emma Hotel Boutique?

This property doesn't offer parking.

What time is check-in at Casa Emma Hotel Boutique?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Casa Emma Hotel Boutique?

Checkout is at noon.

Where is Casa Emma Hotel Boutique located?

Located in Cartagena Walled City, this hotel is within a 5-minute walk of Fernandez Madrid Park and Clock Tower. Cartagena de Indias Convention Center and Bocagrande Beach are also within 1 mile (2 km).

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Casa Emma Hotel Boutique Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 48 out of 82 reviews
Rating 8 - Good. 18 out of 82 reviews
Rating 6 - Okay. 12 out of 82 reviews
Rating 4 - Poor. 1 out of 82 reviews
Rating 2 - Terrible. 3 out of 82 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

RENEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Emma Hotel was amazing. The rooms were clean cosy and spacious and the pool was perfect to relax by. The staff were very friendly and accomodating! The building is beautiful and in the best location, a short walk to everything you need. Would highly recommend!
Stayed 2 nights in May 2025

10/10 Excellent

Patricia S

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and good breakfast
Stayed 5 nights in Feb 2025

10/10 Excellent

Naomie

Liked: Cleanliness, staff & service, property conditions & facilities
The receptionist they all was very nice and very helpful hotel is very quiet and peaceful feels like home a nice home cook breakfast The hotel is walking distance to everything Great night, Life Restuarant food clubs I highly recommend this hotel
Stayed 3 nights in Mar 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to restaurants and night locals.
Stayed 5 nights in Jan 2025

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very kind and helpful
Stayed 3 nights in Feb 2025

10/10 Excellent

Maria Fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and property are nice clean and modest but that’s all you need. We loved the staff, the traditional breakfast, and it was very accessible to walk anywhere in the walled city.
Stayed 5 nights in Jan 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at Casa Emma was wonderful. Kevin and the rest of the staff were so nice and helpful. Loved the location !! Safe and close to everything!! Love Cartagena 🇨🇴
Stayed 7 nights in Mar 2025

10/10 Excellent

Nelsi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, nice staff and the breakfast was delicious too. I’ll definitely back soon. Thanks
Stayed 3 nights in Mar 2025

10/10 Excellent

Vojtech

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very newly refurbished at the time of my stay. The bed was very comfortable, aircon efficient (much needed in the hot weather) and it's walking distance to most parts of the old town. Staff were extremely friendly too. I would definitely stay there again!
Stayed 2 nights in Nov 2024

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super !

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel has a great location and wonderful staff. It is very hot in Cartagena and luckily the air conditioning at the hotel was ice cold if you wanted it. The rooms are perfect and beds very comfortable. Staff helped me plan a few excursions and recommended a great steak house for dinner. Would definitely recommend and return.
Stayed 3 nights in Mar 2025

10/10 Excellent

Niria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very walkable to all areas. The AC was amazing during the hot days and nights and pool was great to cool off in. Wish it had a mini fridge but honestly can’t complain.
Stayed 4 nights in Feb 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an incredible hotel - the staff is beyond helpful, and the location is in the middle of so many historic and cultural attractions. The hotel is very clean, the breakfasts were great, and both Kevin and Sandra went out of their way to answer questions, provide information and make recommendations. Our room was not huge, but it definitely was comfortable and provided us with AC, wifi, comfortable bathroom. We would definitely stay there again!
Stayed 3 nights in Jan 2025

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and generally quite safe! Close to everything in the old city. If you’re a light sleeper make sure to bring earplugs because the walls are a little thin. Basic and simple amenities
Stayed 3 nights in Feb 2025

6/10 Okay

Marie

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The location is great, but overall not the best hotel. The rooms are tiny, but the beds are comfortable. However, the rooms could not be aired out and smelt moist.
Stayed 3 nights in Feb 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff

Staff that work at this hotel are friendly and helpful Whatever you need they’ll do their best to help you Kudos to Kevin and Omar
Stayed 5 nights in Feb 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Found this on a whim thru Expedia. The room was clean and cozy. Beautiful hotel and the pool was divine. The only thing I didn’t like was they only had hot water and it’s hot in Cartagena. Overall great stay. Felt safe. Close to restaurants, shopping, etc
Stayed 1 night in Jan 2025

10/10 Excellent

lisset

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
***
Stayed 4 nights in Mar 2025

8/10 Good

Matthew

The staff was beyond friendly and helpful. Everything was kept clean, and is was interesting to sit at a communal table for breakfast and eat with fellow travelers, the building was beautiful with its modest pool in the open central courtyard. The only downside for me was, not being able to flush paper, (they due have trash cans that completely close, so it really didn’t cause any issues), and even with the air conditioning on, it was difficult to keep the room from feeling damp due to high humidity.
Stayed 6 nights in Feb 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness
Staff was very nice! However, this hotel has very small rooms, with no furniture other than a bed and TV. Internet/wifi in the rooms is spotty. Had to ask for everything (soap, clean towels) instead of that being part of the regular room cleaning and servicing.
Stayed 4 nights in Feb 2025

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great service, hotel well take care of. Wifi does not reach room 208. breakfast is very limited and basic, good taste though.
Stayed 3 nights in Dec 2024

10/10 Excellent

Behrouz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience for me and my wife. Very cozy atmosphere like our home. Caring staff who always are there to assist us with kindness and big smile. But the best part is you are in the center of history of Cartagena. Very safe and surrendered with colorful houses. Amazing hotel breakfast and street food.
Stayed 4 nights in Nov 2024

10/10 Excellent

Valentina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at Casa Emma! We stayed for 10 days with my husband and my 6 month old daughter. It is very well situated, meaning a lot of restaurants, museums and attractions are at walking distance. The hotel itself is beautiful and very clean. The breakfast was always tasty and fresh! The front desk staff and the cleaning team was simply incredible. They were all extremely kind, professional and always willing to help. The area is safe and overall I would recommend this beautiful boutique hotel. I would only suggest to put bedside tables in each bedroom!
Stayed 9 nights in Jan 2025

2/10 Terrible

Jenny

Liked: Staff & service
Disliked: Room comfort

Very small rooms

The room was extremely small. Had to push the bed against the wall to place my suitcase on the floor. I expressed my concerns and decided to leave to staff was extremely kind and understanding and refunded me the rest of my stay.
Stayed 4 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Casa Emma were fantastic. Friendly, helpfull, really nice people. The hotel had some issues w/ the electicity and water supply, but these may not have been just at the hotel. There was one problem w/ the water heater in our shower, so they quickly moved us to another room. I loved the location also. The street was pretty quiet in the early night and later night, bustling in the daytime. It was a short walk to the clocktower and various plazas. I would definitely stay at Casa Emma again, and probably will. I loved Cartagena!
Stayed 7 nights in Feb 2025