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The Charles Hotel

3.0 star property
Hotel in Chatham with restaurant and bar/lounge

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Photo gallery for The Charles Hotel

Desk, soundproofing, iron/ironing board, free WiFi
Property entrance
Interior
Bar (on property)
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
The current price is €65
includes taxes & fees
6 Apr - 7 Apr

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Triple Room

Desk, soundproofing, iron/ironing board, free WiFi

Deluxe Triple Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Digital channels
  • 28 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Double Room

Desk, soundproofing, iron/ironing board, free WiFi

Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Digital channels
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, 1 Single Bed, Non Smoking

Single Room, 1 Single Bed, Non Smoking

Single Room, 1 Single Bed, Non Smoking

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Digital channels
  • 23 sq m
  • Sleeps 1
  • 1 Single Bed
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About the area

Map
15 New Road, Chatham, England, ME4 4QJ

What's nearby

  • Central Theatre - 5 min walk - 0.5 km
  • Historic Dockyard Chatham - 17 min walk - 1.4 km
  • Rochester Cathedral - 3 min drive - 2.2 km
  • Rochester Castle - 3 min drive - 2.2 km
  • Diggerland - 7 min drive - 5.2 km

Getting around

  • Chatham Station - 3 min walk
  • London (SEN-Southend) - 68 min drive

Restaurants

  • ‪J D Wetherspoon the Thomas Waghorn - ‬3 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Subway - ‬15 min walk
  • ‪Spoon World Buffet - ‬6 min walk
  • ‪Coffee Republic - ‬5 min walk

About this property

The Charles Hotel

Hotel in the historical district
At The Charles Hotel, you can look forward to a terrace, a bar and a restaurant. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self-parking
  • Meeting rooms, free newspapers and concierge services
  • A front desk safe, a banquet hall and luggage storage
Room features
All guestrooms at The Charles Hotel have comforts such as free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 28-inch flat-screen TVs with digital channels
  • Electric kettles, heating and daily housekeeping

Languages

Arabic, English, Hindi, Urdu

Similar properties

Deluxe Queen Room

St George Hotel Rochester - Chatham

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
7.2 out of 10, Good, 489 reviews
The price is €68
includes taxes & fees
6 Apr - 7 Apr
St George Hotel Rochester - Chatham

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 3:00 PM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts

Property is also known as

Charles Hotel Chatham
The Charles Hotel Hotel
The Charles Hotel Chatham
The Charles Hotel Hotel Chatham

Frequently asked questions

Is The Charles Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Charles Hotel?

As of 4 Apr 2025, prices found for a 1-night stay for 2 adults at The Charles Hotel on 6 Apr 2025 start from €65.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Charles Hotel?

Self-parking is free at this property.

What time is check-in at The Charles Hotel?

Check-in start time: 3 PM; check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at The Charles Hotel?

Checkout is at 11:00 AM. Late check-out is available for a fee.

Where is The Charles Hotel located?

Situated in the historical district, this hotel is within a 10-minute walk of Central Theatre and Nucleus Arts. Fort Amherst and Medway Little Theatre are also within 15 minutes. Chatham Station is only a 3-minute walk and Rochester Station is 22 minutes.

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The Charles Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 59 out of 173 reviews
Rating 8 - Good. 56 out of 173 reviews
Rating 6 - Okay. 21 out of 173 reviews
Rating 4 - Poor. 13 out of 173 reviews
Rating 2 - Terrible. 24 out of 173 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

jeffrey

Very nice polite staff and friendly service.
Stayed 2 nights in Feb 2025

10/10 Excellent

Paul

It's in a prime location for transport and you have easy access to local shops restaurants and a lot of history
Stayed 1 night in Jul 2024

10/10 Excellent

Zack

Yh really good
Stayed 1 night in Aug 2024

6/10 Okay

Diane

Disliked: Staff & service, amenities, property conditions & facilities
Beding and towels were clean.Bed comfortable.
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Really Welcoming and Friendly at reception, room clean and comfortable Good location all near the local attractions
Stayed 1 night in Sep 2022

2/10 Terrible

Johnathan

Liked: Staff & service
Disliked: Property conditions & facilities
Was supposed to be a soundproof room but you could hear everything outside of the room including the constant noise of traffic and people talking in the street and outside the room and the shower had only one temperature which was extremely hot and the temperature would not adjust. Other than that the room was clean and the bed was comfortable
Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Poor check in service, rooms had a bad smell and the bathroom was so small it was difficult to move around and get into the shower.
Stayed 1 night in Sep 2024

8/10 Good

Graham

Friendly staff.
Stayed 1 night in Jul 2023

8/10 Good

June

warm and pleasent
this hotel was as good as it gets for the money ,warm and cosy.
Stayed 1 night in Dec 2022

4/10 Poor

Paul

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Not great at all.....
Got the impression that the hotel had just been renovated however there were still elements of the previous state....damp on the walls, dirty and insects crawling around in the bathroom.
Stayed 1 night in Sep 2024

