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Malmaison Cheltenham

4.0 star property
Unwind at this charming getaway where you can savor delicious meals at the restaurant or unwind with drinks from your room.

Choose dates to view prices

Photo gallery for Malmaison Cheltenham

Breakfast, lunch, dinner served; British cuisine
Front of property
Junior Suite
Bar (on property)
Club Deluxe Room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Parking available
  • Pet-friendly
The current price is €93
includes taxes & fees
16 Mar - 17 Mar

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Club Deluxe Room

Club Deluxe Room

Club Deluxe Room

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Egyptian cotton bed sheets
Bathrobes
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Cosy Double

Cosy Double

Cosy Double

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Egyptian cotton bed sheets
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Egyptian cotton bed sheets
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room

Club Room

Club Room

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Egyptian cotton bed sheets
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Egyptian cotton bed sheets
Separate bedroom
Hairdryer
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite

Signature Suite | Living area

Signature Suite

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Egyptian cotton bed sheets
Separate bedroom
Hairdryer
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe Twin

Club Deluxe Twin

Club Deluxe Twin

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Egyptian cotton bed sheets
Hairdryer
Private bathroom
  • Sleeps 3
  • 2 Single Beds

Similar properties

Bar (on property)

Hotel du Vin & Bistro Cheltenham

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, (745)
The price is €102
includes taxes & fees
30 Mar - 31 Mar
Hotel du Vin & Bistro Cheltenham
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About the area

Map
Bayshill Road, Cheltenham, England, GL50 3AS

What's nearby

  • Cheltenham Town Hall - 7 min walk
  • The Promenade - 9 min walk
  • University of Gloucestershire - 12 min walk
  • Cheltenham General Hospital - 12 min walk
  • Cheltenham Racecourse - 4 min drive

Getting around

  • Cheltenham Spa Station - 18 min walk

Restaurants

  • ‪Imperial Gardens - ‬6 min walk
  • ‪Côte - ‬3 min walk
  • ‪No. 131 - ‬4 min walk
  • ‪The Ivy Montpellier Brasserie Cheltenham - ‬3 min walk
  • ‪Munchies - ‬4 min walk

About this property

Malmaison Cheltenham

Upscale eco-certified hotel near Cheltenham Racecourse
You can look forward to a terrace, a hair salon and a library at Malmaison Cheltenham. The on-site restaurant offers breakfast, lunch and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Full breakfast (surcharge), self-parking (surcharge) and smoke-free property
  • Luggage storage, a banquet hall and a 24-hour front desk
  • A lift, wedding services and meeting rooms
  • Guest reviews give top marks for the helpful staff and location
Room features
All 61 rooms feature comforts such as 24-hour room service, in addition to perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness, overall comfort rooms at the property.
More conveniences in all rooms include:
  • Egyptian cotton sheets and free cots/infant beds
  • Baths or showers, free toiletries and hairdryers
  • Flat-screen TVs with satellite channels
  • Wardrobes/cupboards, electric kettles and heating

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per night)
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee 7 AM to 10 AM on weekdays and 8 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Library

Family friendly

  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 30.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 23 for adults and from GBP 12 for children
  • Self-parking fee: GBP 10.00 per night
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector

Property is also known as

Malmaison Cheltenham Hotel
Malmaison Cheltenham Hotel
Malmaison Cheltenham Cheltenham
Malmaison Cheltenham Hotel Cheltenham

Frequently asked questions

Is Malmaison Cheltenham pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a fee of GBP 25 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Malmaison Cheltenham?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at Malmaison Cheltenham on 16 Mar 2025 start from €93.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Malmaison Cheltenham?

Self-parking is available for GBP 10.00 per night. Limited spots are available.

What time is check-in at Malmaison Cheltenham?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Malmaison Cheltenham?

Checkout is at 11:00 AM.

Where is Malmaison Cheltenham located?

Situated in Cheltenham, this eco-certified hotel is 0.2 mi (0.4 km) from Imperial Gardens and 1.9 mi (3 km) from Cheltenham Racecourse. Statue of Edward Wilson and Cheltenham Town Hall are also within 10 minutes. Cheltenham Spa Station is 18 minutes by foot.

