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Best Western Hotel Ile de France Hotel & Spa

4.0 star property
Eco-certified hotel with full-service spa and health club

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Hotel Ile de France Hotel & Spa

Couples treatment room(s), sauna, hot tub, steam room
Front of property
Daily continental breakfast (EUR 16.00 per person)
Lobby lounge
Reception

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Gym
  • Hot tub
  • Pool
  • Spa
  • Pet-friendly
The price is €101
includes taxes & fees
8 Dec - 9 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Room, 1 Queen Bed, Non Smoking, Garden View

Premium bedding, pillow-top beds, in-room safe, desk

Classic Room, 1 Queen Bed, Non Smoking, Garden View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2020
Premium bedding
Pillow-top bed
Blackout curtains
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, 1 Queen Bed, Bathtub, Valley View

Family Suite, 1 Queen Bed, Bathtub, Valley View

Family Suite, 1 Queen Bed, Bathtub, Valley View

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2020
Premium bedding
Pillow-top bed
  • 60 sq m
  • Valley view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Balcony, Valley View (Larger Room)

Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 1 Queen Bed, Balcony, Valley View (Larger Room)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2020
Premium bedding
Pillow-top bed
  • 20 sq m
  • Valley view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking (Larger Room)

Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 1 Queen Bed, Non Smoking (Larger Room)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2020
Premium bedding
Pillow-top bed
Blackout curtains
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Bathtub

Suite, 1 Queen Bed, Non Smoking, Bathtub

Suite, 1 Queen Bed, Non Smoking, Bathtub

Highlights

Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2020
Premium bedding
  • 43 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, Multiple Beds, Non Smoking (with Sofabed)

Junior Suite, Multiple Beds, Non Smoking (with Sofabed)

Junior Suite, Multiple Beds, Non Smoking (with Sofabed)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2020
Premium bedding
Pillow-top bed
Sofa bed
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Junior Suite, 1 Queen Bed, Accessible, Garden View (with Sofabed)

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 Queen Bed, Accessible, Garden View (with Sofabed)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2020
Premium bedding
Pillow-top bed
Sofa bed
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Apartment, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

Standard Apartment, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

Standard Apartment, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free cots/infant beds
Kitchen
Dining table
  • 80 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Garden views, open daily

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Pet-friendly
Parking included
Free WiFi
Air conditioning
8.2 out of 10, Very good, (226)
The price is €52
includes taxes & fees
27 Dec - 28 Dec
ibis Chateau Thierry
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About the area

Map
60 rue Léon Lhermitte, Chateau-Thierry, Aisne, 2400

Getting around

  • Chateau-Thierry Station - 4 min drive
  • Roissy - Charles de Gaulle Airport (CDG) - 57 min drive

Restaurants

  • Le St Jean
  • Il Calcio
  • Central Bar
  • WHYNOT café
  • O'delices de Perrine

About this property

Best Western Hotel Ile de France Hotel & Spa

Upscale eco-certified hotel in a rural location, rejuvenated in 2020
You can look forward to a terrace, a coffee shop/cafe and a garden at Best Western Hotel Ile De France & Spa. Indulge in a sports massage, a detox wrap and a body wrap at Sensations, the on-site spa. The on-site French cuisine restaurant, La Symphonie des Saisons, offers breakfast and dinner. Enjoy the health club, as well as activities such as ecotours. In addition to laundry facilities and a bar, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
Additional perks include:
  • An indoor pool with sunloungers
  • Free self-parking
  • Continental breakfast (surcharge), an electric car charging station and smoke-free property
  • Coworking spaces, a TV in reception and free newspapers
  • Guest reviews say good things about the overall condition
Room features
All guest rooms at Best Western Hotel Ile De France & Spa include thoughtful touches, such as premium bedding and laptop-friendly workspaces, in addition to amenities, such as free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Pillowtop mattresses and free cots/infant beds
  • Bathrooms with free toiletries and hairdryers
  • 82-cm flat-screen TVs with premium channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: EUR 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Symphonie des Saisons

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre (2,153 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vineyard

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Hand-held showerhead
  • Handrails in stairways
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lift
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1956
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 82-cm flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: EUR 10
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 10

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed for Christmas Eve:
  • Bar/lounge
  • Dining venue

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 0.85 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately EUR 16.00 per person
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 10 (subject to availability)
  • Late check-out fee: EUR 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served or permitted at this property
Children under 12 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision
Guests under 12 years old are not allowed in the spa

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Western Hôtel Ile France
Best Western Hôtel Ile France Chateau-Thierry
Best Western Ile France
Best Western Ile France Chateau-Thierry
Best Western Hotel Ile France Chateau-Thierry
Best Western Hotel Ile France
Ile France & Chateau Thierry
Best Western Hotel Ile De France
Best Western Hotel Ile De France & Spa Hotel
Best Western Hotel Ile De France & Spa Chateau-Thierry
Best Western Hotel Ile De France & Spa Hotel Chateau-Thierry

Frequently asked questions

Does Best Western Hotel Ile De France & Spa have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM to 9:00 PM.

How much does it cost to stay at Best Western Hotel Ile de France Hotel & Spa?

As of 27 Nov 2024, prices found for a 1-night stay for 2 adults at Best Western Hotel Ile de France Hotel & Spa on 8 Dec 2024 start from €99.0, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Hotel Ile De France & Spa pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total). There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees.

How much is parking at Best Western Hotel Ile De France & Spa?

Self-parking is free at this property.

What time is check-in at Best Western Hotel Ile De France & Spa?

Check-in start time: 3:00 PM; check-in end time: 9:00 PM. Early check-in is available for a fee of EUR 10 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Hotel Ile De France & Spa?

