Domes Zeen Chania, a Luxury Collection Resort, Crete

5.0 star property
Luxury hotel with 2 restaurants and 2 outdoor pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Domes Zeen Chania, a Luxury Collection Resort, Crete

2 outdoor pools, pool umbrellas, pool loungers
Children’s play area – indoor
View from room
Family Room, 2 Bedrooms, Private Pool, Sea View (Family Villa Private Pool Sea View) | View from room
Villa, 1 Bedroom, Sea View | Living area

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast included
  • Gym
  • Parking included

Room options

Available filters for rooms
Showing 12 of 12 rooms

Superior Room, 1 King Bed with Sofa bed, Sea View (Sapphire Pavilion Private Pool)

Highlights

Balcony or patio
Private pool
Air conditioning
Free cots/infant beds
TV
Pillow menu
Blackout curtains
Premium bedding
  • 46 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Terrace, Pool View (Tropical Open Plan Suite Shared Pool)

Highlights

Balcony or patio
Air conditioning
TV
Pillow menu
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Family Room, 1 King Bed with Sofa bed (Sapphire Family Pavilion Private Pool)

Highlights

Balcony or patio
Private pool
Air conditioning
Free cots/infant beds
TV
Pillow menu
Blackout curtains
Premium bedding
  • 47 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Room, 1 King Bed with Sofa bed, Terrace (Tropical Family Room Shared Pool)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
TV
Pillow menu
Blackout curtains
Premium bedding
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Tropical Pavilion Private Pool

Highlights

Balcony or patio
Private pool
Air conditioning
Free cots/infant beds
TV
Pillow menu
Blackout curtains
Premium bedding
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Double Room, 1 King Bed, Balcony, Sea View (Sapphire Bungalow Sea View)

Highlights

Balcony
Air conditioning
TV
Pillow menu
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
  • 30 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Tropical Family Grand Pavilion Private Pool

Highlights

Balcony or patio
Private pool
Air conditioning
Free cots/infant beds
TV
Pillow menu
Blackout curtains
Premium bedding
  • 70 sq m
  • Sleeps 6
  • 1 Double Bed

Standard Room, 1 King Bed, Terrace, Garden View (Tropical Bungalow)

Highlights

Balcony or patio
Air conditioning
TV
Pillow menu
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Family Room, 2 Bedrooms, Private Pool, Sea View (Family Villa Private Pool Sea View)

Highlights

Balcony or patio
Separate sitting area
Private pool
Air conditioning
Free cots/infant beds
TV
Pillow menu
Blackout curtains
  • 65 sq m
  • Sea view
  • Sleeps 5
  • 2 Double Beds

Family Room, 1 King Bed with Sofa bed (Tropical Family Pavilion Private Pool)

Highlights

Balcony or patio
Private pool
Air conditioning
Free cots/infant beds
TV
Pillow menu
Blackout curtains
Premium bedding
  • 47 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Room, 1 King Bed, Terrace, Garden View (Tropical Family Bungalow)

Highlights

Balcony or patio
Air conditioning
TV
Pillow menu
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Villa, 1 Bedroom, Sea View

Highlights

Balcony or patio
Separate sitting area
Private pool
Air conditioning
Free cots/infant beds
TV
Pillow menu
Blackout curtains
  • 65 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Map
Makrys Tichos, Chania

What's nearby

  • Nea Chora Beach - 17 min walk - 1.4 km
  • Chania Central Market - 4 min drive - 3.1 km
  • Old Venetian Harbor - 5 min drive - 4.1 km
  • Maritime Museum of Crete - 6 min drive - 4.2 km
  • Chania Lighthouse - 6 min drive - 4.3 km

Getting around

  • Chania (CHQ-Ioannis Daskalogiannis) - 33 min drive

Restaurants

  • ‪Ζαχαρη Και Αλατι - ‬3 min drive
  • ‪Papanikolakis - ‬2 min drive
  • ‪Blend Coffeeshop - ‬20 min walk
  • ‪Breakfast in - ‬3 min drive
  • ‪Μοντέρνο Ζαχαροπλαστείο - ‬14 min walk

