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citizenM Chicago Downtown

4.0 star property
Hotel with a fitness centre, steps from Michigan Avenue

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for citizenM Chicago Downtown

Terrace/patio
Room, 1 King Bed, City View
Exterior
Bathroom shower
View from property

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Air conditioning
  • Free WiFi
  • 24/7 front desk
  • Gym
The price is €145
includes taxes & fees
12 Dec - 13 Dec

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow-top bed
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow-top bed
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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View from property

River Hotel

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Free WiFi
Restaurant
Air conditioning
8.8 out of 10, Excellent, (3627)
The price is €121
includes taxes & fees
11 Dec - 12 Dec
River Hotel
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About the area

Map
80 East Wacker Place, Chicago, IL, 60601

What's nearby

  • Michigan Avenue - 1 min walk - 0.1 km
  • Chicago Riverwalk - 2 min walk - 0.2 km
  • Chicago Theatre - 4 min walk - 0.4 km
  • Millennium Park - 5 min walk - 0.5 km
  • Art Institute of Chicago - 11 min walk - 1.0 km

Getting around

  • Millennium Station - 4 min walk
  • State Station - 4 min walk
  • Chicago Midway Airport (MDW) - 32 min drive

Restaurants

  • ‪LH Rooftop - ‬3 min walk
  • ‪The Royal Sonesta Chicago Downtown - ‬2 min walk
  • ‪Nutella Cafe - ‬2 min walk
  • ‪Base Bar - ‬1 min walk
  • ‪Chipotle Mexican Grill - ‬1 min walk

About this property

citizenM Chicago Downtown

Upscale hotel near Michigan Avenue
A short walk from Chicago Riverwalk and Chicago Theatre, citizenM Chicago Downtown provides a coffee shop/cafe, a bar and a gym. The on-site international cuisine restaurant, CanteenM - open 24/7, offers breakfast, lunch and dinner. Free in-room WiFi and a 24-hour business centre are available to all guests.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), express check-out and express check-in
  • A banquet hall, smoke-free property and a 24-hour front desk
  • A lift, a front desk safe and 3 meeting rooms
  • Guest reviews give top marks for the overall value, central location and helpful staff
Room features
All 280 rooms have comforts, such as premium bedding and iPads, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • 43-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, fridges and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • CanteenM - open 24/7

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2022
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels
  • IPad
  • IPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 20.00 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed

We should mention

A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Citizenm Chicago Chicago
CitizenM Chicago Downtown Hotel
CitizenM Chicago Downtown Chicago
CitizenM Chicago Downtown Hotel Chicago

Frequently asked questions

Is citizenM Chicago Downtown pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at citizenM Chicago Downtown?

As of 27 Nov 2024, prices found for a 1-night stay for 2 adults at citizenM Chicago Downtown on 12 Dec 2024 start from €145.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at citizenM Chicago Downtown?

This property doesn't offer parking.

What time is check-in at citizenM Chicago Downtown?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at citizenM Chicago Downtown?

Checkout is at 11:00 AM. Late checkout is available for USD 69 (subject to availability).

Where is citizenM Chicago Downtown located?

Located in Downtown Chicago, this hotel is steps away from Chicago Riverwalk and Michigan Avenue. Millennium Park and Chicago Theatre are also within 5 minutes. State Station and Randolph-Wabash Station are within a 5-minute walk.

citizenM Chicago Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1676 out of 2277 reviews" "
Rating 8 - Good. 391 out of 2277 reviews" "
Rating 6 - Okay. 110 out of 2277 reviews" "
Rating 4 - Poor. 50 out of 2277 reviews" "
Rating 2 - Terrible. 50 out of 2277 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Stayed 2 nights in Nov 2024

8/10 Good

Abi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff they are the sweetest & very helpful. Room was nice and spacious and property was very cozy. My complaints are mainly for the bathroom. We took cold showers our entire stay because the water would not get hot. Also the shower and sink counter space is very small. Also our toilet somewhat would leak every time you flushed it which was kind of gross & unsanitary. Aside from that the stay was cool, most of my stars are for the staff!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Titus

I loved this place
Stayed 3 nights in Nov 2024

8/10 Good

Ryan

Travelled with group
Liked: Cleanliness, staff & service, amenities
Rooms are diminutive. A lot of self service. Felt claustrophobic. Okay
Stayed 3 nights in Nov 2024

6/10 Okay

Terri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet was extremely spotty in both rooms and unable to utilize chrome cast
Stayed 4 nights in Nov 2024

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the space, the lighting/shading, and how centric it is. Definitely recommend!
Stayed 2 nights in Nov 2024

10/10 Excellent

Rizal

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were thinking of dropping our luggage and checkout the area. But a special thank you to Lala for accommodating us and allowing us to check in early. The needed power nap definitely helped before exploring the area.
Stayed 2 nights in Nov 2024

10/10 Excellent

Renju

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Ritaban

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Danae

Liked: Cleanliness
Stayed 4 nights in Nov 2024

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I stayed for just one night. The room was super tiny! Much smaller than we expected. Even though it was tiny, it was very clean and super high tech. Your iPad controls everything in the room, the lights, curtains, temp, and tv. The lights can be changed to almost any color. I loved how the king bed was nestled up to the window. So we could see Michigan Avenue while sitting in bed. I would definitely come back here! Only complaint is self parking is a pain and some of the employees weren’t the friendliest.
Stayed 1 night in Nov 2024

6/10 Okay

Helene

Liked: Cleanliness, staff & service
Sight
Stayed 3 nights in Nov 2024

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, high tech and “funky” hotel. Great location and very helpful staff.
Stayed 4 nights in Nov 2024

10/10 Excellent

Lisa

Stayed 2 nights in Oct 2024

10/10 Excellent

Brea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful high tech property. I would recommend to anyone staying in the Chicago area.
Stayed 2 nights in Nov 2024

10/10 Excellent

Artem

Stayed 3 nights in Oct 2024

10/10 Excellent

Masamusa

Liked: Cleanliness, staff & service, property conditions & facilities
I loved it
Stayed 1 night in Nov 2024

8/10 Good

Kaylyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Daren

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing! Great location!
Stayed 3 nights in Nov 2024

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Brooklyn, Lansing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small rooms, but clean and hi-tech. Great gym.
Stayed 2 nights in Nov 2024

10/10 Excellent

Julius

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Courtney

Stayed 4 nights in Oct 2024

10/10 Excellent

Dominique

Friendly
Stayed 1 night in Nov 2024