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Charlottetown Inn & Conference Centre

3.5 star property
Eco-certified hotel connected to the convention centre in Charlottetown with free breakfast

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Photo gallery for Charlottetown Inn & Conference Centre

Indoor pool
RENOVATED 1 QUEEN-MAIN BUILDING
Lobby
Property entrance
Renovated Queen Suite- Main Building | Private kitchen

Reviews

5.4 out of 10

Popular amenities

  • Gym
  • 24/7 front desk
  • Breakfast included
  • Pet-friendly
  • Pool
  • Laundry

Room options

Available filters for rooms
Showing 10 of 10 rooms

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Private bathroom
Shower/bath combination
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Renovated Standard 2 Queen beds - North building

Renovated Standard 2 Queen beds - North building

Renovated Standard 2 Queen beds - North building

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Hairdryer
Eco-friendly toiletries
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed

Suite, 1 Queen Bed

Suite, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Private bathroom
Shower/bath combination
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Sofa bed - double
Separate bedroom
Premium bedding
Bathrobes
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Private bathroom
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Renovated Queen Suite- Main Building

Renovated Queen Suite- Main Building

Renovated Queen Suite- Main Building

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Premium bedding
Hairdryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 Queen Bed

View all photos for Unrenovated Queen Studio- North Building

Unrenovated Queen Studio- North Building

Unrenovated Queen Studio- North Building

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Hairdryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 Queen Bed

View all photos for RENOVATED 1 QUEEN-MAIN BUILDING

RENOVATED 1 QUEEN-MAIN BUILDING

RENOVATED 1 QUEEN-MAIN BUILDING

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Hairdryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Private bathroom
Shower/bath combination
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Renovated Deluxe Studio- North Building

Renovated Deluxe Studio- North Building

Renovated Deluxe Studio- North Building

Highlights

Soundproofed
Air conditioning
Kitchen
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Bathrobes
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
238 Grafton St, Charlottetown, PE, C1A1L5

What's nearby

  • Historic Charlottetown Waterfront - 5 min walk - 0.5 km
  • Victoria Row - 5 min walk - 0.5 km
  • Confederation Centre of the Arts - 7 min walk - 0.6 km
  • Charlottetown Port - 8 min walk - 0.7 km
  • Red Shores Racetrack and Casino - 16 min walk - 1.4 km

Getting around

  • Charlottetown, PE (YYG) - 12 min drive

Restaurants

  • ‪Tim Hortons - ‬7 min walk
  • ‪Hunter's Ale House - ‬4 min walk
  • ‪Receiver Coffee Co. the Brass Shop Roastery & Breadworks - ‬6 min walk
  • ‪Water Prince Corner Shop - ‬7 min walk
  • ‪Hopyard - ‬6 min walk

About this property

Charlottetown Inn & Conference Centre

Eco-certified hotel near Historic Charlottetown Waterfront
Located close to Charlottetown Port, Charlottetown Inn & Conference Centre provides free continental breakfast, dry cleaning/laundry services and a gym. In addition to a 24-hour business centre, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An indoor pool
  • Free self-parking
  • Motorhome/coach/lorry parking, express check-out and meeting rooms
  • Smoke-free property, multilingual staff and a banquet hall
  • Guest reviews give top marks for the central location
Room features
All 143 rooms boast comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and safes. Guests reviews give good marks for the clean rooms at the property.
Extra conveniences in all rooms include:
  • Eco-friendly toiletries and hairdryers
  • Flat-screen TVs with premium channels
  • Electric kettles, housekeeping and phones

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 6,000 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 16 April 2025 to 30 November 2025 (completion date subject to change). The following areas are affected:
  • Hallway
  • Meeting facilities
  • Selected guestrooms
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 25 per accommodation, per day
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
17 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 25 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Guests under 16 years old are not allowed in the fitness facility, and guests under 15 years old are only allowed in the swimming pool with adult supervision

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Charlottetown Inn
Best Western Hotel Charlottetown
Charlottetown Best Western
Best Western Charlottetown Hotel Charlottetown
BEST WESTERN Charlottetown Prince Edward Island
BEST WESTERN Charlottetown Hotel
Charlottetown Inn Conference Centre
Charlottetown & Conference
Charlottetown Inn & Conference Centre Hotel
Charlottetown Inn & Conference Centre Charlottetown
Charlottetown Inn & Conference Centre Hotel Charlottetown

Frequently asked questions

Does Charlottetown Inn & Conference Centre have a pool?

Yes, this property has an indoor pool.

Is Charlottetown Inn & Conference Centre pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 25 per accommodation, per day. Service animals are exempt from fees.

How much is parking at Charlottetown Inn & Conference Centre?

Self-parking is free at this property.

What time is check-in at Charlottetown Inn & Conference Centre?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Charlottetown Inn & Conference Centre?

Checkout is at 11 AM.

Where is Charlottetown Inn & Conference Centre located?

Located in Downtown Charlottetown, this eco-certified hotel is within a 5-minute walk of St. Paul's Church and Historic Charlottetown Waterfront. Public Archives and Records Office and Province House National Historic Site of Canada are also within 5 minutes.

