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City Express by Marriott Chetumal

3.0 star property
Hotel connected to a shopping centre in Chetumal with free breakfast

Choose dates to view prices

Photo gallery for City Express by Marriott Chetumal

Lobby
Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers
Lobby
Exterior
Property amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Pool
  • Laundry
  • 24/7 front desk
  • Air conditioning
The current price is €67
includes taxes & fees
18 Mar - 19 Mar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Cable channels
Desk
Daily housekeeping
Desk chair
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Kitchenette
Mini-fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Cable channels
  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Cable channels
Desk
Daily housekeeping
Desk chair
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

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The price is €81
includes taxes & fees
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About the area

Map
Av. Insurgentes Km. 5.025, Chetumal, QROO, 77084

What's nearby

  • Payo Obispo Zoo - 4 min drive - 2.2 km
  • Palacio Municipal De Othon P. Blanco - 6 min drive - 4.5 km
  • Palacio de Gobierno - 6 min drive - 5.6 km
  • Explanada de la Bandera - 6 min drive - 5.6 km
  • Chetumal Ferry Terminal - 7 min drive - 5.8 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 8 min drive

Restaurants

  • ‪Vips - ‬5 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Plaza las Americas - ‬5 min walk
  • ‪Le petit - ‬7 min walk
  • ‪Comida Asiatica - ‬7 min walk

About this property

City Express by Marriott Chetumal

Hotel connected to a shopping centre
At City Express by Marriott Chetumal, you can look forward to free full breakfast, dry cleaning/laundry services and a gym. Free in-room WiFi and a business centre are available to all guests.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sunloungers
  • Free self-parking
  • A free local area shuttle, coffee/tea in reception and a front desk safe
  • Smoke-free property, a lift and a banquet hall
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 109 rooms offer comforts such as air conditioning, as well as perks such as free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Recycling, daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 10 km
  • Area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6 AM to 10:30 AM on weekdays and 7 AM to 11 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 16.29 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 8:00 PM
Children under 12 years old are not allowed in the fitness facility without adult supervision

Property is also known as

City Express Chetumal
City Express Hotel Chetumal
City Express Chetumal Hotel
City Express Hotel
City Express Chetumal Mexico - Quintana Roo
City Express Chetumal
City Express by Marriott Chetumal Hotel
City Express by Marriott Chetumal Chetumal
City Express by Marriott Chetumal Hotel Chetumal

Frequently asked questions

Does City Express by Marriott Chetumal have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at City Express by Marriott Chetumal?

As of 13 Mar 2025, prices found for a 1-night stay for 2 adults at City Express by Marriott Chetumal on 18 Mar 2025 start from €66.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is City Express by Marriott Chetumal pet-friendly?

No, only service animals are welcome at the property.

How much is parking at City Express by Marriott Chetumal?

Self-parking is free at this property.

What time is check-in at City Express by Marriott Chetumal?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at City Express by Marriott Chetumal?

Checkout is at 1 PM.

Where is City Express by Marriott Chetumal located?

Situated near the airport, this hotel is within 2 miles (3 km) of Payo Obispo Zoo, Santuario del Manati and Dr. Alfredo Barrera Marin Botanical Garden. Palacio Municipal De Othon P. Blanco and Museum of Maya Culture are also within 3 miles (5 km).

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City Express by Marriott Chetumal Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 315 out of 846 reviews
Rating 8 - Good. 309 out of 846 reviews
Rating 6 - Okay. 136 out of 846 reviews
Rating 4 - Poor. 42 out of 846 reviews
Rating 2 - Terrible. 44 out of 846 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Sandy

First time staying there, Was really nice, Will definitely go back again
Stayed 1 night in Feb 2025

10/10 Excellent

Cornelius

It's close to the mall shopping is very convenient
Stayed 2 nights in Feb 2025

8/10 Good

Veronica

Great location
Stayed 1 night in Dec 2024

10/10 Excellent

ETHLYN

Great package (location, price, breakfast, Pool, gym, walking distance, great location etc)
Stayed 1 night in Jan 2025

8/10 Good

Amanda

quiet stay
Stayed 1 night in Jan 2025

10/10 Excellent

Rajiv

Great location and rooms. Appreciate the breakfast
Stayed 1 night in Dec 2024

10/10 Excellent

Billy

Was a good stay, except some stains on the blankets and sheets.
Stayed 1 night in Jan 2025

10/10 Excellent

Alvin

Had a good stay
Stayed 1 night in Oct 2024

10/10 Excellent

BERNHARD

The hotel is not very pricey, breakfast included, nice swimming pool
Stayed 2 nights in Nov 2024

8/10 Good

Eric

Had a good stay. The only issues were that the television services were quite poor and limited and the light on the A/C unit made it difficult to sleep with the A/C on.
Stayed 2 nights in Dec 2024

4/10 Poor

Georgia

The room is very small, and the bathroom has a sewer smell. The desk clerk speaks no English. Other than that my stay was okay.
Stayed 2 nights in Jan 2025

8/10 Good

Baldomero

Overall nice place. Staff could be more welcoming.
Stayed 2 nights in Nov 2024

8/10 Good

Maroly

Could use a second receptionist, especially when there are multiple persons waiting to check in
Stayed 1 night in Dec 2024

10/10 Excellent

Kendra

Good stay.
Clean. Comfortable beds. Breakfast was ok. Plenty of space in the rooms.
Stayed 1 night in Nov 2024

8/10 Good

Erwin

Great for weekend family stays
Convenient for Family trips and its location is near shopping, food and entertainment. The complimentary breakfast was a nice benefit.
Stayed 2 nights in Aug 2024

8/10 Good

Jadin

Nice place close to the mall.
Stayed 1 night in Jul 2024

6/10 Okay

Andres

Its a nice place, quiet and overall cleanliness was good, checkin was slow, breakfast was nothing to bragg about
Stayed 1 night in Aug 2024

10/10 Excellent

MarcAnthony

All good
Stayed 1 night in Nov 2024

10/10 Excellent

Benita

The reception was very friendly and efficient
Stayed 1 night in Jul 2024

8/10 Good

Michael

Location next to mall
Stayed 1 night in Aug 2024

4/10 Poor

Dixie

Checkin was a slow process and not customer friendly. Our room was non smoking but definitely had been smoked in as it was such a strong smell as soon as you opened the door. Our AC stopped working in the middle of the night. Definitely won’t be staying here again. Not Marriot worthy at all.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Recommended
Amazing stay. Great location
Stayed 3 nights in Mar 2024

10/10 Excellent

Isela

Was definitely worth the stay very convenient for shopping area, and the breakfast was good.
Stayed 2 nights in Nov 2023

6/10 Okay

Francisco Rodolfo

Liked: Property conditions & facilities
X
Stayed 1 night in Aug 2024

10/10 Excellent

Alvin

Very good stay
Stayed 1 night in Dec 2023