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Grosvenor Pulford Hotel & Spa

4.0 star property
Hotel in Chester with 2 restaurants and full-service spa

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Photo gallery for Grosvenor Pulford Hotel & Spa

2 restaurants, breakfast, lunch, dinner served; British cuisine
Reception
2 restaurants, breakfast, lunch, dinner served; British cuisine
Indoor pool
Superior Double Room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Hot tub
  • Bar
  • Gym
  • Pet-friendly

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Designer toiletries
Private bathroom
Hairdryer
Bathrobes
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Executive Double Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Designer toiletries
Private bathroom
Hairdryer
Bathrobes
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Designer toiletries
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Deluxe Quadruple Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Designer toiletries
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 1 Single Sofa Bed

View all photos for Deluxe Double Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Deluxe Double Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Designer toiletries
Private bathroom
Hairdryer
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Quadruple Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Deluxe Quadruple Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Designer toiletries
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 4
  • 1 Double Bed and 2 Single Sofa Beds

View all photos for Deluxe Double Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Deluxe Double Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Designer toiletries
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Family Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Designer toiletries
Private bathroom
Hairdryer
Bathrobes
  • 36 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Executive Double Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Executive Double Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Designer toiletries
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Designer toiletries
Private bathroom
Hairdryer
Bathrobes
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double or Twin Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Executive Double or Twin Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Designer toiletries
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 2
  • 2 Single Beds and 1 Double Bed

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About the area

Map
Wrexham Road, Pulford, Chester, England, CH4 9DG

What's nearby

  • River Dee - 7 min drive
  • Chester Racecourse - 8 min drive
  • Chester Cathedral - 9 min drive
  • Chester City Walls - 10 min drive
  • Chester Zoo - 12 min drive

Getting around

  • Cefn-y-bedd Station - 9 min drive
  • Liverpool (LPL-John Lennon) - 35 min drive

Restaurants

  • ‪Crown - ‬6 min drive
  • ‪Nando's - ‬7 min drive
  • ‪Donut Theatre - ‬8 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪The Golden Lion - ‬2 min drive

About this property

Grosvenor Pulford Hotel & Spa

Upscale hotel near Chester Racecourse
Consider a stay at Grosvenor Pulford Hotel & Spa and take advantage of a coffee shop/cafe, a garden and dry cleaning/laundry services. Indulge in a body treatment, aromatherapy and a massage at Spa By Kasia, the on-site spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and British cuisine. Fitness classes and Pilates classes are offered at the gym; Grosvenor Pulford Hotel & Spa also has a fireplace in reception, a bar and a business centre. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with a steam room and a sauna.
Other perks include:
  • An indoor pool
  • Free self-parking
  • Full breakfast (surcharge), an electric car charging station and smoke-free property
  • A 24-hour front desk, a banquet hall and outdoor furniture
  • Guest reviews say great things about the helpful staff
Room features
All 73 rooms feature comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Bathrooms with designer toiletries and baths or showers
  • LCD TVs with digital channels
  • Electric kettles, heating and daily housekeeping

Languages

English, French, Italian, Polish, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: GBP 20 for adults and GBP 10 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Nelsons Bar
  • Palm Court Restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Pilates classes
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10.0 per night.
Cots (infant beds) are available for GBP 10.00 per night

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 20.00 for adults and from GBP 10.00 for children
  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 10.00 per night
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Grosvenor Hotel Pulford
Grosvenor Pulford
Grosvenor Pulford Chester
Grosvenor Pulford Hotel
Grosvenor Pulford Hotel Chester
Hotel Grosvenor Pulford
Pulford
Pulford Grosvenor
Pulford Grosvenor Hotel
Pulford Hotel
Grosvenor Pulford Hotel And Spa
Grosvenor Pulford & Chester
Grosvenor Pulford Hotel & Spa Hotel
Grosvenor Pulford Hotel & Spa Chester
Grosvenor Pulford Hotel & Spa Hotel Chester

Frequently asked questions

Does Grosvenor Pulford Hotel & Spa have a pool?

Yes, this property has an indoor pool.

Is Grosvenor Pulford Hotel & Spa pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 25 per pet, per stay. Service animals are exempt from fees.

How much is parking at Grosvenor Pulford Hotel & Spa?

Self-parking is free at this property.

What time is check-in at Grosvenor Pulford Hotel & Spa?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Grosvenor Pulford Hotel & Spa?

Checkout is at 11:00 AM.

Where is Grosvenor Pulford Hotel & Spa located?

Situated in a rural location, this spa hotel is 2.8 mi (4.6 km) from Pontcysyllte Aquaduct and within 6 miles (10 km) of Eaton Estate and River Dee. Westminster Park Municipal Golf Course and St Mary's Church - Handbridge are also within 6 miles (10 km).

