Sheraton Grand Chicago Riverwalk

4.0 star property
Riverwalk Chicago hotel in Downtown Chicago with 3 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Grand Chicago Riverwalk

Exterior
Indoor pool, open 7:00 AM to 10:00 PM, pool loungers
2 bars/lounges
Front of property
Lake view

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Room service
    Room service
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
The price is €202
includes taxes & fees
25 Nov - 26 Nov

Room options

Available filters for rooms
Showing 20 of 20 rooms

Club Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Pillow-top bed
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking, Lake View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Pillow menu
  • 66 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Pillow-top bed
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Pillow-top bed
  • 31 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Pillow menu
  • 66 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

Club Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Club Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking, River View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Pillow-top bed
  • 31 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Family Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Pillow menu
Pillow-top bed
Blackout curtains
  • 33 sq m
  • River view
  • Sleeps 5
  • 2 Double Beds

Club Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Pillow-top bed
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom, Non Smoking, Lake View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Pillow menu
  • 57 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
  • 48 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking, River View (Pool Access)

  • Sleeps 7
  • 1 Double Bed

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 Double Bed

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Pillow-top bed
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking, River View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Pillow-top bed
  • 31 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Pillow-top bed
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Pillow-top bed
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
301 E North Water St, Chicago, IL, 60611

What's nearby

  • Michigan Avenue - 6 min walk - 0.5 km
  • Millennium Park - 11 min walk - 0.9 km
  • Art Institute of Chicago - 15 min walk - 1.3 km
  • Navy Pier - 17 min walk - 1.4 km
  • Willis Tower - 2 min drive - 2.5 km

Getting around

  • Grand Station (Red Line) - 12 min walk
  • Millennium Station - 13 min walk
  • Chicago O'Hare International Airport (ORD) - 40 min drive

Restaurants

  • ‪Swissotel Chicago - ‬5 min walk
  • ‪The Northman Beer & Cider Garden Riverwalk - ‬15 min walk
  • ‪American Craft Kitchen & Bar - ‬7 min walk
  • ‪Swissôtel Chicago Lobby Lounge - ‬5 min walk
  • ‪Egg Harbor Cafe - ‬5 min walk

About this property

Sheraton Grand Chicago Riverwalk

Upscale hotel near Michigan Avenue
Located close to Millennium Park and John Hancock Center, Sheraton Grand Chicago Riverwalk provides a corner/local shop, a terrace and a coffee shop/cafe. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and American cuisine. Free WiFi in public areas is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An indoor pool with sunloungers
  • Continental breakfast (surcharge), self-parking (surcharge) and express check-out
  • A lift, ATM/banking services and smoke-free property
  • 43 meeting rooms, a front desk safe and tour/ticket information
  • Guest reviews say great things about the central location and helpful staff
Room features
All 1218 rooms offer comforts such as pillow menus and laptop-friendly workspaces, in addition to perks such as desk chairs and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Free toiletries and hairdryers
  • Flat-screen TVs with Netflix, streaming services and cable channels
  • Wardrobes/cupboards, free infant beds and coffee/tea makers

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 68 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 11:30 AM for a fee: USD 32 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • ChiBar
  • Chicago Burger Company
  • LB Bistro and Patissere
  • Link
  • Shulas Steak House

Family friendly

  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 125,000 square feet of conference space
  • 43 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Grab bar near toilet (89 centimetre high)
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (124 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 34 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 0 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 34 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 25.00 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately USD 32 per person
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Self-parking fee: USD 68 per day (in/out privileges)
  • Pet fee: USD 0 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Chicago Hotel & Towers
Sheraton Chicago Towers
Chicago Sheraton
Sheraton Grand Chicago Hotel
Sheraton Grand Chicago
Sheraton Grand Chicago
Sheraton Chicago Riverwalk
Sheraton Grand Chicago Riverwalk Hotel
Sheraton Grand Chicago Riverwalk Chicago
Sheraton Grand Chicago Riverwalk Hotel Chicago

Frequently asked questions

Does Sheraton Grand Chicago Riverwalk have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 10:00 PM.

How much does it cost to stay at Sheraton Grand Chicago Riverwalk?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Sheraton Grand Chicago Riverwalk on 25 Nov 2024 start from €178.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Grand Chicago Riverwalk pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 34 kg per pet. There's a fee of USD 0 per pet, per day. Service animals are exempt from fees.

How much is parking at Sheraton Grand Chicago Riverwalk?

Self-parking is available for USD 68 per day.

What time is check-in at Sheraton Grand Chicago Riverwalk?

Check-in start time: 4:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sheraton Grand Chicago Riverwalk?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Sheraton Grand Chicago Riverwalk located?