About this property

Domes Zeen Chania, a Luxury Collection Resort, Crete

Luxury eco-certified hotel near Port of Souda
You can look forward to a free breakfast buffet, a poolside bar and a terrace at Domes Zeen Chania, a Luxury Collection Resort, Crete. Treat yourself to a massage or other spa services. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Greek cuisine. Pilates classes and fitness classes are offered at the gym; other things to do include beach yoga. In addition to shopping on-site and a garden, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • 2 outdoor pools and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • A round-trip airport shuttle (surcharge), smoke-free property and a porter/bellboy
  • Multilingual staff, a computer station and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 65 rooms offer comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and laptop-compatible safes.
Other amenities include:
  • Free toiletries and hairdryers
  • 43-inch TVs with satellite channels
  • Balconies or patios, wardrobes/cupboards and recycling

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, German, Greek, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11 AM
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar

Restaurants on site

  • Beach House Bar
  • Beach House Restaurant
  • Ef Zeen Bar
  • Gallina Restaurant

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • No lift
  • Tile flooring in room
  • Transfer shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 1 November and 31 March.

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 10 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 45 per vehicle (one-way)
  • Airport shuttle fee per child: EUR 45 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Property Registration Number 7918/18

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Casa Cook Chania Hotel
Casa Cook Hotel
Casa Cook Chania
Domes Zeen Chania
Domes Zeen a Luxury Collection Resort Chania
Domes Zeen Chania, a Luxury Collection Resort, Crete Hotel
Domes Zeen Chania, a Luxury Collection Resort, Crete Chania

Frequently asked questions

Does Domes Zeen Chania, a Luxury Collection Resort, Crete have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Domes Zeen Chania, a Luxury Collection Resort, Crete pet-friendly?

Yes, Domes Zeen Chania, a Luxury Collection Resort, Crete allows cats and dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. A cleaning fee of EUR 100 also applies.

How much is parking at Domes Zeen Chania, a Luxury Collection Resort, Crete?

Self-parking and valet parking are free at this property.

What time is check-in at Domes Zeen Chania, a Luxury Collection Resort, Crete?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Domes Zeen Chania, a Luxury Collection Resort, Crete?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Domes Zeen Chania, a Luxury Collection Resort, Crete provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 45 per vehicle applies.

Where is Domes Zeen Chania, a Luxury Collection Resort, Crete located?

Situated near the beach, this luxury hotel is within 1 mile (2 km) of Aptera, Nea Chora Beach and Golden Beach. Eastern Gulf and Iguana beach are also within 2 miles (3 km).

Domes Zeen Chania, a Luxury Collection Resort, Crete Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 119 out of 151 reviews" "
Rating 8 - Good. 24 out of 151 reviews" "
Rating 6 - Okay. 8 out of 151 reviews" "
Rating 4 - Poor. 0 out of 151 reviews" "
Rating 2 - Terrible. 0 out of 151 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hilary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Oct 2024

10/10 Excellent

theresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooms nice toiletries Beautiful gardens Excellent food great staff nothing to complain about at all
Stayed 7 nights in Oct 2024

10/10 Excellent

Marc

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Domes Zeen Chania is hands down my favourite hotel to date! From the moment we arrived, we were welcomed with warm hospitality and genuine smiles from the staff, setting the tone for an unforgettable stay. The attention to detail at this luxurious retreat is nothing short of spectacular. The rooms are beautifully designed, blending modern elegance with earthy tones and natural textures that perfectly complement the stunning surroundings. Each space feels like a private oasis, with breathtaking views of the sea and gardens that provide a sense of peace and tranquility. The food at Domes Zeen is an absolute highlight! The restaurants offer a diverse and delectable array of dishes, all made with fresh, local ingredients. Every meal is a culinary journey, with flavors that reflect both the richness of Cretan cuisine and international influences. Breakfasts are a dream, offering a variety of options from fresh fruits, pastries, to made-to-order omelets. Dinner is a gourmet experience, with each dish artfully prepared and bursting with flavor. What truly makes Domes Zeen exceptional is the staff. They went above and beyond to make my 40th bday special, and attentive for my guests. Whether it’s offering recommendations for local experiences, providing thoughtful touches like complimentary treats, or simply remembering your preferences, their level of service is unmatched. You feel truly cared for in every interaction. Already booking my trip back to this slice of paradise!
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Violet

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay. Wonderful vacation.
Stayed 5 nights in Aug 2024

