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Mercure Chester Abbots Well Hotel

4.0 star property
Eco-certified hotel with full-service spa and fitness centre

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Photo gallery for Mercure Chester Abbots Well Hotel

Indoor pool, pool loungers
Indoor wedding
Reception
Superior Suite, 1 Double Bed
Garden

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Bar
  • Gym
  • Pet-friendly
  • 24/7 front desk
The current price is €69
includes taxes & fees
23 Mar - 24 Mar

Room options

Available filters for rooms
Showing 7 of 7 rooms

Family Room, Multiple Beds (2 Adults and 2 Children)

Highlights

Heating
Free cots/infant beds
LED TV
Portable fan
Private bathroom
Eco-friendly toiletries
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Classic Room, 2 Single Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Classic Room, 2 Single Beds

Highlights

Separate sitting area
Heating
Free cots/infant beds
LED TV
Portable fan
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed

Highlights

Heating
Free cots/infant beds
LED TV
Portable fan
Separate bedroom
Bathrobes
Hairdryer
Eco-friendly toiletries
  • 24.0 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Classic Double Room, 1 Double Bed

Highlights

Separate sitting area
Heating
Free cots/infant beds
LED TV
Portable fan
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (Classic)

Family Room (Classic)

Family Room (Classic)

Highlights

Heating
Free cots/infant beds
LED TV
Portable fan
Private bathroom
Eco-friendly toiletries
Hairdryer
Coffee/tea maker
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed

Highlights

Heating
Free cots/infant beds
LED TV
Portable fan
Bathrobes
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed (Compact)

Double Room, 1 Double Bed (Compact)

Double Room, 1 Double Bed (Compact)

Highlights

Heating
Free cots/infant beds
LED TV
Portable fan
Private bathroom
Eco-friendly toiletries
Hairdryer
Coffee/tea maker
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

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Exterior

The Mill Hotel & Spa

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8.8 out of 10, Excellent, 1,826 reviews
The price is €95
includes taxes & fees
30 Mar - 31 Mar
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About the area

Map
Whitchurch Road Christleton, Chester, England, CH3 5QL

What's nearby

  • Grosvenor Park - 4 min drive - 2.7 km
  • Chester City Walls - 5 min drive - 3.9 km
  • Chester Zoo - 6 min drive - 6.1 km
  • Chester Racecourse - 6 min drive - 4.3 km
  • Chester Cathedral - 6 min drive - 4.3 km

Getting around

  • Chester Station - 4 min drive
  • Liverpool (LPL-John Lennon) - 38 min drive

Restaurants

  • ‪Ring O' Bells - ‬9 min walk
  • ‪Peacock Hotel Chester - ‬13 min walk
  • ‪The Cheshire Cat - ‬13 min walk
  • ‪The Old Harkers Arms - ‬5 min drive
  • ‪The Lock Vault - ‬3 min drive

About this property

Mercure Chester Abbots Well Hotel

Upscale eco-certified hotel near Grosvenor Park
Located close to Chester Cathedral and Chester City Walls, Mercure Chester Abbots Well Hotel provides a terrace, shopping on-site and a garden. Treat yourself to some rest and relaxation at Feelgood Club, the on-site spa. The on-site British cuisine restaurant, The Brasserie, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.
Other perks at this hotel include:
  • An indoor pool and a children's pool, with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), express check-out and express check-in
  • A front desk safe, smoke-free property and meeting rooms
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 126 rooms feature comforts such as 24-hour room service, in addition to thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Heating and portable fans
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and baths or showers
  • LED TVs with digital channels
  • Free infant beds, electric kettles and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Bulgarian, English, French, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Brasserie

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from February 17 2025 to February 20 2025 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Spa
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

MONETIZATION_ON

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 17.95 per person
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Abbots Well Chester
Chester Abbots Well
Mercure Abbots Chester
Mercure Abbots Well
Mercure Abbots Well Chester
Mercure Abbots Well Hotel
Mercure Chester Abbots Well
Mercure Chester Abbots Well Hotel
Mercure Hotel Abbots Well
Mercure Hotel Chester Abbots Well
Mercure Chester Abbots Well
Mercure Chester Abbots Well Hotel Hotel
Mercure Chester Abbots Well Hotel Chester
Mercure Chester Abbots Well Hotel Hotel Chester

Frequently asked questions

Does Mercure Chester Abbots Well Hotel have a pool?

Yes, this property has an indoor pool and a children's pool. The swimming pool will be unavailable from February 17 2025 until February 20 2025 (dates subject to change).

How much does it cost to stay at Mercure Chester Abbots Well Hotel?

As of 11 Mar 2025, prices found for a 1-night stay for 2 adults at Mercure Chester Abbots Well Hotel on 23 Mar 2025 start from €68.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Chester Abbots Well Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 15.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Mercure Chester Abbots Well Hotel?

Self-parking is free at this property.

