Holiday Inn Express & Suites Charlotte - Ballantyne, an IHG Hotel

2.5 star property
Suburban Charlotte hotel in Ballantyne with free breakfast

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Charlotte - Ballantyne, an IHG Hotel

Exterior
Seasonal outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas
Property amenity
Down duvets, pillow-top beds, desk, laptop workspace
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Laundry
The price is €117
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 13 of 13 rooms

Standard Room, 1 King Bed, Accessible (Communications Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow-top bed
Sofa bed
Blackout curtains
Down duvet
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow-top bed
Down duvet
Blackout curtains
Hairdryer
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Comms Accessible. Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow-top bed
Down duvet
Blackout curtains
Hairdryer
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow-top bed
Down duvet
Blackout curtains
Hairdryer
  • 31.00 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow-top bed
Sofa bed
Blackout curtains
Down duvet
  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow-top bed
Sofa bed
Blackout curtains
Down duvet
  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow-top bed
Sofa bed
Blackout curtains
Down duvet
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow-top bed
Sofa bed
Blackout curtains
Down duvet
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow-top bed
Sofa bed
Blackout curtains
Down duvet
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Communications Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow-top bed
Sofa bed
Blackout curtains
Down duvet
  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow-top bed
Sofa bed
Blackout curtains
Down duvet
  • 31 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow-top bed
Down duvet
Blackout curtains
Hairdryer
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Transfer Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow-top bed
Sofa bed
Blackout curtains
Down duvet
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
15139 Ballancroft Parkway, Charlotte, NC, 28277

What's nearby

  • Ballantyne Country Club - 15 min walk
  • The Amp Ballantyne - 3 min drive
  • CSA OrthoCarolina Sportsplex - 8 min drive
  • Quail Hollow Club - 12 min drive
  • Carowinds Theme Park - 18 min drive

Getting around

  • I-485 - South Blvd Station - 15 min drive
  • Charlotte Station - 27 min drive
  • Charlotte-Douglas International Airport (CLT) - 29 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪Domino's Pizza - ‬3 min drive
  • ‪Bad Daddy's - ‬3 min drive
  • ‪Libretto's Pizzeria - ‬3 min drive
  • ‪Wendy's - ‬18 min walk

About this property

Holiday Inn Express & Suites Charlotte - Ballantyne, an IHG Hotel

Hotel located in Ballantyne
At Holiday Inn Express & Suites Charlotte - Ballantyne, an IHG Hotel, you can look forward to a free breakfast buffet, a terrace and shopping on-site. In addition to dry cleaning/laundry services and an outdoor entertainment area, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • An electric car charging station, a 24-hour front desk and smoke-free property
  • A water dispenser, a front desk safe and a TV in reception
  • Guest reviews say great things the breakfast, helpful staff and location
Room features
All 146 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Pillowtop mattresses, down duvets and free cots/infant beds
  • Bathrooms with showers and hairdryers
  • 43-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, coffee/tea makers and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Children's games
  • Fenced pool
  • Free cot
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting

We should mention

The seasonal pool will be open from May to November
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Charlotte Ballantyne Hotel
Holiday Inn Express Ballantyne Hotel
Holiday Inn Express Charlotte Ballantyne
Holiday Inn Express Ballantyne
Inn Express Ballantyne
Holiday Inn Express Suites Charlotte Ballantyne
Holiday Inn Express Suites Charlotte Ballantyne

Frequently asked questions

Does Holiday Inn Express & Suites Charlotte - Ballantyne, an IHG Hotel have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM to 9:00 PM.

How much does it cost to stay at Holiday Inn Express & Suites Charlotte - Ballantyne, an IHG Hotel?

As of 19 Dec 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Charlotte - Ballantyne, an IHG Hotel on 22 Dec 2024 start from €116.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express & Suites Charlotte - Ballantyne, an IHG Hotel pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Holiday Inn Express & Suites Charlotte - Ballantyne, an IHG Hotel?

Self-parking is free at this property.

What time is check-in at Holiday Inn Express & Suites Charlotte - Ballantyne, an IHG Hotel?

Check-in start time: 3 PM; check-in end time: 11:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express & Suites Charlotte - Ballantyne, an IHG Hotel?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Holiday Inn Express & Suites Charlotte - Ballantyne, an IHG Hotel located?

Located in Ballantyne, this hotel is within 2 miles (3 km) of Shoppes at Ardrey Kell, Elon Homes Regional Park and The Amp Ballantyne. Reclining Bulls Statue and University Park Baptist Church are also within 3 miles (5 km).