Checkout is at 11 AM. Late checkout is available for EUR 10 (subject to availability).

Where is Best Western Hotel Ile De France & Spa located?

Situated in a rural location, this spa hotel is within 1 mile (2 km) of Porte Saint-Pierre, Musée Jean de Lafontaine and Riomet Garden. Hôtel-Dieu Museum and WWI Marine Memorial at Belleau Wood are also within 2 miles (3 km).

Best Western Hotel Ile de France Hotel & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 106 out of 351 reviews" "
Rating 8 - Good. 153 out of 351 reviews" "
Rating 6 - Okay. 45 out of 351 reviews" "
Rating 4 - Poor. 37 out of 351 reviews" "
Rating 2 - Terrible. 10 out of 351 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Caryl de

Travelled with partner
Disliked: Staff & service
The hotel was minimally staffed. Whenever we needed anything we had to search the building to find a staff member.
Stayed 1 night in Jun 2024

6/10 Okay

MARTIN

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Pretty place but watch out inside.
The hotel is impressive from the outside and the inside colors are very nice. However, in our room we were missing a bath towel, tissues and the cups in the bathroom had liquid in them which was not water. We asked for a bath towel and I saw the clerk get one from a laundry basket. When he gave it to us it was damp and appeared dirty. We then asked for a box of tissue and after looking for one the clerk advised us that there were none in the hotel. The holder for the bathroom glasses was also corroded. On the outside the hotel appears clean but on the inside it was very questionable.
Stayed 1 night in Jun 2023

8/10 Good

JACQUES

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel and room was very clean. Only the spa is a bit worn by the time. Very nice restaurant and pleasant serving. I will go again !
Stayed 1 night in Feb 2023

10/10 Excellent

Randy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent and extremely helpful and friendly.
Stayed 1 night in Aug 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

GRAEME

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Michal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Dec 2021

6/10 Okay

danny

Liked: Cleanliness, staff & service
your choice
i was expected for a newest room and bigger, breakfast was nice, service was good
Stayed 1 night in Sep 2021

8/10 Good

Heather

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view
Had a great view on the balcony overlooking the valley. There was also a nice terrace for sitting outside located in front of the hotel.
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff and Hotel
Friendly and caring staff. Very good hotel. Recommended
Stayed 2 nights in Nov 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019

8/10 Good

J, Luxembourg

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service
Large Clean rooms, friendly staff. Rooms were a bit dated and the size with lack of furniture to feel made apear too open.
Stayed 5 nights in Oct 2019

4/10 Poor

Benjamin

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Avoid staying here but restaurant is amazing!
Struggled upon arriving sorting out twin beds, which is what I payed and booked for. Spa rules are ridiculous! Have to wear swimming hat and budgie smugglers to be allowed in, and once your in your be let down with the pool condition, nothing like the photos!! Mould in bedroom, wallpaper peeling of and dust/cobwebs in corner Positive note - the food in the restaurant was amazing
Stayed 1 night in Oct 2019

6/10 Okay

Simon

Liked: Staff & service
Run down and overpriced
This hotel is pretty poor it is nothing like the photos it is pretty run down. The pool area is terrible and my kids refused to use it. The food in the restraint was ok but not cheap Over all a big disappointment and would not stay there again The girl a teacher the front desk was nice and helpful
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was up on a hill overlooking the French countryside
Stayed 2 nights in Jul 2019

6/10 Okay

Penny

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Pros : Lovely hotel, food really lovely, especially breakfast.lovely room with balcony overlooking the front ( initially put in a room right at the top of the building with a small velux window which was awful. The receptionist was really nice and changed our room without any problem) Bedding was crisp and clean, bed really comfy. Swimming pool was a real godsend (as we were staying during a heatwave) although a little dated Lots of parking spaces Good free WiFi Cons : NO AIR CONDITIONING IN ROOMS and yet it’s air conditioned in all public rooms Had to pay for dinner at table, not able to put it on room bill
Stayed 3 nights in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are dirty with a musty mold smell,rude manager and cigarette smell in lobby. Do not stay here Hotels.com should not let anyone book from there site.
Stayed 1 night in Jun 2019

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay, liked the breakfast, too firm bed..
The breakfast in the morning had a really good fruit salad. It was my favorite of the 3 hotels we stayed at so far this trip in France. It was close to Belleau Wood. The bed was a bit too firm for my liking though so it was hard for me to get a good night's sleep. Everything else was great.
Stayed 1 night in Dec 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chateau Thierry Hotel
Nice hotel. location a bit out-of-the-way and difficult to exit from (no left turn).
Stayed 1 night in Oct 2018

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belleau Wood 100th Anniversary
Amazing views! Visited Chateau Thierry and Belleau Wood. Must see if you stay here.
Stayed 1 night in Jun 2018

4/10 Poor

Mary

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We arrived later in the evening and were told to either walk to the hotel or spend the night in the train station. No taxis available after 10:00pm. We walked 3 miles to the hotel in the dark as we were left stranded with no offer of assistance. The Hotel is listed as English speaking, but is not. Do not be fooled by the Best Western Brand. Stay somewhere else.
Stayed 2 nights in Jun 2018

8/10 Good

Suzi, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, wonderful staff,food and drink
The staff could not have been nicer or more accommodating. The hotel was so quaint, comfortable, and perfect location for history, champagne, etc. We loved the view from the outdoor balcony, the outdoor tables, the meals in the restaurant at the hotel were wonderful. Only wish their had been air conditioning but it was very comfortable even on the hot nights.
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like that breakfast was included in the price. The proximity to the RER station and terminal was also ideal.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, lovely surrounding
Stayed 1 night in Aug 2017