6/10 Okay
Edward
18 Nov 2024
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The property was great. The property manager was super helpful and friendly. BUT - the whole reason I booked this hotel was for the pool. I was travelling solo and doing several days of scuba diving. It's great to come back from a whole day in the ocean and relax in a pool. The pool was just outside of my room. Upon check-in, I was informed that the pool was drained and would not be available. I totally understand that things happen, but if I had been informed before my check-in, I would have found another place as soon as I reached the island. I did not find out until I was checking in after a whole day of travel (and looking forward to the pool).
I also was not offered any type of discount on my stay. The lack of pool was really the only negative on my whole trip. The hotel itself was lovely.