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Hyatt Place Charlotte Airport/Lake Pointe

3.0 star property
Elevate your stay by starting each day with continental breakfast on the inviting terrace or lounge by the pool surrounded by sunshine.

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Photo gallery for Hyatt Place Charlotte Airport/Lake Pointe

City view
Hypo-allergenic bedding, down duvets, in-room safe, desk
Lobby
Hypo-allergenic bedding, down duvets, in-room safe, desk
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • Parking available
  • Free airport shuttle
  • Housekeeping
The current price is €147
includes taxes & fees
22 Feb - 23 Feb

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed (High Floor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 33 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 2 Double Beds (High Floor)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 2 Double Beds (High Floor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 33 sq m
  • Sleeps 6
  • 2 Double Beds

Similar properties

Seasonal outdoor pool, pool loungers

Hyatt Place Charlotte Airport / Billy Graham Parkway

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
8.2 out of 10, Very good, 1,008 reviews
The price is €122
includes taxes & fees
23 Feb - 24 Feb
Hyatt Place Charlotte Airport / Billy Graham Parkway
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About the area

Map
4119 South Stream Boulevard, Charlotte, NC, 28217

What's nearby

  • Billy Graham Library - 3 min drive
  • Bank of America Stadium - 8 min drive
  • Charlotte Convention Center - 8 min drive
  • Spectrum Center - 9 min drive
  • Charlotte Premium Outlets - 10 min drive

Getting around

  • Woodlawn Station - 5 min drive
  • Charlotte Station - 15 min drive
  • Charlotte-Douglas International Airport (CLT) - 8 min drive

Restaurants

  • ‪Tequileria - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Kosta's Kitchen - ‬20 min walk
  • ‪Coffey Creek Cafe - ‬4 min drive
  • ‪Azteca Mexican Restaurant - ‬4 min drive

About this property

Hyatt Place Charlotte Airport/Lake Pointe

Hotel near Billy Graham Library
Located close to Renaissance Park and Charlotte Premium Outlets, Hyatt Place Charlotte Airport/Lake Pointe provides free continental breakfast, a free return airport shuttle and a terrace. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • A seasonal outdoor pool with sunloungers and pool umbrellas
  • Self-parking (surcharge), express check-out and express check-in
  • A vending machine, a TV in reception and meeting rooms
  • ATM/banking services, a banquet hall and a water dispenser
  • Guest reviews give top marks for the helpful staff
Room features
All 122 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and separate sitting areas. Guest reviews highly rate the cleanliness rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding, down duvets and free cots/infant beds
  • Bathrooms with designer toiletries and hairdryers
  • 42-inch HDTVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and fridges

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:30 AM to midnight on request
  • Uncovered parking on site (USD 10 per day)
  • Uncovered extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 01 October to 27 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-off cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 23 kg per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Uncovered self-parking fee: USD 10.00 per day
  • Uncovered extended parking fee: USD 10.00 per day
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from June to September
Pool access available from 7:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Place Charlotte City Park
Hyatt Place Hotel Charlotte City Park
Hyatt Place Charlotte Airport/Lake Pointe Hotel
Hyatt Place Airport/Lake Pointe Hotel
Hyatt Place Charlotte City Park Hotel Charlotte
Hyatt Place Charlotte Pointe
Hyatt Place Charlotte Airport/Lake Pointe Hotel
Hyatt Place Charlotte Airport/Lake Pointe
Hyatt Place Charlotte Airport/Lake Pointe Charlotte
Hyatt Place Charlotte Airport/Lake Pointe Hotel Charlotte

Frequently asked questions

Does Hyatt Place Charlotte Airport/Lake Pointe have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 8:00 PM. The swimming pool is closed seasonally each year from October 01 until May 27.

How much does it cost to stay at Hyatt Place Charlotte Airport/Lake Pointe?

As of 17 Feb 2025, prices found for a 1-night stay for 2 adults at Hyatt Place Charlotte Airport/Lake Pointe on 22 Feb 2025 start from €147.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Place Charlotte Airport/Lake Pointe pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of USD 75 per accommodation, per stay. A cleaning fee of USD 100 also applies. Service animals are exempt from fees.

How much is parking at Hyatt Place Charlotte Airport/Lake Pointe?

Self-parking is available for USD 10.00 per day. Extended parking is available for USD 10.00 per day.

What time is check-in at Hyatt Place Charlotte Airport/Lake Pointe?

Check-in start time: 3 PM; check-in end time: 1 AM.

