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Grosvenor Pulford Hotel & Spa

4.0 star property
Hotel in Chester with 2 restaurants and full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grosvenor Pulford Hotel & Spa

2 restaurants, breakfast, lunch, dinner served; British cuisine
Reception
2 restaurants, breakfast, lunch, dinner served; British cuisine
Superior Double Room
Indoor pool

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot tub
  • Bar
The price is €103
includes taxes & fees
5 Jan - 6 Jan 2025

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
Designer toiletries
Hairdryer
Private bathroom
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Executive Double Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
Designer toiletries
Hairdryer
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
Designer toiletries
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Deluxe Quadruple Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
Designer toiletries
Hairdryer
Private bathroom
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 1 Single Sofa Bed

View all photos for Deluxe Double Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Deluxe Double Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
Designer toiletries
Hairdryer
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Quadruple Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Deluxe Quadruple Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
Designer toiletries
Hairdryer
Private bathroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Sofa Beds

View all photos for Deluxe Double Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Deluxe Double Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
Designer toiletries
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Family Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
Designer toiletries
Hairdryer
Private bathroom
  • 36 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Executive Double Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Executive Double Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
Designer toiletries
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
Designer toiletries
Hairdryer
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double or Twin Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Executive Double or Twin Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
Designer toiletries
Hairdryer
Private bathroom
  • Sleeps 2
  • 2 Single Beds and 1 Double Bed

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8.2 out of 10, Very good, (362)
The price is €246
includes taxes & fees
28 Dec - 29 Dec
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About the area

Map
Wrexham Road, Pulford, Chester, England, CH4 9DG

What's nearby

  • Chester Racecourse - 8 min drive
  • Chester Cathedral - 9 min drive
  • Chester City Walls - 10 min drive
  • University of Chester - 10 min drive
  • Chester Zoo - 12 min drive

Getting around

  • Cefn-y-bedd Station - 9 min drive
  • Liverpool (LPL-John Lennon) - 35 min drive

Restaurants

  • ‪Crown - ‬6 min drive
  • ‪Nando's - ‬7 min drive
  • ‪Donut Theatre - ‬8 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪The Golden Lion - ‬2 min drive

About this property

Grosvenor Pulford Hotel & Spa

Upscale hotel near Chester City Walls
Consider a stay at Grosvenor Pulford Hotel & Spa and take advantage of a coffee shop/cafe, a garden and dry cleaning/laundry services. Indulge in a body treatment, a massage and a manicure/pedicure at Spa By Kasia, the on-site spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and British cuisine. Pilates classes and fitness classes are offered at the gym; Grosvenor Pulford Hotel & Spa also has a fireplace in reception, a bar and a business centre. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with a steam room and a sauna.
Other perks include:
  • An indoor pool
  • Free self-parking
  • Full breakfast (surcharge), an electric car charging station and wedding services
  • A banquet hall, luggage storage and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All 73 rooms feature comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Bathrooms with designer toiletries and baths or showers
  • LCD TVs with digital channels
  • Electric kettles, heating and daily housekeeping

Languages

English, French, Italian, Polish, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: GBP 20 for adults and GBP 10 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Nelsons Bar
  • Palm Court Restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Pilates classes
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10.0 per night.
Cots (infant beds) are available for GBP 10.00 per night

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 20.00 for adults and from GBP 10.00 for children
  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 10.00 per night
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Grosvenor Hotel Pulford
Grosvenor Pulford
Grosvenor Pulford Chester
Grosvenor Pulford Hotel
Grosvenor Pulford Hotel Chester
Hotel Grosvenor Pulford
Pulford
Pulford Grosvenor
Pulford Grosvenor Hotel
Pulford Hotel
Grosvenor Pulford Hotel And Spa
Grosvenor Pulford & Chester
Grosvenor Pulford Hotel & Spa Hotel
Grosvenor Pulford Hotel & Spa Chester
Grosvenor Pulford Hotel & Spa Hotel Chester

Frequently asked questions

Does Grosvenor Pulford Hotel & Spa have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Grosvenor Pulford Hotel & Spa?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Grosvenor Pulford Hotel & Spa on 5 Jan 2025 start from €103.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grosvenor Pulford Hotel & Spa pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 25 per pet, per stay. Service animals are exempt from fees.

How much is parking at Grosvenor Pulford Hotel & Spa?

Self-parking is free at this property.

What time is check-in at Grosvenor Pulford Hotel & Spa?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Grosvenor Pulford Hotel & Spa?

Checkout is at 11:00 AM.

Where is Grosvenor Pulford Hotel & Spa located?

Situated in a rural location, this spa hotel is 2.8 mi (4.6 km) from Pontcysyllte Aquaduct and 2.9 mi (4.6 km) from Eaton Park. Outpost Paintball and Eaton Estate are also within 6 miles (10 km).

