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Extended Stay America Suites - Charlotte - Matthews

2.5 star property
Fuel up for your day with convenient amenities like free self-parking and express check-out. Enjoy helpful staff support whenever you need it.

Choose dates to view prices

Photo gallery for Extended Stay America Suites - Charlotte - Matthews

Lobby
Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Gym
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Kitchen
The current price is €87
includes taxes & fees
20 Feb - 21 Feb

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
Blackout curtains
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

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8.2 out of 10, Very good, 1,014 reviews
The price is €87
includes taxes & fees
23 Feb - 24 Feb
Comfort Inn Matthews - Charlotte
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About the area

Map
1424 Matthews- Mint Hill Road, Matthews, NC, 28105

What's nearby

  • Sportsplex at Matthews - 12 min walk
  • Novant Health Matthews Medical Center - 3 min drive
  • Carolina Courts Indian Trail - 6 min drive
  • Bojangles' Coliseum - 14 min drive
  • SouthPark Mall - 17 min drive

Getting around

  • Charlotte Station - 21 min drive
  • Charlotte-Douglas International Airport (CLT) - 31 min drive

Restaurants

  • ‪Texas Roadhouse - ‬19 min walk
  • ‪Miki's Restaurant - ‬3 min drive
  • ‪Golden Corral - ‬8 min walk
  • ‪Neds Tavern - ‬4 min drive
  • ‪Chipotle Mexican Grill - ‬17 min walk

About this property

Extended Stay America Suites - Charlotte - Matthews

Hotel in the business district
Take advantage of free on-the-go breakfast, laundry facilities and a 24-hour gym at Extended Stay America Suites - Charlotte - Matthews. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Free self-parking
  • Express check-out, smoke-free property and a vending machine
  • Coffee/tea in reception, a lift and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 123 rooms boast comforts, such as laptop-friendly workspaces and air conditioning, as well as perks, such as separate sitting areas and separate dining areas.
Other amenities include:
  • Bathrooms with shower/bath combinations and shampoo
  • 34-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and separate dining areas

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (once per stay)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with premium cable channels

Food and drink

  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

WoodSpring Suites Charlotte Matthews Aparthotel
WoodSpring Suites Charlotte Aparthotel
WoodSpring Suites Charlotte
WoodSpring Suites Charlotte Matthews
Extended Stay America Suites Charlotte Matthews
Extended Stay America Suites - Charlotte - Matthews Hotel
Extended Stay America Suites - Charlotte - Matthews Matthews

Frequently asked questions

Is Extended Stay America Suites - Charlotte - Matthews pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Extended Stay America Suites - Charlotte - Matthews?

As of 18 Feb 2025, prices found for a 1-night stay for 2 adults at Extended Stay America Suites - Charlotte - Matthews on 20 Feb 2025 start from €86.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Extended Stay America Suites - Charlotte - Matthews?

Self-parking is free at this property.

What time is check-in at Extended Stay America Suites - Charlotte - Matthews?

Check-in begins at 3 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Extended Stay America Suites - Charlotte - Matthews?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Extended Stay America Suites - Charlotte - Matthews located?

Situated in the business district, this hotel is within 1 mile (2 km) of Sportsplex at Matthews and Novant Health Matthews Medical Center. Matthews Community Center is 1.7 mi (2.8 km) away.

Extended Stay America Suites - Charlotte - Matthews Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 133 out of 314 reviews
Rating 8 - Good. 57 out of 314 reviews
Rating 6 - Okay. 44 out of 314 reviews
Rating 4 - Poor. 29 out of 314 reviews
Rating 2 - Terrible. 51 out of 314 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Spdr

Stayed 1 night in Feb 2025

8/10 Good

Della

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The stay was fine but be warned there is a $150 "hold" which was not stated on the expedia site or in the confirmation letter emailed after i booked it. It has still not been returned 3 days after we checked out and my bank has started a dispute since the hotel allowed the hold to process. Never had a hotel do this and I won't use this hotel.again.
Stayed 1 night in Feb 2025

