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Citrus Hotel Cheltenham by Compass Hospitality

3.0 star property
Hotel with a 24-hour front desk, a quick walk to Cheltenham Town Hall

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Citrus Hotel Cheltenham by Compass Hospitality

Standard Twin Room
Front of property
Lobby sitting area
Executive Suite | Living area
Lobby sitting area

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Laundry
The price is €72
includes taxes & fees
17 Dec - 18 Dec

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
Electric kettle
Coffee/tea maker
Pet friendly
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite

Suite

Highlights

Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
Free bottled water
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Private kitchenette

Family Room

Highlights

Separate sitting area
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Separate sitting area
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
Electric kettle
Coffee/tea maker
Daily housekeeping
  • 24 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Accessible Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Accessible Twin Room

Highlights

Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
Electric kettle
Coffee/tea maker
Daily housekeeping
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Accessible Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Accessible Double Room

Highlights

Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
Electric kettle
Coffee/tea maker
Daily housekeeping
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room

Highlights

Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
Electric kettle
Coffee/tea maker
Pet friendly
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

Highlights

Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
Electric kettle
Coffee/tea maker
Daily housekeeping
  • 27 sq m
  • Sleeps 4
  • 4 Single Beds

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About the area

Map
Wellington Street, Cheltenham, England, GL50 1XZ

What's nearby

  • Cheltenham Town Hall - 4 min walk - 0.3 km
  • Everyman Theatre - 7 min walk - 0.6 km
  • Cheltenham General Hospital - 11 min walk - 0.9 km
  • University of Gloucestershire - 17 min walk - 1.5 km
  • Cheltenham Racecourse - 5 min drive - 3.7 km

Getting around

  • Cheltenham Spa Station - 3 min drive
  • Birmingham Airport (BHX) - 73 min drive

Restaurants

  • ‪Moon Under Water - ‬2 min walk
  • ‪Planet Caravan - ‬2 min walk
  • ‪Bar Fever Cheltenham - ‬4 min walk
  • ‪German Doner Kebab - ‬3 min walk
  • ‪Spectre - ‬3 min walk

About this property

Citrus Hotel Cheltenham by Compass Hospitality

Hotel near Cheltenham Town Hall
Located close to Everyman Theatre and Cheltenham General Hospital, Citrus Hotel Cheltenham by Compass Hospitality provides dry cleaning/laundry services and a bar. Guests can connect to free in-room WiFi.
Additional perks include:
  • Continental breakfast (surcharge), self-parking (surcharge) and express check-out
  • A 24-hour front desk, 2 meeting rooms and a front desk safe
  • Laundry services, a lift and luggage storage
  • Guest reviews say great things about the helpful staff and location
Room features
All 59 rooms boast comforts such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Electric kettles, daily housekeeping and desks

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 1 metre
  • Street parking available
  • Parking on site (GBP 10 per day)
  • Extended parking on site (GBP 8 per day)
  • Limited on-site parking

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lobby Bar

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Built in 1960
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 23 December 2024 to 27 December 2024 (dates subject to change).
The property is closed between 22 December and 27 December.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 0 to 6.95 for adults and GBP 0 to 2.95 for children
  • Self-parking fee: GBP 10 per day
  • Extended parking fee: GBP 8 per day
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Big Sleep Cheltenham
Big Sleep Hotel
Big Sleep Hotel Cheltenham
Big Sleep Hotel Cheltenham Compass Hospitality
Citrus Hotel Cheltenham Compass Hospitality
Big Sleep Cheltenham Compass Hospitality
Big Sleep Compass Hospitality
Citrus Cheltenham Compass Hospitality
Citrus Hotel Cheltenham by Compass Hospitality Hotel
Citrus Hotel Cheltenham by Compass Hospitality Cheltenham
Citrus Hotel Cheltenham by Compass Hospitality Hotel Cheltenham

Frequently asked questions

Is Citrus Hotel Cheltenham by Compass Hospitality pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a fee of GBP 20 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Citrus Hotel Cheltenham by Compass Hospitality?

As of 3 Dec 2024, prices found for a 1-night stay for 2 adults at Citrus Hotel Cheltenham by Compass Hospitality on 17 Dec 2024 start from €72.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Citrus Hotel Cheltenham by Compass Hospitality?

Self-parking is available for GBP 10 per day. Extended parking is available for GBP 8 per day. Limited spots are available. There is free parking nearby.

What time is check-in at Citrus Hotel Cheltenham by Compass Hospitality?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Citrus Hotel Cheltenham by Compass Hospitality?

Checkout is at 11 AM.

Where is Citrus Hotel Cheltenham by Compass Hospitality located?

Located in the heart of Cheltenham, this hotel is within a 10-minute walk of Cheltenham Town Hall and Everyman Theatre. Cheltenham General Hospital and Cheltenham Art Gallery and Museum are also within 15 minutes. Cheltenham Spa Station is 27 minutes by foot.

