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Mercure Chester Abbots Well Hotel

4.0 star property
Eco-certified hotel with full-service spa and fitness centre

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mercure Chester Abbots Well Hotel

Indoor pool, pool loungers
Reception
Garden
Indoor wedding
Superior Suite, 1 Double Bed

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
The price is €66
includes taxes & fees
5 Jan - 6 Jan 2025

Room options

Available filters for rooms
Showing 7 of 7 rooms

Family Room, Multiple Beds (2 Adults and 2 Children)

Highlights

Heating
Free cots/infant beds
LED TV
Portable fan
Hairdryer
Eco-friendly toiletries
Private bathroom
Electric kettle
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Classic Room, 2 Single Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Classic Room, 2 Single Beds

Highlights

Separate sitting area
Heating
Free cots/infant beds
LED TV
Portable fan
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed

Highlights

Heating
Free cots/infant beds
LED TV
Portable fan
Separate bedroom
Bathrobes
Private bathroom
Hairdryer
  • 24.0 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Classic Double Room, 1 Double Bed

Highlights

Separate sitting area
Heating
Free cots/infant beds
LED TV
Portable fan
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (Classic)

Family Room (Classic)

Family Room (Classic)

Highlights

Heating
Free cots/infant beds
LED TV
Portable fan
Hairdryer
Eco-friendly toiletries
Private bathroom
Electric kettle
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed

Highlights

Heating
Free cots/infant beds
LED TV
Portable fan
Bathrobes
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed (Compact)

Double Room, 1 Double Bed (Compact)

Double Room, 1 Double Bed (Compact)

Highlights

Heating
Free cots/infant beds
LED TV
Portable fan
Hairdryer
Eco-friendly toiletries
Private bathroom
Electric kettle
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

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Exterior

The Mill Hotel & Spa

Pool
Breakfast included
Spa
Free WiFi
8.8 out of 10, Excellent, (1735)
The price is €96
includes taxes & fees
23 Dec - 24 Dec
The Mill Hotel & Spa
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About the area

Map
Whitchurch Road Christleton, Chester, England, CH3 5QL

What's nearby

  • University of Chester - 5 min drive
  • Chester City Walls - 5 min drive
  • Chester Zoo - 6 min drive
  • Chester Racecourse - 6 min drive
  • Chester Cathedral - 6 min drive

Getting around

  • Chester Station - 4 min drive
  • Liverpool (LPL-John Lennon) - 38 min drive

Restaurants

  • ‪Ring O' Bells - ‬9 min walk
  • ‪Peacock Hotel Chester - ‬13 min walk
  • ‪The Cheshire Cat - ‬13 min walk
  • ‪The Old Harkers Arms - ‬5 min drive
  • ‪The Lock Vault - ‬3 min drive

About this property

Mercure Chester Abbots Well Hotel

Upscale eco-certified hotel near Chester Cathedral
Located close to Grosvenor Park and Chester City Walls, Mercure Chester Abbots Well Hotel provides a terrace, shopping on-site and a garden. Treat yourself to some rest and relaxation at Feelgood Club, the on-site spa. The on-site British cuisine restaurant, The Brasserie, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.
Other perks at this hotel include:
  • An indoor pool and a children's pool, with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), express check-out and express check-in
  • A 24-hour front desk, a front desk safe and meeting rooms
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 126 rooms feature comforts such as 24-hour room service, in addition to thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Heating and portable fans
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and baths or showers
  • LED TVs with digital channels
  • Free infant beds, electric kettles and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Bulgarian, English, French, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Brasserie

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 17.95 per person
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Abbots Well Chester
Chester Abbots Well
Mercure Abbots Chester
Mercure Abbots Well
Mercure Abbots Well Chester
Mercure Abbots Well Hotel
Mercure Chester Abbots Well
Mercure Chester Abbots Well Hotel
Mercure Hotel Abbots Well
Mercure Hotel Chester Abbots Well
Mercure Chester Abbots Well
Mercure Chester Abbots Well Hotel Hotel
Mercure Chester Abbots Well Hotel Chester
Mercure Chester Abbots Well Hotel Hotel Chester

Frequently asked questions

Does Mercure Chester Abbots Well Hotel have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at Mercure Chester Abbots Well Hotel?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Mercure Chester Abbots Well Hotel on 5 Jan 2025 start from €65.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Chester Abbots Well Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 15.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Mercure Chester Abbots Well Hotel?

