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GHL Arsenal Hotel

4.0 star property
Hotel with free breakfast, steps from Cartagena de Indias Convention Center

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Photo gallery for GHL Arsenal Hotel

Outdoor pool, pool umbrellas, pool loungers
Front of property
Sun deck
Lobby
Lobby sitting area
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Spa
  • Pool
  • Gym
  • Breakfast included
The current price is €177
includes taxes & fees
3 Mar - 4 Mar

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Room options

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
Blackout curtains
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
Blackout curtains
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Room (Bay View)

Luxury Room (Bay View)

Luxury Room (Bay View)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
Blackout curtains
  • 24 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
Blackout curtains
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property

Voilá Centro Histórico

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
9.2 out of 10, Wonderful, (540)
The price is €172
includes taxes & fees
25 Feb - 26 Feb
Voilá Centro Histórico
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About the area

Map
Barrio Getsemani Calle Arsenal No 8B-58, Cartagena, Bolivar, 130001

What's nearby

  • Cartagena de Indias Convention Center - 3 min walk
  • Clock Tower - 7 min walk
  • Cartagena Cathedral - 10 min walk
  • Walls of Cartagena - 15 min walk
  • Port of Cartagena - 6 min drive

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 15 min drive

Restaurants

  • ‪San Nicolás - ‬2 min walk
  • ‪Sierpe - ‬6 min walk
  • ‪La Casa de Socorro - ‬2 min walk
  • ‪Marea by Rausch - ‬4 min walk
  • ‪Restaurante Mar De Las Antillas - ‬2 min walk

About this property

GHL Arsenal Hotel

Upscale boutique hotel near Cartagena de Indias Convention Center
Located close to Cartagena's Pegasos's Wharf and Centenary Park, GHL Arsenal Hotel provides a free breakfast buffet, a rooftop terrace and a garden. Treat yourself to a massage or other spa services. The on-site restaurant, Corozo & Timbal Terraza, offers breakfast, lunch and dinner. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a bar and a gym.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sunloungers and pool umbrellas
  • Airport pick-up service (surcharge), babysitting (surcharge) and multilingual staff
  • A 24-hour front desk, tour/ticket information and a lift
  • A porter/bellboy, a banquet hall and 1 meeting room
  • Guest reviews speak highly of the breakfast, pool and helpful staff
Room features
All 72 rooms feature comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes. Guests reviews give good marks for the clean rooms at the property.
More amenities include:
  • Hypo-allergenic bedding and pillowtop mattresses
  • Bathrooms with rainfall showers and free toiletries
  • 42-inch flat-screen TVs with premium channels
  • Fridges, daily housekeeping and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Corozo & Timbal Terraza

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 60000 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Allure Chocolat
Allure Chocolat Cartagena
Allure Chocolat Hotel
Allure Chocolat Hotel Cartagena
Allure Chocolat Karisma Hotels Resorts Hotel Cartagena
Allure Chocolat Karisma Hotels Resorts Hotel
Allure Chocolat Karisma Hotels Resorts Cartagena
Allure Chocolat by Karisma Hotels Resorts
ure Chocolat Karisma s s Cart
Arsenal Hotel
GHL Arsenal Hotel Hotel

Frequently asked questions

Does GHL Arsenal Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at GHL Arsenal Hotel?

As of 17 Feb 2025, prices found for a 1-night stay for 2 adults at GHL Arsenal Hotel on 3 Mar 2025 start from €176.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is GHL Arsenal Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at GHL Arsenal Hotel?

GHL Arsenal Hotel doesn't offer parking.

What time is check-in at GHL Arsenal Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at GHL Arsenal Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does GHL Arsenal Hotel provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of COP 60000 per person applies.

Where is GHL Arsenal Hotel located?

Located in Cartagena Walled City, this boutique hotel is steps away from Cartagena de Indias Convention Center and Cartagena's Pegasos's Wharf. Centenary Park and Plaza de la Trinidad are also within 10 minutes.

GHL Arsenal Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 703 out of 1006 reviews
Rating 8 - Good. 189 out of 1006 reviews
Rating 6 - Okay. 70 out of 1006 reviews
Rating 4 - Poor. 22 out of 1006 reviews
Rating 2 - Terrible. 22 out of 1006 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

marleny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service went above and beyond
Stayed 3 nights in Feb 2025

8/10 Good

Laura

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and lovely boutique hotel! Very well located!
Stayed 2 nights in Feb 2025

10/10 Excellent

Lindsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at GHL Arsenal created an amazing experience. They were kind, welcoming, helpful, and fun! The hotel was able to hold our luggage as we arrived a few hours before check-in. The rooftop pool has a beautiful view. The breakfast was delicious and they were careful to accommodate for an allergy. The location is walking distance to the walled city, but quiet at night. It was clean and comfortable. Would highly recommend this hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

