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Sheraton Charlotte Hotel

4.0 star property
Pet-friendly hotel connected to the convention centre in Charlotte with 2 restaurants

Choose dates to view prices

Photo gallery for Sheraton Charlotte Hotel

Rooftop terrace
Meeting facility
Point of interest
Seasonal outdoor pool
View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
The current price is €128
includes taxes & fees
15 Jun - 16 Jun

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Club Room, 1 King Bed, City View

In-room safe, desk, blackout curtains, iron/ironing board

Club Room, 1 King Bed, City View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Shower/bath combination
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, City View

View from room

Club Room, 2 Double Beds, City View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Shower/bath combination
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Club Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Shower/bath combination
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Combined shower/bathtub, designer toiletries, hair dryer, towels

Club Room, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Shower/bath combination
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Corner

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, Corner

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Shower/bath combination
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Corner

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds, Corner

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Shower/bath combination
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, City View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Shower/bath combination
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

View from room

Room, 2 Double Beds, City View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Shower/bath combination
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Traditional Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Shower/bath combination
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

In-room safe, desk, blackout curtains, iron/ironing board

Traditional Room, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Shower/bath combination
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Suite, 1 Bedroom

LCD TV

Club Suite, 1 Bedroom

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Shower/bath combination
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Corner

Junior Suite, 1 King Bed, Corner | Living area

Junior Suite, 1 King Bed, Corner

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Shower/bath combination
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, desk, blackout curtains, iron/ironing board

Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Shower/bath combination
  • 29.8 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
555 South McDowell Street, South Tower, Charlotte, NC, 28204

What's nearby

  • NASCAR Hall of Fame - 10 min walk - 0.9 km
  • Charlotte Convention Center - 10 min walk - 0.9 km
  • Spectrum Center - 12 min walk - 1.0 km
  • Bank of America Stadium - 20 min walk - 1.7 km
  • Fillmore Charlotte - 4 min drive - 3.6 km

Getting around

  • Charlotte Station - 8 min drive
  • McDowell Street Tram Stop - 8 min walk
  • Charlotte-Douglas International Airport (CLT) - 11 min drive

Restaurants

  • ‪Metropolitan - ‬10 min walk
  • ‪Burger King - ‬14 min walk
  • ‪Midnight Diner - ‬13 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Circle K - ‬13 min walk

About this property

Sheraton Charlotte Hotel

Upscale hotel near Charlotte Convention Center
Located close to Spectrum Center and Bank of America Stadium, Sheraton Charlotte Hotel provides a rooftop terrace, a coffee shop/cafe and dry cleaning/laundry services. At the two on-site restaurants, enjoy breakfast, lunch, dinner and American cuisine. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
Additional perks include:
  • A seasonal outdoor pool
  • Buffet breakfast (surcharge), valet parking (surcharge) and an electric car charging station
  • Express check-out, express check-in and outdoor furniture
  • Concierge services, a computer station and wedding services
  • Guest reviews say great things the breakfast, helpful staff and location
Room features
All 305 rooms have comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with designer toiletries and shower/bath combinations
  • LCD TVs with premium channels
  • LED light bulbs, mini fridges and free infant beds

Languages

English, French, Spanish

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  • Free WiFi
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 35 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:30 AM for a fee: USD 25 for adults and USD 25 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • City Lights Rooftop
  • Craft City Sports Pub
  • Red Salt by David Burke
  • Social Bar & Kitchen

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 29 meeting rooms
  • Computer station
  • Conference centre (66,737 square foot of space)

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Ceiling hoist
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 12 November 2024 to 1 July 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Hallway
  • Lobby
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 36 kg per pet)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25 per stay.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 25 for adults and from USD 25 for children
  • Self-parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 35 per night
  • Pet fee: USD 100 per accommodation, per stay (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from 29 May to 06 September
Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charlotte Sheraton Hotel
Sheraton Charlotte
Sheraton Charlotte Hotel
Sheraton Hotel Charlotte
Sheraton Charlotte Hotel Hotel
Sheraton Charlotte Hotel Charlotte
Sheraton Charlotte Hotel Hotel Charlotte

Frequently asked questions

Does Sheraton Charlotte Hotel have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM to 9:00 PM.