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Charlottetown Inn & Conference Centre Reviews

Reviews

5.4
Rating 10 - Excellent. 170 out of 1432 reviews
Rating 8 - Good. 242 out of 1432 reviews
Rating 6 - Okay. 290 out of 1432 reviews
Rating 4 - Poor. 332 out of 1432 reviews
Rating 2 - Terrible. 398 out of 1432 reviews

5.4/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

4.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good place to stay
Stayed 1 night in Jun 2025

8/10 Good

Lawrence

Liked: Amenities
Good breakfast, helpful breakfast hostess
Stayed 1 night in Jun 2025

8/10 Good

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Good quiet clean only would have liked to see a better breakfast with some bacon or ham not a big variety but was a good stay
Stayed 2 nights in Jun 2025

2/10 Terrible

Mehdi

Disliked: Cleanliness, amenities, property conditions & facilities
Massive amounts of bed bugs made the hotel UNSAFE for families
Stayed 2 nights in Jul 2025

6/10 Okay

Angela

Liked: Cleanliness
Great location. Clean room, free breakfast, but nothing hot , except the waffles. Swimming pool was quiet, which was nice.
Stayed 7 nights in Jun 2025

8/10 Good

Brigitte

Liked: Staff & service
Disliked: Cleanliness
Ok but pricey for condition. Currently being renovated.
Stayed 1 night in Jul 2025

4/10 Poor

Tina

Disliked: Cleanliness, amenities, property conditions & facilities
Pool
Stayed 2 nights in Jul 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service
A lot of renovations going on. It will be nicer in the future
Stayed 1 night in Jun 2025

10/10 Excellent

tobi

Liked: Amenities
Lovely stay. We had everything we needed.
Stayed 1 night in May 2025

10/10 Excellent

Luiney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great and the staff was very nice. The building is old and a litte rundown but it was clean.
Stayed 1 night in May 2025

8/10 Good

jeremy

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great. Builder is being renovated
Stayed 1 night in Jun 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and wonderful staff!
Stayed 5 nights in Mar 2025

6/10 Okay

Susan

Liked: Cleanliness
Renovated room was lovely! Hotel corridors were very rundown! Friendly staff.
Stayed 1 night in Jun 2025

6/10 Okay

Sherene

Liked: Staff & service
Great proximity to Harbour, University and shopping.
Stayed 7 nights in Apr 2025

8/10 Good

Ihechi

Liked: Cleanliness, staff & service
Overall the property is nice. The breakfast of self-serve it is generally the same thing that is available everyday. And the staff is super friendly and always quick to help, I enjoyed the stay and would likely go again.
Stayed 4 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap for one night stay
Stayed 1 night in May 2025

4/10 Poor

Kyle

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Maybe this was a three star hotel 50 years ago. Now, it’s more along to a hostel. Holes in the walls, spray paint on the carpets, unheated pool, cleaners didn’t bother replacing the in-room coffee pods between nights. They are renovating so might be nice in the future. For now I’m annoyed by that I paid $300+ a night to stay in such a run down property. Would be more forgiving for a fairer price
Stayed 2 nights in Jul 2025

4/10 Poor

shonda

Disliked: Cleanliness, amenities, property conditions & facilities
It was never revealed the hotel was under complete renovation. Loud work being done early in the morning on our only rest day. Also, the laundry machine didn’t work without any notice that it didn’t- even though I inquired about coins and soap (both unavailable). Friendly staff and comfortable beds. Overall, not worth the money spent.
Stayed 2 nights in Jul 2025

8/10 Good

Deanna

A downtown location and hotel is under renovation. No rooms in the main building as they are the ones being renovated. You take a tunnel to get to the rooms. Hotel doesn’t seem to be in the safest area.
Stayed 1 night in Jun 2025

2/10 Terrible

Louise

Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely horrible
Stayed 3 nights in Jul 2025

6/10 Okay

Patrick

Disliked: Cleanliness, amenities, property conditions & facilities
breakfast was a joke. the beds were terrible. renovating that much at once is too much. the whole place felt dirty.do better.
Stayed 1 night in Jun 2025

8/10 Good

Milan

Liked: Cleanliness, property conditions & facilities
Stayed across the street from the inn. Rooms were average. Was disappointed to see the tiered increase in pricing from $159 to $269 for Saturdays stay. There was no elevation in services or breakfast to correspond with the increase in the nightly stay to justify the cost. I wouldn’t stay there again. A positive is the location. Walkable to restaurants etc.
Stayed 3 nights in Jun 2025

2/10 Terrible

Stéphane and Tina

Disliked: Cleanliness, amenities, property conditions & facilities
Looks like a beat up place with the renovation done. No quality in the rooms, dirty sheets had to be changed, paint all over the place. This place doesn’t reflect Canadian standards. Pet friendly but you can’t bring it for breakfast and can’t leave it in the room in case it barks or you will get a fine. NOT WORTH THE PRICE. Feels like a beat up place for a poor neighbour hood.
Stayed 1 night in Jul 2025

6/10 Okay

Brad

Disliked: Property conditions & facilities
This property is undergoing renovations. We were in the annex. There is a lot of work needed. The bed we had was terrible. Sloped off both side so you felt as though you would roll out. I know this hotel from years ago as a Best Western and it was great then. Hope it improves
Stayed 3 nights in Jun 2025

2/10 Terrible

Ryan

Disliked: Cleanliness, amenities, property conditions & facilities
Under construction half the rooms were not operational. Had to go under a tunnel with no lighting to get to the other part of the hotel.
Stayed 1 night in Jul 2025