Castelo Novo Hotel Guide - Family Friendly Hotels in Castelo Novo, Fundao

"Stunning private location and venue. We didn’t get much views of the valley from our Turrett room but it was nice to have our own balcony. The AC in the room isn’t that efficient at cooling but other than that, everything was perfect"

"very good"

"Very good "

"Wonderful service - a truly relaxing atmosphere - Great food."

"Excellent place to stay and very accommodating even when there's unexpected surprises on my end "

"The hotel was stunning, a modern mountain vibe. The staff were extremely friendly and kind. The rooms were beautiful and spacious. The pools are spectacular, we had seen a photo of these and that was why we visited. We were not disappointed, cave like steam rooms and saunas, multiple pools. The entire experience was extremely enjoyable and we will go back. I should also mention the bar food was to a very high standard, reasonable prices and large portions. "

"Everything was wonderful ! Love the amount of pools and jacuzzi they have on first and second floor. The view from the room was amazing ! Few things need to be mentioned for all travelers : #1. They don’t have a bus or taxi service so if you need a ride need to call taxi ! #2. Mondays restaurant is closed so you only able to have sandwich ( nothing too fancy) and you can get drinks at bar ( huge plus). #3. If you reserve a room you get access to the spa , however , they charge 5 euros for hair cover to get into the water and keep an eye on your towel ; if you don’t bring the spa towel you will get charged for 30 euros at check out!! Someone stole mine so I didn’t know there’s a charge , therefore , just fyi . Finally, you can get breakfast in bed delivered ( no extra charge ) . Overall , worth money and worth time spent . 1out 5 I would give 4.5 star because few things mentioned. "

"Bad smell in bathroom. Couldnt adjust heating in the room. Staff barely interested in communication. Awful restaurant. Only a poor set menu while i was there. "

"Eu recomendo o hotel já estive várias vezes e o atendimento é excelente, tudo muito limpo as senhoras do pequeno almoço são sempre muito educadas e receptivas, com certeza voltarei outras vezes "