10/10 Excellent

Ioana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel, with amazing staff. Domes Zeen has exceeded all expectations- the room was perfect with a wonderful outside area and a plunge pool, the breakfast has all every option for every taste and the staff always went above and beyond. We didn’t spend much time at the pool because the beach was amazing and we had our own plunge pool, but be warned that the pool is a highlight for young children so it might get busy, but it’s not too loud so can still enjoy your time. The gym was well equipped and it never got too busy in the morning. Chania is about 40 minutes walk, we did that once and then resorted to taxis or hotel transfers - it was a lot easier.
Stayed 4 nights in Aug 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff Amazing property Amazing hospitality and good location Beach and pool were great
Stayed 4 nights in Aug 2024

10/10 Excellent

shelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Domes Zeen is a beautiful tranquil hotel - the staff are beyond friendly and helpful and the location is a short cab ride from the lovely old town of Chania. The food at the hotel was delicious and the pool with our villa was magical. We are already talking about next year.
Stayed 5 nights in Aug 2024

6/10 Okay

Amar

Stayed 5 nights in Aug 2024

8/10 Good

Carl, Plymouth Meeting

Travelled with family and small children, Travelled with group
Liked: Cleanliness
I have a fish allergy and communicated to the hotel prior to and at check-in. The restaurant was never informed properly and not prepared for me. The Michelin Star restaurant, Gallina, was terrible. It took 25 minutes to get still and sparkling water. Service was subpar and not trained to the expectations one would expect at a Michelin Star restaurant. The wine steward spilled as he poured the wine, didn't wipe the bottle and red wine drops were all over the table. We had 2 children that were promised a special menu, but by the time we were served, they told us there was no food for the kids, SO WE LEFT! MY ADVICE: go to a local taverna. We did and it saved the trip.
Stayed 3 nights in Jul 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but not perfect
Needed to call front desk several time for refill of water, coffee and soap ( after housekeeping was in the room)
Stayed 3 nights in Jul 2024

6/10 Okay

Christopher

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 7 nights in Jul 2024

10/10 Excellent

Jason

Stayed 5 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jun 2024

10/10 Excellent

Jonathan

Stayed 6 nights in Jul 2024

10/10 Excellent

Chris

Stayed 7 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Iliana, palatine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
EVERYTHING WAS THE BEST
Stayed 5 nights in Jun 2024

10/10 Excellent

Jonathon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

manouk

Stayed 3 nights in Jun 2024

6/10 Okay

Aziz

Travelled with family
Liked: Property conditions & facilities
Ok, not bad
Stayed 4 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

8/10 Good

Abdulkreem

Liked: Cleanliness, staff & service, property conditions & facilities
Good but can improve
Great overall experience. The hotel is very clean and room are spacious. My issue was that rooms didn’t have a proper isolation were sounds of next door neighbors can easily disturb your stay. Also the resort is very family oriented and lots of kids playing around. This needs to be considered for travelers who prefer an otherwise tranquil vacation.
Stayed 4 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious and landscaped complex
A beautifully landscaped complex set in a hillside close to the beach. There are lots of tropical plants in the grounds making the environment very pleasing. The area directly outside the complex is less-developed, with a dusty dirt track between the complex and beach. The hotel is close to Chania centre: the Venetian harbour is about 30 mins by foot. The walk is along the dirt track then over 2 small bridges (very dark at night - it felt safe for us but might have felt a bit deserted if walking alone). Then along a pretty promenade with restaurants, leading eventually to the Venetian harbour. The reception area is at the top end of the hill and the restaurant is at the bottom, with the rooms in between, connected by a windy road and stairways. Golf buggies can be used for transport. Restaurant overlooks pool and loungers. Our room (tropical pavilion) was spacious with silent air-conditioning that worked brilliantly even with outside temps reaching 42C. The room is advertised as “sea view” - only a small band of sea was visible over the rooves of the other rooms/villas. The beach was probably about 200 meters away from our room. Spacious shower, quite powerful. Would have preferred a bath too for the price. A housekeeping issue was promptly sorted. The bed was extremely comfy but some furniture felt worn. Lovely touches such as a lounge with drinks/snacks throughout the day. The food in the two restaurants was very tasty. Staff were excellent.
Outside the complex looking over the dirt track towards the sea. There is a beach bar just to the left.
Pool area with restaurant to the right and loungers to the left
Stairs linking sections of the complex
View over the rooftops towards the sea.
Stayed 7 nights in Jun 2024