"Parking is a pain and expensive! We were without any luggage all four days. Desk staff was highly variable in their help. Some were sympathetic and helpful, others did not care. Food was excellent. Breakfast is well worth the price, as was the restaurant in the basement."

"Location in front of train station. Staff was friendly & helpfull. The elevator was under construction. Rooms rug looked dirty. They gave us a room that was behind a city construction and they started to work at 7:40 am. They didn't advise when checked in."

"This was a beautiful hotel on the water! Very convenient to the train station and downtown! We loved the amazing decor and the helpful staff ! We would definitrly stay here again!"

"Room was booked for three persons and extra paid. However the room was not set up and linen, bedding and towels not initially provided persons for three persons I would have expected a slightly better service bearing in mind the premium paid for booking this hotel. Otherwise a good hotel to stay"

"Had the best sleep of my trip"

"This is a fabulous property and well-deserving of its 4 stars. Sadly, I came when the fog had descended on the area so I couldn't see the stunning views, but I have been to the area numerous times and know they are breathtaking. I loved that the Epesses train stop was 3 minutes from the hotel (be ..."