How much does it cost to stay at Sheraton Charlotte Hotel?

As of 10 Jun 2025, prices found for a 1-night stay for 2 adults at Sheraton Charlotte Hotel on 15 Jun 2025 start from €128.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Charlotte Hotel pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 36 kg per pet. There's a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Sheraton Charlotte Hotel?

Self-parking is available for USD 25 per night. Valet parking is available for USD 35 per night.

What time is check-in at Sheraton Charlotte Hotel?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at Sheraton Charlotte Hotel?

Checkout is at 11:00 AM.

Where is Sheraton Charlotte Hotel located?

Located in Uptown Charlotte, this hotel is within a 15-minute walk of Charlotte Convention Center and Spectrum Center. Bank of America Stadium and Fillmore Charlotte are also within 3 mi (5 km). McDowell Street Tram Stop is 8 minutes by foot and Stonewall Station is 10 minutes.

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Sheraton Charlotte Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 900 out of 1514 reviews
Rating 8 - Good. 262 out of 1514 reviews
Rating 6 - Okay. 160 out of 1514 reviews
Rating 4 - Poor. 107 out of 1514 reviews
Rating 2 - Terrible. 85 out of 1514 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10

Lovely place.
Stayed 1 night in May 2025

10/10

Great location
Stayed 1 night in Apr 2025

10/10

Excellent staff, very friendly.
Stayed 1 night in May 2025

10/10

Our stay was amazing definitely will be back!
Stayed 1 night in Mar 2025

10/10

Beautiful property, great clean room, comfy bed, great breakfast.
Stayed 3 nights in Apr 2025

10/10

I’d stay here again
Stayed 4 nights in Apr 2025

10/10

Great stay
Stayed 2 nights in Mar 2025

10/10

Amazing place
Stayed 1 night in Mar 2025

10/10

Walkable to uptown
Stayed 1 night in Jun 2025

10/10

Great for it customer service, cleanliness, parking, restaurant and number one ROOFTOP
Stayed 1 night in May 2025

10/10

Great stay
Stayed 1 night in Feb 2025

10/10

Modern hotel in great location with comfy rooms and good breakfast.
Stayed 2 nights in Feb 2025

10/10

Nice hotel. Clean. Nice staff. Pool wasn't open like it said it was. Besides that it was great!
Stayed 5 nights in May 2025

10/10

It was the best birthday I’ve had since
Stayed 1 night in May 2025

10/10

Easy check-in. Friendly staff.
Stayed 1 night in Apr 2025

10/10

I love everything about this hotel!! The only place I stay when I go to Charlotte
Stayed 1 night in Mar 2025

10/10

I was able to check in a few early and the room and grounds are nice and clean and new. The food at the restaurant wasn’t much of a selection but the dishes we ate were phenomenal!
Stayed 1 night in May 2025

10/10

Easy to check in
Stayed 1 night in Apr 2025

8/10

Overall a nice property with good service. There was no hot water though. They did their best to accommodate and I believe it was a one time issue.
Stayed 3 nights in May 2025

10/10

This hotel was probably the best one ever! So we came here after a special condition and we didn't think it would be that good. But turns out, we had a great stay. The lounge for one of the restaurants was spectacular! I also loved that there was cabanas that you could claim where the pool was. And I have to say, the rooms were pretty nice.
Stayed 1 night in Oct 2024

8/10

Nice atmosphere. The rooftop patio is excellent!
Stayed 1 night in Apr 2025

8/10

The location was perfect for the Bank of America stadium. The shower water did not get hot though. Feel their checkin system was slow it was explained they had computer issues.
Stayed 1 night in May 2025

10/10

Easy Check in, Friendly staff, Very clean
Stayed 1 night in Feb 2025

10/10

I
Stayed 1 night in May 2025

10/10

Nice place
Stayed 2 nights in Feb 2025