Holiday Inn Express & Suites Charlotte - Ballantyne, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 633 out of 1000 reviews" "
Rating 8 - Good. 163 out of 1000 reviews" "
Rating 6 - Okay. 75 out of 1000 reviews" "
Rating 4 - Poor. 54 out of 1000 reviews" "
Rating 2 - Terrible. 75 out of 1000 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Shaquelah

Travelled with group
Liked: Cleanliness, staff & service
The ambiance was nice. Staff were pleasant. The issue that I want to note is that one of the comforters weren’t fully clean and there was hair in the sheets. All other areas of the room appeared clean. Vibrations in the room occurred that could be felt and heard.
Stayed 3 nights in Dec 2024

10/10 Excellent

ALITHEA

Liked: Cleanliness, staff & service, property conditions & facilities
clean
Stayed 3 nights in Dec 2024

10/10 Excellent

Sebastian

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. No complains
Stayed 4 nights in Oct 2024

10/10 Excellent

Mario

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Dec 2024

10/10 Excellent

Marcy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Don’t like the billing system. Paid full up front and I still have daily charges pending on my credit card. It’s like double billing and it’s been over a week since I checked out. That should never happen
Stayed 4 nights in Nov 2024

10/10 Excellent

Ransom, Hendersonville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

TaNico, Irmo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and atmosphere. Customer service was amazing even when I locked myself out my room
Stayed 2 nights in Nov 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Nov 2024

10/10 Excellent

Daniel, Racine

Stayed 1 night in Nov 2024

2/10 Terrible

Dante

Travelled with family, Business traveller, Travelled with pets
Disliked: Staff & service, amenities, property conditions & facilities
My wife and I frequently visit this location every other month or so. However, it seems that the NEW MANAGEMENT TEAM values misleading people just to get them to purchase a room over the values they previously up held. We called the front desk before our arrival to see if emotional support animals were included in the pet fee. The gentleman on the phone said he didn't know and went to go check with someone. He got back on the phone and said everything was fine and we would just need to bring the paperwork with us. After driving 3 hours on the next day, we arrived at the hotel. We presented our paperwork and the gentleman at the front desk said the paperwork looked good and we wouldn't be charged. Upon checkout I see a pet fee on my receipt. (This where communication is key). Leading someone to believe something is FREE but is really NOT FREE is very misleading. It is also very convenient that you are experts on your policies AFTER you have taken someone's money. This seems to be recurring theme for us considering that all of my sisters belonging were stolen and trashed at one of your Atlanta locations. This happened to occur on the anniversary of our fathers passing. We will never stay at an IHG hotel ever again. I guess IHG really stands for: Ignoring Honest Guests or giving your staff (Incredibly Hopeless Guidance) Enjoy your holidays!
Stayed 3 nights in Nov 2024

10/10 Excellent

Jason, Iselin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect. It was about a 22 min drive from downtown Charlotte. The area is very safe since there is a police station right next to the property. There are several dining options in walking distance and grocery stores nearby. The rooms were clean, beds comfortable, shower worked great. The best part was the breakfast buffet each morning.
Stayed 4 nights in Nov 2024

10/10 Excellent

TANYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. Has a keureg coffee machine in the room, good breakfast)french toast, eggs, hot coffee. I would stay here again. I stayed by myself for a funeral.
Stayed 5 nights in Nov 2024

10/10 Excellent

Tiffany Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though I had problems with the Rent-A-Car, everything was wonderful even the way they handles the Rent-A-Car and only had five hours left before I had to return. They still gave me another car and I enjoyed my vacation.
Stayed 2 nights in Oct 2024

6/10 Okay

Callie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were warmly received by a young man at the front desk, employee of the month no less! The breakfast, however, was disappointing. It was great on a previous visit, so we were surprised.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tyshana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel , served breakfast every morning 7-10am, gym is perfect for a late night workout , & they do have a temporary damage fee $50-$100 hold upon booking but it will be reimbursed after you check out !
Stayed 2 nights in Oct 2024

10/10 Excellent

ALEJANDRA, Barquisimeto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it! Clean, quiet! Good breakfast.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jeffrey

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 5 nights in Oct 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Chanel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Sep 2024

10/10 Excellent

Mira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for affordable price
Stayed 3 nights in Oct 2024

8/10 Good

Blake

Liked: Cleanliness, staff & service, property conditions & facilities
The only reason I gave it a 4 Star is because the elevators went out many times while we were there. I would say to have them fixed ASAP!
Stayed 4 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Branko

Stayed 4 nights in Oct 2024

2/10 Terrible

Alvena

Travelled with family
Disliked: Staff & service
We were there with our grandson visiting our family and the people in the room above us were so loud they kept us up all night. After complaining to the front desk they assured us it was taken care of and if I happen again to call down and they would ask them to leave. Well it did happen again and you would have thought that they would have made sure that their phone was working in our room before telling us to call down. It was a nightmare and we’ll never stay there again and we’ll also never recommend to anyone visiting in the are ever use this hotel. They could have resolved the problem by just moving us to another room.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A phenomenal stay! The staff couldn't have been nicer. The room was excellent. The bed was comfortable. The breakfast was really good. We come to Charlotte four or five times a year and we will stay here from now on.
Stayed 2 nights in Oct 2024