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Hotel Indigo Chester, an IHG Hotel

4.0 star property
Eco-certified hotel with 24-hour front desk and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Indigo Chester, an IHG Hotel

Exterior
Exterior
Point of interest
Point of interest
Exterior

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Laundry
The price is €116
includes taxes & fees
5 Jan - 6 Jan 2025

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Premium bedding
Hairdryer
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Premium bedding
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Premium bedding
Hairdryer
Eco-friendly toiletries
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Premium bedding
Hairdryer
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Premium bedding
Hairdryer
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony (Premium)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Balcony (Premium)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Premium bedding
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium bedding, in-room safe, desk, laptop workspace

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Premium bedding
Hairdryer
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Premium bedding
Hairdryer
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Premium bedding
Hairdryer
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 2
  • 1 Single Bed

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About the area

Map
Grosvenor Park Road, Chester, England, CH1 1QQ

What's nearby

  • Chester Cathedral - 9 min walk
  • Chester City Walls - 14 min walk
  • Chester Racecourse - 16 min walk
  • University of Chester - 2 min drive
  • Chester Zoo - 6 min drive

Getting around

  • Chester Station - 8 min walk
  • Chester (CEG-Hawarden) - 25 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪The Square Bottle (Wetherspoon) - ‬3 min walk
  • ‪Brewhouse & Kitchen - ‬4 min walk
  • ‪The Old Harkers Arms - ‬4 min walk
  • ‪The Old Queens Head - ‬4 min walk

About this property

Hotel Indigo Chester, an IHG Hotel

Upscale eco-certified hotel near Chester City Walls
Dry cleaning/laundry services, a bar and a business centre are just a few of the amenities provided at Hotel Indigo Chester, an IHG Hotel. The on-site restaurant, Hotel Indigo Restaurant, offers breakfast, lunch, dinner and light fare. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Cooked-to-order breakfast (surcharge), express check-out and concierge services
  • Smoke-free property, 1 meeting room and a 24-hour front desk
  • Tour/ticket information, free newspapers and a front desk safe
  • Guest reviews say great things the helpful staff, first-rate property condition and location
Room features
All 75 rooms feature comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Rainfall showers, eco-friendly toiletries and hairdryers
  • Free tea bags/instant coffee, electric kettles and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 12 per day); discounts available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Hotel Indigo Restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately GBP 15.00 per person
  • Nearby parking fee: GBP 12 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Indigo Chester
Hotel Hotel Indigo Chester Chester
Chester Hotel Indigo Chester Hotel
Hotel Hotel Indigo Chester
Hotel Indigo Chester Chester
Hotel Indigo
Indigo

Frequently asked questions

Is Hotel Indigo Chester, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Indigo Chester, an IHG Hotel?

As of 11 Dec 2024, prices found for a 1-night stay for 2 adults at Hotel Indigo Chester, an IHG Hotel on 5 Jan 2025 start from €116.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Indigo Chester, an IHG Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Indigo Chester, an IHG Hotel?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Indigo Chester, an IHG Hotel located?

Situated in Chester, this eco-certified hotel is within a 15-minute walk of Grosvenor Park and Chester City Walls. St John the Baptist Church and Roman Amphitheatre are also within 10 minutes. Chester Station is 8 minutes by foot.

Hotel Indigo Chester, an IHG Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 795 out of 1001 reviews" "
Rating 8 - Good. 155 out of 1001 reviews" "
Rating 6 - Okay. 32 out of 1001 reviews" "
Rating 4 - Poor. 11 out of 1001 reviews" "
Rating 2 - Terrible. 8 out of 1001 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean hotel, convenient for the many shops and restaurants. Staff all very friendly and helpful.
Stayed 3 nights in Dec 2024

4/10 Poor

Paula

Disliked: Staff & service, property conditions & facilities
Bed uncomfortable. Unable to open windows: stuffy. Abrupt dining room staff. Master switch in room unmarked so constantly having to flick switches or bumble in dark. Dislike smell of fried food so unable to eat £16 breakfast as kitchen on view. On day one room not serviced till 4pm.
Stayed 2 nights in Dec 2024

10/10 Excellent

Alastair

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Lindsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A comfortable base to explore Chester.
Stayed 2 nights in Nov 2024

10/10 Excellent

Nina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel and really can’t fault it. Staff very helpful and friendly. Room very clean and comfortable and a variety of soft/hot drinks and snacks available at no extra cost. We didn’t have breakfast there so can’t comment on that. Ate in the restaurant one night and had a great meal - again staff very attentive and friendly. Close to the centre, shops and river. Only word of warning would be do not park at their recommended car park in Pepper Street, it’s a dreadful car park with tiny spaces and barely enough room to drive past the parked cars. We didn’t want to risk leaving our car there and it being damaged so we parked at Little Roodee car park about 15 minutes walk away which was really good. I told the reception staff that the hotel should not be recommending the car park as it’s so bad.
Stayed 2 nights in Nov 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Staff were excellent and attentive.
Stayed 2 nights in Nov 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Tanya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely comfortable hotel with very friendly staff. Food was excellent - breakfast had everything f you would want and the evening meal was delicious! The bed was very comfortable and the extra snacks/drinks in the minibar (complimentary) were appreciated.
Stayed 2 nights in Nov 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Mrs Susan G

Liked: Cleanliness, staff & service, property conditions & facilities
Excellant all round!
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay. Lovely hotel. Quiet, modern rooms. Would book again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely clean hotel. Brilliant room. Safe storage for bags if one arrives early.
Stayed 1 night in Aug 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

James

Travelled with partner
Lovely hotel, friendly staff and in a very good location
Stayed 2 nights in Sep 2024

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2024

10/10 Excellent

Alison

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
there is no parking on site - you need to drive 5 minutes to parking garage but hotel picks up cost - so hotel only has one large access space for a large bus to pull in to entrance that you use to unload your luggage. It was raining when we arrived and staff helped us bring it in and even to our room. Lent us another umbrella to use to walk back to hotel from parking garage. but all hotels seem to not have parking in Chester as old city.
Stayed 2 nights in Sep 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Donna

Stayed 1 night in Aug 2024

10/10 Excellent

Zafar

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely loved the decor, service and staff werre great. Very professional and within walking distance of the town. Parking is not available but there are opions nearby but other than that, the hotel is close to perfect !
Stayed 1 night in Aug 2024

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
Good location for visiting Chester. The hotel was nice, clean and well-appointed. Just be aware there is no hotel parking and parking in Chester is generally a nightmare! The hotel recommended a city centre car park with a good discount but it’s a fair walk from the hotel and has tiny spaces, tight corners and needs knocking down But overall, I’d go again. Could fault the staff who were very helpful and attentive
Stayed 1 night in Aug 2024

8/10 Good

Michael

Stayed 2 nights in Aug 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic from start to finish!! Room upgrade was a lovely surprise!! Breakfast was fabulous and the staff are second to none!! We will be back asap 👍
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Stayed 1 night in Aug 2024