10/10 Excellent

Ricardo

It was cool the check in guy was dope and I wish him the best in future endeavors
Stayed 1 night in Jan 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, quiet hotel, nice location
Stayed 2 nights in Feb 2025

6/10 Okay

Enkelejda

Travelled with family
Good location in center of Matthew
Stayed 11 nights in Nov 2024

6/10 Okay

Enkelejda

Travelled with family
Air-conditioned not working well no internet or TV was not working, good frige, good kitchen, only sweets for breakfast or sugar products only. Overcharged few times either i had Expedia reservation!
Stayed 14 nights in Dec 2024

6/10 Okay

LaDarien

Stayed 1 night in Jan 2025

10/10 Excellent

Norania

Stayed 2 nights in Jan 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was quite and clean. Perfect location near the interstate highway, food, gas and shopping
Stayed 2 nights in Dec 2024

4/10 Poor

Christopher

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
This was my second stay at this location. My first stay, I asked the front desk clerk for a coffee station (for my room) as I work odd hours. Unfortunately, while they had the coffee pot, they could only supply instant coffee. So, this time around, I specifically asked for a coffee station for my room during booking. I’d hoped the advance notice combined with the specific request would’ve been plenty… No luck. For a hotel to provide a stove, fridge, microwave, etc., yet be unable to supply a coffee station for its guests is unfortunate. I’ll be staying a 3rd time; if they strike out again, I’ll be forced to select a new “go to” hotel for this area. Note: I included the coffee issue under the “Staff & Service” section.
Stayed 2 nights in Dec 2024

2/10 Terrible

ashley, International Falls

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very rude. Changed room becuase the first room was dirty. Second room was just as bad. Also had to $150 deposit down that takes 5-7 days to refund. Do not recommend
Stayed 1 night in Dec 2024

6/10 Okay

Christopher

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Stephanie

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is pet friendly which is important to us when traveling from MA to FL with our golden retriever.

2/10 Terrible

Michael

Disliked: Staff & service, property conditions & facilities
I rented a non-smoking room but for my hole stay myroom smell like someone was smoking in the bathroom, the loud music playing afterhoursno plllow an blanket fot the extra bed. My stay was horrible,
Stayed 3 nights in Dec 2024

10/10 Excellent

Annalise

Stayed 28 nights in Oct 2024

10/10 Excellent

Ray

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice checkin Jill was excellent
Stayed 1 night in Dec 2024

2/10 Terrible

John

Business traveller, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never again
Stayed 2 nights in Nov 2024

6/10 Okay

Leila

Travelled with family
Liked: Property conditions & facilities
It was a pleasant stay, there was spurts of night traffic that could be heard through night but still pleasant for day away. When entering the facility it was a mildew dusty smell. Stronger wet mop scent as you entered the room. Made it feel as if it was not truly clean The front desk needs improvement. He was not friendly, the greeting was started with me. He asked for a deposit but did not give detail on the process. There was no followup questions. When checking out no thank you for staying, did I enjoy my stay, nothing. I had to ask for receipt. Just do better!
Stayed 1 night in Nov 2024

6/10 Okay

Shenine

Liked: Cleanliness, staff & service, property conditions & facilities
My mom had to stay here for a week due to Hurricane Helene, property was clean, staff friendly, although the place was pretty busy with a lot of people in and out we felt safe. Would recommend.
Stayed 6 nights in Sep 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extremely helpful from the time we checked in. It was a very comfortable place and we would definitely use this location again!
Stayed 2 nights in Oct 2024

2/10 Terrible

Stan

Liked: Cleanliness, property conditions & facilities
the website stated check in is 18 , i also called the property to confirm that, and i was also told that it was 18 . i traveled from WA state to this hotel here in NC just to be told i’m not allowed to check in because the policy is 21 . why was that not anywhere in the description? and why was i not informed over the phone? disappointed honestly,dishonest advertising
Stayed 1 night in Oct 2024

8/10 Good

Daniel

Liked: Staff & service, property conditions & facilities
Staff is very helpful.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Tavaris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place night time staff I really love
Stayed 1 night in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the Staff there. It is always a pleasurable experience!
Stayed 1 night in Aug 2024