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Malmaison Cheltenham Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 431 out of 879 reviews
Rating 8 - Good. 282 out of 879 reviews
Rating 6 - Okay. 90 out of 879 reviews
Rating 4 - Poor. 58 out of 879 reviews
Rating 2 - Terrible. 18 out of 879 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

samantha

Really warm welcome from staff and when the big bath in our suite had an issue with water temperature, they switched us to an alternative room immediately. Thoroughly enjoyed our stay and will return.
Stayed 3 nights in Jan 2025

10/10 Excellent

Andrew

Comfortable and clean facilities with good support staff. Very convenient location for Cheltenham shops and facilities. Lift was not very reassuring but otherwise perfect.
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Luxury feel but staff very friendly and welcoming . Excellent location
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Lovely accommodation, friendly helpful staff, excellent breakfast
Stayed 1 night in Aug 2024

10/10 Excellent

gordon

Nice night in Cheltenham
Stayed 1 night in Nov 2024

6/10 Okay

Helen

Stay was average - staff were all helpful but room was a little tired and didn’t feel the cleanest. Parking was available for a fee and unfortunately no spaces in the main car park so had to park on the street nearby. Area is close to main amenities.
Stayed 1 night in Dec 2024

8/10 Good

Richard

Good location, nice room and friendly staff.
Stayed 1 night in Aug 2024

8/10 Good

Chris

Mould in the bathrooms and a reception that is not often manned.
Stayed 1 night in Dec 2024

10/10 Excellent

Matthieu

Very nice stay
Stayed 6 nights in Jun 2024

8/10 Good

Lisa

Great location to main areas.
Stayed 2 nights in Aug 2024

10/10 Excellent

Stephen

Great hotel, nice location, very friendly and helpful staff.
Stayed 2 nights in Jun 2024

8/10 Good

Donna

2 night city break
2 night stay bed & breakfast. Room was spacious but a little dated. Breakfast was good. Great location as quiet but could do with a bit of TLC. Staff were friendly.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Hotel was great and staff was friendly.
Stayed 2 nights in Jun 2024

10/10 Excellent

Darrell

Great location and lovely hotel. Superb breakfast with a quiet and comfortable nights sleep as well.
Stayed 1 night in Jun 2024

8/10 Good

Jenna

Period property in a great location
Stayed 1 night in Jul 2024

10/10 Excellent

Darrell

Lovely hotel in Cheltenham with great access to shops, restaurants and bars. Good options for parking in the hotel with some on street options as well. Smaller boutique hotel with a lovely feel. Great restaurant and breakfast options. I will certainly be staying again.
Stayed 1 night in Aug 2024

2/10 Terrible

Martin

Liked: Staff & service, property conditions & facilities
Staff not overly attentive
Stayed 1 night in Dec 2024

10/10 Excellent

Christian

Classy
Stayed 1 night in Oct 2024

8/10 Good

Richard

Staff were very good, polite, friendly and helpful, able to change a bedroom at short notice to help my mother with better accessibility
Stayed 2 nights in Sep 2024

10/10 Excellent

Susana

I had a really great stay, the room was spacious, the facilities great, lovely outdoor spaces to sit and relax and really good service.
Stayed 1 night in Jun 2024

10/10 Excellent

Frank

Excellent stay
Stayed 2 nights in Mar 2024

6/10 Okay

Martin

Not up to the standards I expect
Stayed 1 night in Nov 2024

8/10 Good

joanna

room and facilities ,staff were really helpful,location perfect,quiet. The lighting was poor both in breakfast room and my bedroom (function more important than mood!). Cooked breakfasts good but continental means cheese,cold meats and a variety of breads not packets of cereals and toasts. Will stay again though-thank you.
Stayed 3 nights in Oct 2024

8/10 Good

Mark

Lovely hotel, well worth the visit.
Hotel was lovey, staff were friendly and the area was perfect to venture into town for shopping and restaurants.
Stayed 1 night in Feb 2024

10/10 Excellent

Zoe

Lovely place to stay.
Stayed 1 night in Nov 2023