Located in Downtown Chicago, this hotel is within a 15-minute walk of Michigan Avenue and Millennium Park. Art Institute of Chicago and Navy Pier are also within 1 mi (2 km). Grand Station (Red Line) is 12 minutes by foot and State Station is 12 minutes.

Sheraton Grand Chicago Riverwalk Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 737 out of 1333 reviews" "
Rating 8 - Good. 271 out of 1333 reviews" "
Rating 6 - Okay. 143 out of 1333 reviews" "
Rating 4 - Poor. 84 out of 1333 reviews" "
Rating 2 - Terrible. 98 out of 1333 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Anna

Stayed 1 night in Nov 2024

10/10 Excellent

Seyed ahmad

Stayed 2 nights in Oct 2024

4/10 Poor

Ellen

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

James

Travelled with partner
Liked: Cleanliness
The hotel was nice, the rooms I would say were holiday inn equivalent. We booked a river view king room and were put on the end of the 8th floor which looked at the roof of the pool room which was disappointing. The rooms were dated, the bathroom was absolutely nothing special. We had an Amazon package shipped to the hotel and they charged us a “handling fee” for having the package delivered there. The breakfast buffet was incredibly expensive at $30 a person for mediocre food and didn’t even have a big selection of food. Pancakes, eggs, chicken and waffles and omelets with a small fruit station. We had reservations across the river at the Swissotel and I wish we would have kept it. For $400 a night, I had higher expectations and was let down considerably.
Stayed 1 night in Nov 2024

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! 100 recommended
Stayed 1 night in Nov 2024

10/10 Excellent

Cristina

Stayed 2 nights in Oct 2024

8/10 Good

jose

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Didn't like the wifi accessibility.
Stayed 1 night in Nov 2024

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Kennedy

Travelled with family, Travelled with pets
Disliked: Cleanliness
Bathroom shower walls were caked with build up - tub drain was plugged. Maintenance made a remark as if it was my fault for it being clogged but I didnt even get to wash my hair or shave my legs due to the tub filling with water & making me feel even more dirty, I got out and asked it get unclogged before showering again. Tv would not function without hotel employee assistance, wifi was difficult to connect personal devices without employee assistance. Discussed my experience as I was checking out & the employee made a remark that the view of the room must not have impressed me & my guests. However, I am not sure why a view should make me overlook my accessibility to a functional shower & tv / experience.. Valet though AMAZING customer service toward me & my guests as well as providing safety to those on side walks, those being picked up by car service or those driving by or in the area of hotel parking/pickup dropoff.
Stayed 2 nights in Nov 2024

10/10 Excellent

James

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. Beautiful hotel. Excellent service.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible stay.
Stayed 1 night in Nov 2024

2/10 Terrible

Archan

Disliked: Property conditions & facilities
We book lake view room but get city view instead with the price of 100$ different
Stayed 1 night in Nov 2024

10/10 Excellent

Jaqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like that parking was expensive & there was no valet available.
Stayed 3 nights in Nov 2024

10/10 Excellent

Scott

Stayed 2 nights in Oct 2024

10/10 Excellent

Waed

Liked: Cleanliness, staff & service, property conditions & facilities
It was so close and convenient to all the activities I was looking for. The ride share you want its all by the front door tou don't have to walk farther.
Stayed 1 night in Nov 2024

10/10 Excellent

Katherine S

Stayed 2 nights in Oct 2024

8/10 Good

Raven

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, we came to town for Lollapalooza and it was a great location to stay at for the festival. Pool was nice, view was great. The junior suite we booked didn’t come with club lounge access, which was surprising for the price we paid, but over all would stay here again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in a fantastic location! The Riverwalk is a great way to experience downtown Chicago. Highly recommended.
Stayed 2 nights in Aug 2024

4/10 Poor

Bruce

Stayed 1 night in Nov 2024

10/10 Excellent

mailyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely please
Stayed 2 nights in Oct 2024

6/10 Okay

Lewis Taylor

Business traveller
Liked: Cleanliness, staff & service
Overall good but no USB outlets in the room
Stayed 3 nights in Nov 2024

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hotel. Located next to the river.
Stayed 2 nights in Nov 2024

8/10 Good

Scott, Jacksonville

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place in close distance to the pier/ parks/ shopping. Older style hotel rooms, nice and clean but nothing special. Pricey for the room style.
Stayed 3 nights in Oct 2024

2/10 Terrible

Waseem

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed, rude Customer service
Stayed 3 nights in Oct 2024

6/10 Okay

Casideigh

Liked: Cleanliness, property conditions & facilities
Do not go to get breakfast at the cafe. It’s $36 per person for 1/2 cooked buffet food. Doesn’t matter what you eat or if you eat, it’s $36 per person and not one person will tell you that.
Stayed 1 night in Oct 2024