What time is check-in at Mercure Chester Abbots Well Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Mercure Chester Abbots Well Hotel?

Checkout is at 11:00 AM.

Where is Mercure Chester Abbots Well Hotel located?

Situated in Chester, this spa hotel is within 3 mi (5 km) of Grosvenor Park, Chester Cathedral and Chester City Walls. Chester Racecourse and University of Chester are also within 3 mi (5 km).

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Mercure Chester Abbots Well Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 319 out of 1002 reviews
Rating 8 - Good. 316 out of 1002 reviews
Rating 6 - Okay. 166 out of 1002 reviews
Rating 4 - Poor. 117 out of 1002 reviews
Rating 2 - Terrible. 84 out of 1002 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Steven

Very nice friendly staff value for your money
Stayed 1 night in Feb 2025

10/10 Excellent

Helen

great stay!
Stayed 2 nights in Dec 2024

6/10 Okay

Kayleigh

The hotel was brilliantly located just outside of Chester central. The rooms were nice but needed updating. The spa area was again ok but definitely needed updating!
Stayed 2 nights in Feb 2025

10/10 Excellent

Sue

Lovely staff, clean cool and quiet rooms and a fantastic breakfast
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Excellent location close to Chester, only a 10 mi ute drive and about £8 to £10 in a taxi. Public areas very clean, as was the room. Very good size bedrooms and effective heating, a bonus when it is cold! Good leisure facilities too
Stayed 2 nights in Jan 2025

8/10 Good

Heather

We stayed in a convenient ground floor room which was very convenient. Another time would choose shower or disabled as bath shower tricky.Enjoyed the warm swimming pool. A good stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Susan

Made to feel very welcome all the staff were lovely and friendly.
Stayed 1 night in Dec 2024

10/10 Excellent

Dave

Business stay and everything was good
Stayed 2 nights in Nov 2024

10/10 Excellent

Kirstie

Really lovely
Stayed 1 night in Dec 2024

8/10 Good

Jane

Nice clean room. Had an issue with the TV but it was resolved very quickly. Food in brasserie was nice. Good selection at buffet breakfast which was cheaper at the hotel than the price when booking. Requested a ground floor room which we got. Hotel has good accessibility for those with mobility issues but only 3 disabled parking spots. Pool was lovely, clean and warm, but did have steps from changing rooms. Convenient for park and ride to Chester
Stayed 2 nights in Feb 2025

8/10 Good

Kirsty

Perfect for overnight stay for Christmas markets
Lovely overnight stay with a friend to visit Chester Christmas markets. Great location and easy to find. Free parking was perfect as we caught the bus into Chester.
Stayed 1 night in Nov 2024

10/10 Excellent

Carl

We stayed for one night. The stay was amazing and the bed was so comfortable. Close to Cheshire oaks for shopping so perfect all round hotel
Stayed 1 night in Nov 2024

10/10 Excellent

kayley

had an amazing spa break , will definitely be staying again. had food and drink at the bar and was all delicious
Stayed 1 night in Nov 2024

10/10 Excellent

Mrs Heather Colbourn

Fab place to stay in Chester and would stay again
Stayed 1 night in Sep 2024

10/10 Excellent

Jake

Fantastic stay and lovely staff
Stayed 1 night in Aug 2024

10/10 Excellent

Jorge

Hotel was very nice, staff were very friendly and helpful. Pool area was a good, sauna, steam room and hot tub. Overall very nice stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Darren

Beautiful sauna and steam to enjoy as part of your stay. Also breakfast was a 10 out of 10
Stayed 1 night in Nov 2024

8/10 Good

Shaun

Have stayed here before & will stay again
Stayed 2 nights in Sep 2024

8/10 Good

Robert

Room was large, had iron and ironing board in the room too. Stayed for a function, which was great, staff were really friendly and helpful throughout. Breakfast was great in the morning. Would definitely stay again if in the area
Stayed 1 night in Nov 2024

10/10 Excellent

Alfred

I had an excellent stay. The facilties were excellent and staff polite and professional.
Stayed 1 night in Oct 2024

4/10 Poor

Nadine

Liked: Staff & service, amenities, property conditions & facilities
We couldn’t sleep because it was too noisy during the night
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Nice hotel, useful location
Nice hotel in a good location for driving to Chester or Chesire Oaks. Hotel staff are friendly. Hotel could do with upgrading, a little dated. Didnt get a chance tocuse any of the facilities, but breakfast was good with a wide variety of choice.
Stayed 1 night in Dec 2024

10/10 Excellent

Ann

Lovely place to stay
Stayed 3 nights in Jul 2024

10/10 Excellent

Joanne

Clean rooms, friendly, helpful staff, excellent breakfast, short taxi ride to the racecourse.
Stayed 1 night in Sep 2024

10/10 Excellent

Paul J

A good place to stay for Chester, great staff and great service
Stayed 1 night in Aug 2024