Leyma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 3 nights in Jan 2025

8/10 Good

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great staff but no hot water in the shower for my last two days there. They were notified but don’t know if anything was done since it wasn’t fixed by the time I left. I was also offered late check out due to VIP status when I checked in, but when I took up on their offer a day before checking out, they said they couldn’t do up to the time they originally offered which was 3pm. They let me stay until 2pm but apparently it wasn’t even documented since I received a call from the front desk asking me what time I was leaving. I was asked who I spoke to but I couldn’t remember the employees name. They also couldn’t upgrade my room due to VIP status but I wasn’t expecting them too since I was there for a wedding and figured most rooms would be booked. For the most part it’s a great hotel with kind employees. I would stay again and not let these two incidents deter me.
Stayed 3 nights in Jan 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location everything walkable to all the attractions torre del reloj 4 minutes walking also el muelle de la Bodeguita. 10 minutes walk to barrio de Getsemaní. All the great restaurants with beautiful views of the city are 5 minutes away. Staff was more than amazing also everything is very clean and who was great. Hotel is fantastic the rooftop and pool are everything only thing I didn’t like was they don’t play ballenato and barely and Spanish music like we in Colombia not USA but besides that everything else was great definitely staff and location are the best
Stayed 3 nights in Jan 2025

10/10 Excellent

Robert William

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

8/10 Good

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in great conditions, clean, quiet the breakfast is amazing only one thing the bar on the roof top need more personal and open early.
Stayed 3 nights in Jan 2025

10/10 Excellent

Carlos

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very close to the historical center, and many good restaurants are nearby.
Stayed 2 nights in Jan 2025

10/10 Excellent

Gloria

Stayed 5 nights in Jan 2025

10/10 Excellent

Nicolas

Stayed 3 nights in Jan 2025

10/10 Excellent

Nicholas

Travelled with partner
Hotel is close to everything and the staff was extremely nice and helpful! We will definitely be staying here on our next visit. The rooftop pool has great views… had to call this out!
Stayed 5 nights in Jan 2025

10/10 Excellent

Nelva

Stayed 3 nights in Jan 2025

10/10 Excellent

Doreen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff. Service. Restaurant. Rooftop. Location. Room. Breakfast.
Stayed 3 nights in Jan 2025

10/10 Excellent

Emerito

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose this location trying to stay away from the madness of the historic center (old city) as it can turn crazy come sleep time. I absolutely made the right choice. GHL is a very short walk from the historic center, which is where the party and dining usually happen, but provides the peace and quite you want when trying to rest. Bu the way, the beds and pillows and tops, really great quality. The staff is amazing all around, Alfonso, Camila and Cristian were wonderful always one step ahead of our needs and always so accomodating, they were a big part of having such a good experience with this hotel, Thank you. The pool, oh the pool, amazing views, trust me you will get the best photos ever. The pool staff is also amazing, I think the name of the main guy is Jose. This hotel is wonderful all around, can't wait to be back in Cartagena and definitely stay at GHL.
Stayed 3 nights in Jan 2025

10/10 Excellent

Howard

Stayed 2 nights in Dec 2024

10/10 Excellent

Chinwendu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay and great staff. I asked for a quiet room and my room was quiet. I had the best sleep of my my one month stay in Colombia. Very convenient location as well. I will return for sure. Some areas for improvement: a little hectic during breakfast sometimes so I think they need to add more staff during busy season. I also had a few hiccups as a solo female traveller of color but the staff handled it well and were very apologetic. I think some training on biases and assumptions would be helpful as well.
Stayed 5 nights in Dec 2024

10/10 Excellent

Amit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was at a convenient walkable location. There are many excellent dining options very close to the hotel. We arranged for pickup at the airport, which was very convenient. Our driver was on time and very helpful. Alfonso at the reception area also provided excellent customer service by giving recommendations and helping us at check in and check out.
Stayed 2 nights in Dec 2024

8/10 Good

Annum

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very well located, close to both walled city and Getsemaní and the port. The room was a good size and very nice and clean and modern. Washroom was the same, good by all accounts. The breakfast buffet options are good however it’s a very chaotic experience, trying to find a table and then flagging servers down for coffee or to order food not from the buffet etc. other than the breakfast delays I enjoyed my stay very much. It didn’t bother me that much but in case you’re on a tight schedule it’s good to know. I would stay here again regardless.
Stayed 1 night in Dec 2024

6/10 Okay

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Alejandro, Hallandale Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had great expectations based on this Hotel reviews but we had some issues with the Room cleaning service and check in (Room was not ready at 3pm probably because the delay cleaning the rooms, we had to request to have the room cleaned after 2pm) I always leave tip to the cleaning ladies in any Hotel I travel to but even though the cleaning lady left us only 1 towel the first day (we are a couple) the 2nd day she didn't leave any towel, I think the Hotel management should enforce the room to be cleaned on time and doing it properly other than that the rest of the Hotel staff was very friendly and we had a good experience
Stayed 3 nights in Dec 2024

8/10 Good

MELANIE

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff were amazing and the location was extremely convenient.
Stayed 2 nights in Dec 2024

10/10 Excellent

Rebeca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Very near of the historic area. All hotel staff are very helpful and professional. The rooftop very nice view. We love stay in this hotel. I recommend.
Stayed 4 nights in Dec 2024

8/10 Good

Dorothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were professional, friendly, and accommodating. They made our stay exceptional.
Stayed 1 night in Dec 2024

10/10 Excellent

Raina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing! The staff was great and very helpful. The location was also very convenient.
Stayed 3 nights in Dec 2024