8/10 Good

Matthew

See you next time! 👍
I was visiting family, so just required a base. The hotel was ideal and I spent 3 nights/4 days in the area. I would definitely stay at the hotel again, as I regularly visit my family.
Stayed 3 nights in Aug 2022

4/10 Poor

Rufaro

Liked: Cleanliness, staff & service
The rooms are very spacious and reception and dining area is very nice. We were however made to wait outside for a while before we could get in. In fact another resident eventually opened the door. And there was no apology nor explanation when staff came. The carpets are dirty and the room smelled musty . We slept with the window own to minimise the smell. The breakfast service was good though
Stayed 1 night in Aug 2024

4/10 Poor

Redouan

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing really apart from the tv Internet
Stayed 1 night in May 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a decent size but there was a strange smell in the room, the bathroom was very small and hard to manoeuvre around. There was a lot of mould around the seals in the shower. The bed had a large dent in the mattress and clearly needs replaced. The walls of the room need cleaned, tv remote was filthy. I only stayed because it was a single over night stay otherwise I would have found alternative accommodation.
Stayed 1 night in Sep 2024

2/10 Terrible

Janet

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no towels in the bathroom. Staff knocked on the door before checkout time. On leaving, I pulled back the sheets, and there was blood and urine stains on the matress. Disgusting!!
Stayed 1 night in May 2024

6/10 Okay

Ian

Liked: Room comfort
Servicable but not recommended.
Meh. It was ok I suppose. Was blocked in the narrow car park. The narrow metal spiral steps to get in the building were not good if you have a bag. Inside was clean but minimal. No lift. Narrow steps on the stair cse to the second floor. Bed was hard. Even after we turned on the switch for the hot water and waited, there was no hot water for the shower. No a/c just a fan.
Stayed 1 night in Aug 2024

8/10 Good

David

Excellent short stay at the Charles Hotel Chatham.
The Charles Hotel is very handy for the centre of Chatham. The room and en-suite toilet were very clean. The shower is excellent. The bed was very comfortable. The staff were friendly. It is very near the Station. On the downside the tv had no stations and the road outside is very busy but there is secondary glazing which helped. We didn’t eat there. Overall it was excellent.
Stayed 3 nights in Jun 2022

6/10 Okay

James

Comfortable place to crash for one night, nothing special but you get what you pay for. Only trouble we had was there was no hot water for the entirety of our stay, so we were lucky it was hot outside so a cold shower was refreshing.
Stayed 1 night in Jul 2022

8/10 Good

Sarah

Staff were great from start to finish. They accepted a very last minute booking, and were nothing but friendly. I had an issue with the tv aerial in my room and it was no trouble at all to come and pop a new one in. My room was comfortable, and actually really quite big. The shower was great. Nothing to complain about! If I ever need to come back to Chatham, I’d look to book here first. Would recommend!
Stayed 1 night in Sep 2022

2/10 Terrible

Azhar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rubbish
Rubbish...do not book this hotel.. there was no one on reception to let me check in... left on the end and booked another hotel.. seeking refund... Do not book!!!.
Stayed 1 night in Aug 2023

2/10 Terrible

Liam

Liked: Cleanliness, staff & service, property conditions & facilities
Me, my partner and my 6 month old daughter stayed in the hotel, the shower was blocked and we had to ask multiple times to get it sorted so that we could shower. The shower temperature wouldn't regulate so we ended up having to keep adjusting throughout the shower, when we asked if something could be done we were ignored and they just left the room. The room was very hot and the fan was broken so we couldn't keep cool.
Stayed 2 nights in Jun 2024

4/10 Poor

Simon

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Poor condition and cleanliness and service.
Access to the hotel in normal opening hours difficult, needed to climb back ‘fire stairs’ to enter hotel at midday. Hotel very poor cleanliness. Would not have wanted family to stay there.
Stayed 1 night in Jul 2023

8/10 Good

Lesley Corke

Friendly staff ..compact but comfortable room. Apparent lots of work.been done ... some details still to go, my blind not working properly. Internet access didnt work. Breakfast like a farce..clearly not had 6 cooked breakfast orders before. Not enough cups; tea, and coffee and water not readily available. Milk for cereal seemed to be a problem. Despite this the staff were friendly they just hadnt planned how to serve.
Stayed 1 night in May 2024

4/10 Poor

Stephen

Liked: Staff & service
There was no hot water in the evening or in the morning for a shower, couldn’t find a member of staff to talk to, I was told there would be a full English breakfast available in the morning from 7am, myself and another guess was waiting around from 7.15 and again no member of staff to assist, all round very disappointing
Stayed 1 night in Jul 2023

10/10 Excellent

frances

Quite a night
Very reasonably priced. Very central - near the train station. Staff couldnt do enough for us. The adjoining restaurant was lovely. Very posh and food good- especially as we were in a hurry. Shower/ loo very clean and swish. Single room warm and you could open the windo. THANK GOD! I hate the major chains who rely on aircon only as it never works all might long and it's noisy and you feel so stuffy in the morning. Brakfast was fine. I had no complaints and the staff did their upmost to accommodate my....awkward friends. Veil drawn on them, I'm afraid!
Stayed 1 night in Jan 2024