Citrus Hotel Cheltenham by Compass Hospitality Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 249 out of 821 reviews" "
Rating 8 - Good. 320 out of 821 reviews" "
Rating 6 - Okay. 151 out of 821 reviews" "
Rating 4 - Poor. 63 out of 821 reviews" "
Rating 2 - Terrible. 38 out of 821 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Julie, Hayes

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice convenient location. Biggest downside is the noise, rooms seriously need sound proofing. Can hear your neighbours every move, which is the only downside to this property. Rooms are clean, functional and bed comfy.
Stayed 1 night in Nov 2024

6/10 Okay

Rosemary

Disliked: Property conditions & facilities
The room needed a good hoover, very small heater for a large room, very soft mattress, taps in bathroom needed a clean, cup had hair in it
Stayed 1 night in Nov 2024

6/10 Okay

Angela

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness
The hotel location is great for the town centre. The staff are helpful and friendly. The hotel is noisy. The other guests have no regard for people sleeping. They let the fire doors slam and talk loudly in the corridors in the early hours.
Stayed 3 nights in Nov 2024

6/10 Okay

victoria

Travelled with partner
Hotel room was basic and had a banana left in their by previous occupant.Not much parking available and it was a tight squeeze to fit into the underground parking area.
Stayed 2 nights in Aug 2024

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the citrus hotel. It was very convenient situated in the city centre within walking distance of all amenities. Plenty of eating out options around you. Parking at the hotel is limited but around the corner is a 24 hour car car with reasonable pricing.
Stayed 1 night in Oct 2024

10/10 Excellent

Luciano

Liked: Staff & service
I really like my spacious and bright room. It was very comfortable and the staff was very nice and polite. I would go back to this hotel.
Stayed 2 nights in Oct 2024

2/10 Terrible

Merridy

Stayed 1 night in Sep 2024

4/10 Poor

Jenny

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel needs updating there was mould in the bathroom and the room was dirty
Stayed 3 nights in Oct 2024

6/10 Okay

alan

Liked: Cleanliness, staff & service, amenities
The hotel is adequate, but don’t use the on site car parking. It is ridiculously tight. I tried, then used elsewhere, which was only a five minute walk away and cheaper.
Stayed 1 night in Sep 2024

6/10 Okay

Steven

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well situated in the centre of town and very reasonably priced. Staff are friendly and helpful. Rooms are clean and a good size with a desk for work if needed. It can be a little noisy from revellers at night but not a deal breaker. Just be aware that walls are very thin and you can hear noisy neighbours who are having fun at night, it was a bonus that there wasn’t much stamina
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Amy

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Convenient for a short term budget stay
Stayed 3 nights in Sep 2024

10/10 Excellent

Gloria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it is excellent located for a visit to Cheltenham. Nice and clean rooms.
Stayed 1 night in Sep 2024

6/10 Okay

Alistair

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very average. As soon as we arrived we had to move room because it hadn’t been cleaned. The upgrade was ok but still pretty poor. The location of the hotel is very convenient but the building itself and surrounding streets are tired. The staff were lovely and helpful which was the main positive about our stay.
Stayed 1 night in Sep 2024

4/10 Poor

Anthony

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Useful location but a pretty grotty hotel overall
Stayed 1 night in Sep 2024

6/10 Okay

James

Travelled with pets
Liked: Cleanliness, staff & service
Could do with softer pillows an a big bed rather than 2 singles pushed together as kept seperatin apart from that it was great
Stayed 4 nights in Sep 2024

10/10 Excellent

paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Gary

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place within 5 mins walking distance of the town centre. It’s not the Ritz, but you get what you pay for and the room we had was very clean. The rooms are a little tired with parts of the carpets heavily worn. The parking area is very small and could be an issue if you have a larger vehicle.
Stayed 1 night in Aug 2024

10/10 Excellent

JOHN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 way lighting only working by the door. No anti-slip mat in the bath liked:- provision of soaps/shampoo. quietness.
Stayed 3 nights in Aug 2024

8/10 Good

Kris

Stayed 1 night in Aug 2024

10/10 Excellent

Geneviève

Liked: Amenities
Stayed 4 nights in Jul 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, room comfort
Central & comfortable room
Hotel is a little dated & worn but very central. Rooms are clean & comfortable. Hotel is very central & would stay again.
Stayed 3 nights in Mar 2024

8/10 Good

Christine

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Great option for a quick stay in the city. Rooms and beds were very big. There was a kettle, iron and ironing board in the room. Very close to loads of restaurants and bars, and very convenient to walk to Cheltenham city bits.
Stayed 2 nights in Jul 2024

6/10 Okay

Margaret, Bishops Cleeve

Stayed 3 nights in Jul 2024