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Best Western Plus Lower South End

2.5 star property
Charlotte hotel in York Road with free breakfast and fitness centre

Choose dates to view prices

Photo gallery for Best Western Plus Lower South End

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Exterior
Lobby
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Bathroom
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Housekeeping
  • Laundry
  • Air conditioning
  • Gym
The current price is €86
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
242 E Woodlawn Road, Charlotte, NC, 28217

What's nearby

  • Billy Graham Library - 4 min drive
  • Charlotte Convention Center - 7 min drive
  • Bank of America Stadium - 7 min drive
  • SouthPark Mall - 7 min drive
  • Spectrum Center - 7 min drive

Getting around

  • Woodlawn Station - 3 min walk
  • Charlotte Station - 10 min drive
  • Charlotte-Douglas International Airport (CLT) - 10 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Waffle House - ‬8 min walk
  • ‪The Olde Mecklenburg Brewery - ‬15 min walk
  • ‪Azteca Mexican Restaurant - ‬3 min walk
  • ‪Club Onyx - ‬13 min walk

About this property

Best Western Plus Lower South End

Hotel near Charlotte Convention Center
Take advantage of free continental breakfast, laundry facilities and a gym at Best Western Plus Lower South End. Free in-room WiFi, with a speed of 25+ Mbps, and a 24-hour business centre are available to all guests.
You'll also find perks such as:
  • Free self-parking, plus extended parking (surcharge)
  • 1 meeting room, a 24-hour front desk and luggage storage
  • A TV in reception, coffee/tea in reception and ATM/banking services
  • Guest reviews give top marks for the helpful staff
Room features
All 97 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • Bathrooms with shower/bath combinations and hairdryers
  • LCD TVs with premium channels
  • Fridges, microwaves and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Extended parking on site (USD 25 per stay)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 8:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 900 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Extended parking fee: USD 25 per stay
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Best Western Plus Sterling
Best Western Plus Sterling Charlotte
Best Western Plus Sterling Hotel
Best Western Plus Sterling Hotel Charlotte
Best Western Sterling Hotel
Best Western Charlotte
Best Western Sterling Hotel And Suites
Best Western Sterling Hotel Charlotte
Charlotte Best Western
Best Western Plus Sterling Hotel Suites
Best Western Sterling Charlotte
Best Western Sterling
Best Western Lower South End
Best Plus Lower End Charlotte
Best Western Sterling Hotel Suites
Best Western Plus Lower South End Hotel
Best Western Plus Lower South End Charlotte
Best Western Plus Lower South End Hotel Charlotte

Frequently asked questions

Is Best Western Plus Lower South End pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Best Western Plus Lower South End?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Lower South End on 23 Feb 2025 start from €86.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Plus Lower South End?

Self-parking is free at this property.

What time is check-in at Best Western Plus Lower South End?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Best Western Plus Lower South End?

Checkout is at 11:00 AM.

Where is Best Western Plus Lower South End located?

Located in York Road, this hotel is 1.2 mi (1.9 km) from Tyvola Square and within 3 miles (5 km) of Renaissance Park and Charlotte Regional Farmers Market. Billy Graham Library and Little Sugar Creek Greenway are also within 3 miles (5 km). Woodlawn Station is only a 3-minute walk and Tyvola Station is 22 minutes.

Best Western Plus Lower South End Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 313 out of 1004 reviews
Rating 8 - Good. 312 out of 1004 reviews
Rating 6 - Okay. 183 out of 1004 reviews
Rating 4 - Poor. 114 out of 1004 reviews
Rating 2 - Terrible. 82 out of 1004 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dave

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The lobby and rooms appeared to be recently renovated. Room was clean and neat with newly installed fixtures. Check in and parking were easy. Lots of fast food restaurants nearby.
Stayed 1 night in Feb 2025

2/10 Terrible

Agnes

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When i got there i was advised that the elevator was broken. I carried my luggage up to the second floor.when i opened the door garbage was flowing out of the garbage can. The room was never made up after the last guests. I didn’t stay. I would not recommend this place.
Stayed 2 nights in Feb 2025

6/10 Okay

Ann

Travelled with family
The same seemed unfriendly in general. The elevator wasnt working. Alot of homeless people around made my kids uneasy
Stayed 1 night in Jan 2025

4/10 Poor

Heidi, Miami

Travelled with family
Disliked: Property conditions & facilities
We liked our room; it was clean and had enough space with updated decor. The list of things we didn’t like is much longer…. 1. The elevator was broken ….. we were only on the second floor so you would think that’s not a big deal….WRONG! The only way to get there was to go to the end of the hall, go outside, use those stairs, and come in thru a door that says “this door is always locked”. The problem…. The area has a lot of transient ppl walking around and thru the property and now they have access. The area where the stairs were was very secluded and creepy. 2. The breakfast was kinda typical, nothing fancy, but they started cleaning up and putting stuff away 25 mins before the end. Some ppl came and the only left was coffee. 3. The parking lot and property seemed unsafe. There was a huge hole in the parking lot that could easily damage someone’s car if they didn’t swerve around it. There were a few bright lights but not in the far corner where the hole was. 4. Last, it just doesn’t seem right when my 11 year old daughter asks, “ what’s that disgusting smell?” Every hallway smelled like marijuana. I don’t care what ppl do but it was really bad. Thank god it didn’t linger into the room. Anyway, I will not ever stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Billy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was a Gem. Very clean very nice and comfortable. The only downside was the area felt unsafe. It is a city so I can’t fault them for where they are. If you are comfortable staying in this area I would define stay at this property
Stayed 1 night in Jan 2025

10/10 Excellent

Brad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the desk were friendly, helpful and a joy to work with.
Stayed 2 nights in Jan 2025

10/10 Excellent

Li

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice price , have breakfast
Stayed 2 nights in Jan 2025

2/10 Terrible

Ambar

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
There was no elevator service, there was no laundry service either and that was one of the things that interested me about the hotel. The cost of the stay was the same with those mishaps. In my room you could hear everything from the continuous room through a door that accessed that room and that I kept closed and you could also hear everything from the corridor, so we couldn't sleep well because of the noises. I liked the breakfast and the staff was very kind to serve me when I needed it. But I would not take this hotel again, it was for an emergency because they canceled my flight back home and I had to stay all weekend.
Stayed 3 nights in Jan 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 1 night in Aug 2023

10/10 Excellent

Shevonna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Jan 2025

10/10 Excellent

Alvin

Stayed 1 night in Jan 2025

10/10 Excellent

Amber

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jan 2025

8/10 Good

Wei

Stayed 1 night in Dec 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Mack

Stayed 1 night in Dec 2024

8/10 Good

Aggie

Stayed 1 night in Nov 2024

4/10 Poor

Giannela

Disliked: Cleanliness, staff & service, property conditions & facilities
Did not like it smell lile pot everywhere and the things didnt work in the rooms like telephones, coffee machines, etc
Stayed 3 nights in Dec 2024

6/10 Okay

Dawne

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Keana

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice rooms and good breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

Jaqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator was out of service. Ither than that. It was cool
Stayed 2 nights in Nov 2024

2/10 Terrible

Mohammad

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The area/parking lot is sketchy. Did not feel safe. Entry doors (not the main entrance) were not room key enforced, so, anyone can walk inside! Lot of marijuana smells around!
Stayed 1 night in Dec 2024

10/10 Excellent

Carin, Rock hill

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2024

4/10 Poor

Aziya

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Shady area
Stayed 1 night in Nov 2024