Grosvenor Pulford Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 627 out of 1002 reviews" "
Rating 8 - Good. 231 out of 1002 reviews" "
Rating 6 - Okay. 73 out of 1002 reviews" "
Rating 4 - Poor. 43 out of 1002 reviews" "
Rating 2 - Terrible. 28 out of 1002 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Peter

Liked: Cleanliness
No
Stayed 1 night in Dec 2024

6/10 Okay

Anest

Stayed 2 nights in Nov 2024

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel was perfect, beautiful decor, spotlessly clean, beautiful surroundings, nothing to find fault at at all apart from on the night we stayed the heating in our room was not working, the room was cold. We notified reception and a member of staff came up to our room, she looked at the temperature gauge and agreed it wasnt working We where told the maintenance team finished at 7 p.m. so there was nothing that could be done aoart from offering us blankets and a heater. We where unable to use the heater as i have asthma and heaters,make me cough. We where just surprised that an alternative room wasnt offered or a part refund wasnt taken off our bill at check out.
Stayed 1 night in Nov 2024

10/10 Excellent

Adam

Stayed 2 nights in Nov 2024

10/10 Excellent

Bertha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a birthday party lunch and stayed over at the hotel with family for a few days. Everything was just perfect - the food, the staff, the atmosphere etc. Seb the general manager was extremely helpful & friendly and went all out to make it a special occasion for us. Sophie the assistant restaurant manager and all the staff were fantastic. Would definitely highly recommend & look forward to our next visit. Thank you once again
Stayed 2 nights in Nov 2024

10/10 Excellent

Adam

Stayed 1 night in Nov 2024

10/10 Excellent

Suzanne

Stayed 2 nights in Oct 2024

8/10 Good

Maria

We loved the Palm Court and our Superior room. The pool and changing rooms need updating and making more space to put more loungers as there is nowhere to go after you have used the pool and sauna. The jacuzzi is too small for the size of the hotel and its clientele.
Stayed 1 night in Nov 2024

10/10 Excellent

ashley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Patricia, Trinidad

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Not what I expected. Wrong room on arrival. Late wake up call. Lifts outrageously placed and organised. Hair dryer in drawer unusable unless on the floor level. Coffee tray on bottom shelf of unit had to stoop to ankle level to raise onto room unit. Kettle coudnt fit under tap neither could the cups. Only mirror was on a dresser pushed into a corner by the wall. Had to step out of or back into lift to allow staff bringing food across your path from 3 feet away in kitchen. Really. No lift or exit signs for lift, that are in kitchen area. Holds only 3 without bags! All show no comfort. Paid for 3 nights left on the early morning after 2 nd night. Coudnt do another night. TV rediculious. Not a handle or bar to hold onto in shower. 3 disabled parking spaces for whole hotel. One wet room. Really. Never stay again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ian

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty building and lovely interiors, staff welcoming, interested in what they are doing and G
Stayed 1 night in Nov 2024

10/10 Excellent

Joshila

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and spa, we initially had a small room downstairs which was quite noisy but we asked for a room upstairs and was pleased they could accomodate. Again quite a small room but we were pleased and booked at a discounted price so well worth the price we paid.
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Sally

Stayed 1 night in Sep 2024

10/10 Excellent

SATINDER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in a room overlooking the parking and party venue. It was very noisy we could hear people talking and cars until late. Room size was great. The bed was somewhat firm (not our favorite). Great snacks and toiletries. Really cool tub in our room. The major issue we had was with the shower. It didn't have a curtain and the water went out all over the floor which made it slippery. The shower dials were not labeled so it was a puzzle to figure out which of the 5 knobs worked what (2 of which sprayed water straight out onto the floor).
Stayed 3 nights in Sep 2024

8/10 Good

Dewi Parry

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was noisy during the night on the corridors, when we arrived at our room and moved the chair there was debris underneath, but otherwise Great ,the staff was excellent
Stayed 2 nights in Sep 2024

10/10 Excellent

Lorna

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and the staff were friendly and helpful
Stayed 1 night in Sep 2024

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Mary

Stayed 1 night in Jun 2024

10/10 Excellent

Mrs Suzanne

Travelled with family
Stayed 2 nights in Aug 2024

8/10 Good

KJ

Travelled with family
Liked: Cleanliness, staff & service
Our room, despite it being a deluxe one, was inadequate in a number of ways. It was a large room with a small window at one end letting in very limited natural light. Moreover, it was impossible to open the window more than a few centimetres so the room was very stuffy and claustrophobic. The bathroom was very badly designed. It had an open shower so everything got wet including the toilet, the minute you stepped under the shower. There was no brush to push the water back into the shower so we had to use towels to soak it up. There was no soap dish to put shampoo or soap so everything was on the floor, which was difficult for my 80 year old mother. And there were no handles to hold in the shower or bath so it was dangerous. The WC and sink were so low it was uncomfortable to use them, again, for an elderly lady, it was complicated. There were no shelves so bottles and tubes ended up around the bath, which made no sense. The ventilation didn't work in the bathroom so it got very stuffy and given that there was no window and the one in the bedroom was woefully inadequate, it was unpleasant. It needn't have been so uncomfortable but the way the room and bathroom are designed does not lend itself to the room qualifying as luxury.
Stayed 3 nights in Aug 2024