10/10 Excellent
Loretta
Travelled with family, Travelled with pets
16 Feb 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. Consuela greeted us at the front desk and was very personable and helpful, even showing me how to get the rewards set up in the app. The hotel smelled great, like very clean, including our room. We were very pleased with the overall cleanliness of the room and the bed comfort. The continental breakfast was good and the breakfast attendant was very attentive! Offering to bring over drinks and even checking on ys during our meal. My only feedback constructively is that the bathroom was inside our bedroom, which really cut into me and my husband having privacy from the kids, which was the goal of selecting a hotel with a private bedroom. Breakfast could have been a little hotter and the bacon less crispy/crumbly; but minor feedback in the grand scheme. We also traveled with our dog and we appreciate a hotel that allows the pet to stay without a dumb rule that "pets can't be left unattended," like other hotels. The hotel was peaceful and we didn't have any issues with noise or rowdy guests. We will definitely stay again when we visit Charlotte! The staff and cleanliness of the hotel was 10/10!!!
Loretta
Stayed 2 nights in Feb 2025