4/10 Poor
Martin
Travelled with family
15 Oct 2024
Disliked: Cleanliness, amenities
Last night when we checked in, I specifically asked the front desk staff if there were bed bugs, as I had seen many negative reviews mentioning them. The staff assured me that there was no need to worry, saying that it was a summer issue and that they had cleaned thoroughly, so there were no more bed bugs. To my surprise, that night I was bitten by bed bugs all over my body, causing severe itching that was unbearable and left me unable to sleep. It’s already October, and the fact that there are still bed bugs is simply unbelievable! Moreover, we didn’t have a blanket, only a very thin sheet, and it was unexpectedly cold at night. The next day, after we checked out, we wanted to use the restroom, but the cleaning staff was quite impatient. In conclusion, we will never come back to this place. In the future, we definitely won’t compromise on accommodations just to save money and end up in a hotel like this. (The front desk staff was polite, but the cleaning staff had just finished cleaning and, after learning that we had checked out, said we couldn’t use the restroom. We asked to use it, and she reluctantly agreed, showing impatience.) Additionally, we had to pay an extra €2.5 to store our luggage until 3 p.m., which is understandable, although most hotels offer this service for free.
Martin
Stayed 1 night in Oct 2024