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Grosvenor Pulford Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 638 out of 1003 reviews
Rating 8 - Good. 227 out of 1003 reviews
Rating 6 - Okay. 69 out of 1003 reviews
Rating 4 - Poor. 40 out of 1003 reviews
Rating 2 - Terrible. 29 out of 1003 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Claire

Lovely weekend stay, great facilities, food and lovely staff
Stayed 1 night in Feb 2025

10/10 Excellent

Victoria

The staff were all fantastic and the food was amazing
Stayed 1 night in Feb 2025

10/10 Excellent

James

Lovely hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

A beautiful hotel all round inside and outside areas are excellent
Stayed 1 night in Jan 2025

10/10 Excellent

Paul whittaker

love this hotel it’s beautiful clean and amazing food
Stayed 1 night in Jan 2025

10/10 Excellent

Diane

Excellent soa facilities and staff and environment
Stayed 4 nights in Feb 2025

10/10 Excellent

Shelagh

Only stayed 1 night for a family birthday enjoyed all aspects of stay
Stayed 1 night in Jan 2025

10/10 Excellent

Liam

Nice place quite nice garden area to walk pool area was really nice to
Stayed 1 night in Jan 2025

10/10 Excellent

Christopher

Just had a wonderful couple of nights of relaxation, spa treatment and food!
Stayed 2 nights in Jan 2025

10/10 Excellent

Phoebe

We had a great stay, staff were lovely and the room (with the lit bathtub) was just incredible! Can’t wait to visit again!!
Stayed 1 night in Dec 2024

10/10 Excellent

Colin

We had a lovely weekend and our two dogs were made very welcome. The food was great and staff so friendly. We will come back again in the future.
Stayed 2 nights in Jan 2025

10/10 Excellent

Amanda

Beautiful immaculate hotel with impeccable service. Lovely contemporary decor and excellent entertainment in the stunning Palm court restaurant. We love the place and always return when we visit Chester. No complaints at all!
Stayed 1 night in Jan 2025

8/10 Good

Darren

Outstanding hotel in a beautiful and quaint hamlet. The food here is excellent; the Nelson is a great pub that always has great atmosphere, warm and brilliant food. The Palm Court is also unique setting with great atmosphere. The gym has modern equipment, enough to get the job done. The rooms are always immaculate and comfy. The hallways can be a little noisy when people passing through but never stopped me having a good overall experience. Easily the best hotel and experience in the area by far.
Stayed 1 night in Feb 2025

10/10 Excellent

Jennie

Fantastic spa break, hotel was spotlessly clean. Sophie and Ella in the restaurant were attentive and went out their way to make our evening memorable. Could not fault our stay, will definately be back !
Stayed 1 night in Dec 2024

10/10 Excellent

Kelly

We stayed here as a family of 5 & the room was perfect for us. It’s very difficult to find hotels that can cater to a family of 5. The facilities were great & lots of added extras in the room. The restaurants are lovely & had a good selection of drinks & meal options. They are also beautifully decorated with added class. We only used the swimming pool once, as was a little small considering the size of the hotel. However, there are also lots of spa options if you fancy a treat. Overall we would stay again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Dean

Quick early checkin. Spacious comfy room (superior) and great food at breakfast and dinner
Stayed 1 night in Dec 2024

10/10 Excellent

Christine

Beautiful hotel. Celebrated with 17 guests for my 70th birthday with 10 staying overnight. Everything was wonderful. The staff were very professional, friendly, helpful and the hotel and room and restaurant were perfect for the occasion
Stayed 1 night in Jan 2025

10/10 Excellent

Dean

excellent 👍
Stayed 1 night in Jan 2025

10/10 Excellent

Cath

Beautiful hotel. Very friendly, helpful staff. Gorgeous decor. Upgraded to deluxe family room which included beautiful bath bombs, toiletries, robes, snacks. Amazing bath and shower and fabulous queen size bed which was so comfy. Spotless spa and the food in the restaurant was delicious. Would definitely return ❤️
Stayed 1 night in Jan 2025

10/10 Excellent

Gail

From checking in to leaving,...can not fault our stay.fabulous room with all that you wanted in...quiet an peacfull...room.Choice of dinning options brilliant ...food was first class.palm court meal was one of the best we have had.All staff verry atentiv,most helpfull withh any quire .would not hesitae to go back to this hotel
Stayed 2 nights in Jan 2025

10/10 Excellent

John

Lovely botel
Lovely hotel, room was great
Stayed 1 night in Nov 2024

10/10 Excellent

Ian

Great stay meeting friends
We had a great time, rooms was nice and comfy, the food at both dinner an breakfast was very good with lots of choice
Stayed 1 night in Nov 2024

10/10 Excellent

Emma

Anniversary stay
Hotel is stunning! Beautifully decorated, bed was very comfy, friendly service and went above and beyond for our anniversary. Thank you so much, will definitely be coming back
Stayed 1 night in Nov 2024

10/10 Excellent

Melissa

Could not fault any area of the hotel. It was my husbands birthday and we recieved a free room upgrade, along with some welcome mini cakes and a Happy Birthday card. We enjoyed lunch in Nelsons bar and had an excellent dinner in the Palm Court restaurant. Staff were very helpful and polite. We definitely will be back
Stayed 1 night in Dec 2024

10/10 Excellent

Ian

Pretty building and lovely interiors, staff welcoming, interested in what they are doing and G
Stayed 1 night in Nov 2024