Cedar Crest Holidays

Nice, clean rooms with great beds.

Hotel workers were very hospitable. I’d stay there again. Rooms were big, clean and spacious.

Our adjoining rooms were VERY cold. Turning on the heat didn't help. The thermostat in one room didn't work at all. We had to request additional blankets and ended up just turning the thermostat off. Our first night sleeping was miserable.

Good stay comfortable beds

Staff of the hotel are very nice and mostly helpful (we were charged twice and they said they fixed it but still waiting on the refund), however the restaurant staff are horrible. You can’t understand them, they run around but get nothing done, and you have to wait as they slowly bring one item at a time. As for the hotel, it’s not very clean; our side tables had tons of sticky water marks from glasses, it clearly hadn’t been cleaned at all. The bathroom had hairs stuck to the walls, and the cleaning lady never came twice in a town. We had to call and request it although they are supposed to come daily.When she did come she Was there for such a short time, I’m not really sure she did more than make the bed. The area of Deep Ellum is sketchy as hell. We saw multiple drugged out people fighting with cops and our 1 year old almost got run over by a person blowing a red light. I wouldn’t recommend going out after dark, and even during the day you have to dodge homeless drug addicts begging for money. I’ve unfortunately had to stay here three times now since my company pays for it, but I can’t in good conscience recommend this place at all.