Self-parking is free at this property.

What time is check-in at Mercure Chester Abbots Well Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Mercure Chester Abbots Well Hotel?

Checkout is at 11:00 AM.

Where is Mercure Chester Abbots Well Hotel located?

Situated in Chester, this spa hotel is within 3 mi (5 km) of Grosvenor Park, Chester Cathedral and Chester City Walls. Chester Racecourse and University of Chester are also within 3 mi (5 km).

Mercure Chester Abbots Well Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 302 out of 1001 reviews" "
Rating 8 - Good. 325 out of 1001 reviews" "
Rating 6 - Okay. 170 out of 1001 reviews" "
Rating 4 - Poor. 120 out of 1001 reviews" "
Rating 2 - Terrible. 84 out of 1001 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
So near to Chester and the Park and Ride.
Stayed 1 night in Dec 2024

4/10 Poor

Ratanak

Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

John

Disliked: Staff & service, property conditions & facilities
Staff not helpful
Stayed 2 nights in Dec 2024

10/10 Excellent

Susan

Travelled with group
Made to feel very welcome all the staff were lovely and friendly.
Stayed 1 night in Dec 2024

8/10 Good

Heather

Stayed 1 night in Nov 2024

6/10 Okay

brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff were very good. Food was excellent. The initial room I was given was good but I had a problem with the toilet when it refused to flush part way through the stay. I was therefore moved to another room. Unfortunately, this also had a problem with the toilet as it filled very slowly, so after flushing would drip noisily for about 10 minutes which was annoying. Also the radiator in the second warm was only warm meaning the room itself was chilly.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely friendly & lovely. Doors, woodwork and changing area in sports area could do with a upgrade but rest of bedroom lovely
Stayed 1 night in Nov 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was large, had iron and ironing board in the room too. Stayed for a function, which was great, staff were really friendly and helpful throughout. Breakfast was great in the morning. Would definitely stay again if in the area
Stayed 1 night in Nov 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Carl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night. The stay was amazing and the bed was so comfortable. Close to Cheshire oaks for shopping so perfect all round hotel
Stayed 1 night in Nov 2024

8/10 Good

Zara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Darren

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful sauna and steam to enjoy as part of your stay. Also breakfast was a 10 out of 10
Stayed 1 night in Nov 2024

4/10 Poor

Ausra

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice, staff were very friendly and helpful. Pool area was a good, sauna, steam room and hot tub. Overall very nice stay
Stayed 2 nights in Oct 2024

8/10 Good

JASON DAMIAN

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good value for money
Stayed 1 night in Oct 2024

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have enjoyed my stay. It was a little noisy in the night with a buzzing noise but overall staff were lovely and the lobby very nice and well presented. The room was clean and bed comfortable. I booked the hotel at last minute and it was decently priced. I will definitely use again.
Stayed 1 night in Oct 2024

8/10 Good

Graham, Redhill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities
Although our room was a bit dated, it was clean and quiet.
Stayed 2 nights in Oct 2024

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great . Menu for Bar and room service very limited .
Stayed 1 night in Sep 2024

8/10 Good

veronica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Modern bedroom, access to the gym/pool, but changing rooms poor. Restaurant nice, but very slow service. Food excellent.
Stayed 1 night in Sep 2024

8/10 Good

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Mary

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Mrs Heather Colbourn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab place to stay in Chester and would stay again
Stayed 1 night in Sep 2024

8/10 Good

Harry

Liked: Cleanliness, staff & service, room comfort
Nice hotel - great location
Nice hotel - a little tired in places - great location for our plans. Two nights, used the restaurant and would stay again
Stayed 2 nights in Sep 2024