What time is check-out at Hyatt Place Charlotte Airport/Lake Pointe?

Checkout is at noon.

Does Hyatt Place Charlotte Airport/Lake Pointe provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs from 4:30 AM to midnight on request.

Where is Hyatt Place Charlotte Airport/Lake Pointe located?

Situated near the airport, this hotel is 0.6 mi (0.9 km) from Renaissance Park and 1.6 mi (2.5 km) from Billy Graham Library. Charlotte Premium Outlets and Bank of America Stadium are also within 6 mi (10 km).

Hyatt Place Charlotte Airport/Lake Pointe Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 546 out of 1000 reviews
Rating 8 - Good. 248 out of 1000 reviews
Rating 6 - Okay. 108 out of 1000 reviews
Rating 4 - Poor. 52 out of 1000 reviews
Rating 2 - Terrible. 46 out of 1000 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Erica

Liked: Cleanliness
Disliked: Staff & service
Staff was not very pleasant
Stayed 1 night in Dec 2024

8/10 Good

Jordan

Travelled with partner
Liked: Cleanliness, staff & service
Loved the room but shower water needs to be hotter. But I honestly think it’s because it was cold asf the nights we stayed and the hot water heater must’ve been struggling
Stayed 2 nights in Dec 2024

8/10 Good

Ezequiel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was great and they were attentive and very well mannered staff. Check in very easy although we got there very late . Breakfast options were good. And they are dog friendly which i didnt know and the lady said bring them next time No complaintsabout my stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ericka

Travelled with family and small children
Liked: Cleanliness, amenities
Great stay
Stayed 2 nights in Dec 2024

8/10 Good

Christopher, The Woodlands

Stayed 1 night in Nov 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms. Shuttle was very convenient and on time.
Stayed 1 night in Nov 2024

8/10 Good

Lorenzo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quick access to airport. Just what i was expecting
Stayed 1 night in Nov 2024

8/10 Good

Phyniques

Stayed 1 night in Oct 2024

4/10 Poor

Rick, Elizabethton

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This hotel cannot deliver the expectations of a Hyatt product and should wear a different flag - especially when charging a Hyatt rate. The "motion detector light in the bathroom is ridiculous and untenable. The light turns on randomly and is crazy bright. The staff are not Hyatt quality - no greeting guests, no knowledge about the property. I went down for breakfast at 6:05am and an airline crew was waiting outside the closed door. i asked about breakfast the the front desk person said, "yeah they didn't show up today"..and went on to say, "you're lucky they came in at all". Having spent 7 years working for Hyatt, I can assure you this is not the product. Don't pay the Hyatt rate for this imitation.
Stayed 1 night in Nov 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ladies at the front desk were very friendly and helpful. Great first impression.
Stayed 1 night in Nov 2024

2/10 Terrible

Glenn

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Shuttle runs limited time and not earl mornings. Staff not much help
Stayed 1 night in Nov 2024

6/10 Okay

Abdul Karim

Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Haytham M, LAND O LAKES

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extra helpful and polite , room was very clean
Stayed 4 nights in Oct 2024

2/10 Terrible

Mary Lou

Disliked: Staff & service, room comfort
False Advertising
We were refused our room. Even though we have stayed at this property twice previously with our cat, they refused to let us check in as they said they had newly renovated & no longer would allow a cat. The property is listed as pet friendly but will only allow dogs as they say cats are more destructive than dogs. Three employees including the general manager were very uncooperative & verged on rude. They said we had to deal with Expedia for our refund & did not even offer to help us find alternative accommodation. We drove an hour out of our way to escape the gridlock in Charlotte to find a hotel that was willing to accept a cat. We are extremely annoyed & will be taking this issue up with the Hyatt management as well as Hotels.com for false advertising.
Stayed 1 night in Oct 2024

10/10 Excellent

Ketura

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Property was very clean and it’s close to a lot of restaurants!
Stayed 1 night in Oct 2024

10/10 Excellent

Karen Jean, Durham

Stayed 2 nights in Oct 2024

2/10 Terrible

Manuela

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirt room with bugs.
Stayed 1 night in Oct 2024

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the airport in a in nice and safe location. Free breakfast and easy walk to other food options is key.
Stayed 1 night in Aug 2024

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My room was probably the best that I have stayed in, in a long time. I loved it.
Stayed 2 nights in Oct 2024

6/10 Okay

Vinson

Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Mychelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was due to the power outage stemming from Hurricane Helene.The staff went out of their way to welcome and meet our needs
Stayed 3 nights in Sep 2024