voco Chicago Downtown, an IHG Hotel

3.5 star property
Riverwalk Chicago hotel in Downtown Chicago with a 24-hour fitness centre

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for voco Chicago Downtown, an IHG Hotel

City view from property
Point of interest
Bar (on property)
Point of interest
Point of interest

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Housekeeping
  • Air conditioning
The price is €138
includes taxes & fees
19 Jan - 20 Jan

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About the area

Map
350 W Wolf Point Plaza Building, Chicago, IL, 60654

What's nearby

  • Merchandise Mart - 3 min walk
  • Chicago Riverwalk - 13 min walk
  • Michigan Avenue - 15 min walk
  • Millennium Park - 18 min walk
  • Art Institute of Chicago - 3 min drive

Getting around

  • Merchandise Mart Station - 5 min walk
  • Millennium Station - 17 min walk
  • Chicago Midway Airport (MDW) - 29 min drive

Restaurants

  • ‪Blue Bottle Coffee - ‬5 min walk
  • ‪Gibsons Italia - ‬6 min walk
  • ‪East Bank Club Exercise Programs - ‬4 min walk
  • ‪Gene & Georgetti - ‬5 min walk
  • ‪Highline Bar + Lounge - ‬5 min walk

About this property

voco Chicago Downtown, an IHG Hotel

Hotel rejuvenated in 2022 and located near Merchandise Mart
Located close to Chicago Riverwalk and Michigan Avenue, voco Chicago Downtown, an IHG Hotel provides a coffee shop/cafe, a bar and a 24-hour gym. For some rest and relaxation, visit the sauna. Be sure to enjoy a meal at Waterview, the on-site restaurant. Free in-room WiFi and a business centre are available to all guests.
Other perks at this hotel include:
  • An indoor pool with sunloungers
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • A front desk safe, smoke-free property and a 24-hour front desk
  • ATM/banking services, a lift and concierge services
  • Guest reviews say great things the dining options, central location and helpful staff
Room features
All 293 rooms feature comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks such as free WiFi and desk chairs. Guest reviews highly rate the cleanliness, size rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with designer toiletries and baths or showers
  • 55-inch LCD TVs with cable channels
  • Wardrobes/cupboards, recycling and mini fridges

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 59 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; USD 15 to 30 for adults and USD 15 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Riverbend Market
  • Waterview

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 15 meeting rooms
  • 25,000 square feet of conference space
  • Business centre

Outdoors

  • On the riverwalk
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15 to 30 for adults and USD 15 to 30 for children
  • Covered self-parking fee: USD 59 per day (in/out privileges)
  • Early check-in fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 5:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Voco Downtown
voco Chicago Downtown
Voco Chicago Downtown, An Ihg
voco Chicago Downtown an IHG Hotel
voco Chicago Downtown, an IHG Hotel Hotel
voco Chicago Downtown, an IHG Hotel Chicago
voco Chicago Downtown, an IHG Hotel Hotel Chicago

Frequently asked questions

Does voco Chicago Downtown, an IHG Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 5:00 AM to 11:00 PM.

How much does it cost to stay at voco Chicago Downtown, an IHG Hotel?

As of 5 Jan 2025, prices found for a 1-night stay for 2 adults at voco Chicago Downtown, an IHG Hotel on 19 Jan 2025 start from €137.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is voco Chicago Downtown, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at voco Chicago Downtown, an IHG Hotel?

Self-parking is available for USD 59 per day.

What time is check-in at voco Chicago Downtown, an IHG Hotel?

Check-in start time: 4:00 PM; check-in end time: anytime. Early check-in is available for a fee of USD 50.00 (subject to availability).

What time is check-out at voco Chicago Downtown, an IHG Hotel?

Checkout is at 11:00 AM.

Where is voco Chicago Downtown, an IHG Hotel located?

Located in Downtown Chicago, this hotel is within a 15-minute walk of Merchandise Mart, Chicago Riverwalk and Michigan Avenue. Millennium Park and Art Institute of Chicago are also within 2 mi (3 km). Merchandise Mart Station is 5 minutes by foot and Clinton Station (Green Line) is 9 minutes.

voco Chicago Downtown, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1445 out of 2265 reviews" "
Rating 8 - Good. 418 out of 2265 reviews" "
Rating 6 - Okay. 201 out of 2265 reviews" "
Rating 4 - Poor. 99 out of 2265 reviews" "
Rating 2 - Terrible. 102 out of 2265 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Chrispin

Travelled with group
Liked: Amenities
Everything was so good
Stayed 3 nights in Dec 2024

10/10 Excellent

Zeina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe clean and beautiful area
Stayed 1 night in Jan 2025

8/10 Good

Logan Brook

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

JustD

Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 3 nights in Dec 2024

10/10 Excellent

Anastasija

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location. I’d recommend the water view as it’s amazing.
Stayed 3 nights in Dec 2024

4/10 Poor

Genesis

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was nice but when we showed up there was hair all over our sink. There was no hot water in the sink either. Then the following day when we went down for breakfast they advised that they were not doing the breakfast buffet since the beginning of December they had stopped it. It would have been nice to know that since we were looking forward to it and they only had the market open which did not have a lot of breakfast options. We also checked out the heated pool but when we got there it did have a bit of a draft which made it uncomfortable as it felt cold and the pool also was very dirty. The view from our room was the only nice thing.
Stayed 1 night in Jan 2025

8/10 Good

Bradley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. I did wait an hour after check in time because there was no open rooms due to short staff of cleaning services.
Stayed 1 night in Dec 2024

6/10 Okay

Kerisa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property is quite lovely. There are only a couple things that made my stay less than perfect. First, we had absolutely no access to television during our entire stay. I contacted the front desk and was advised that none of the rooms had service and they were working to repair the issue. I’m not sure if the issue has since been resolved, but it hadn’t been when I checked out. Second, the website convinced me that I would have spectacular views. My view from my room was a clear view into other guests’ rooms.
Stayed 2 nights in Dec 2024

10/10 Excellent

Grace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2025

8/10 Good

Vanessa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the ambiance of the hotel. The bar/dining area is beautiful. The grand room has an amazing view of the skyline. I was very pleased.
Stayed 2 nights in Dec 2024

8/10 Good

Pray

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Francis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great views from the room!
Stayed 3 nights in Dec 2024

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience.
Stayed 1 night in Dec 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My overall experience was wonderful
Stayed 4 nights in Dec 2024

8/10 Good

Araceli

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was good in size, clean, comfy. Loved full sized toiletries, not tiny bottles. Service was great. No microwave, this would be helpful. Consider microwaves in a common area. Parking is across the street, $59. $200 deposit is way too much for a hold.. overall enjoyed my stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Laura, Long Beach

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed. Clean bedding. king size room could have been larger but we had a wonderful view of river walk from highest floor. The Shower temperature was difficult to manage. Turn knob had to be slightly tapped just so to dial in just enough heat to not give you a scald burn. Took several attempts and finally I just settled on a water temperature that wouldn’t burn my skin but also wasn’t very warm either. Hallway walls and flooring need updates.
Stayed 1 night in Dec 2024

4/10 Poor

José

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Es muy centrico tiene todo muy cerca para visitar y conocer en el Dowtown de Chicago
Stayed 1 night in Dec 2024

6/10 Okay

Salma

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Dec 2024

8/10 Good

Debora

Stayed 3 nights in Nov 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place we spent a great time with my family
Stayed 3 nights in Nov 2024

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Dec 2024

6/10 Okay

Baisy

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities
Greatest hotel experience I’ve had!
Stayed 6 nights in Dec 2024

10/10 Excellent

Ibrahim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, quiet and relaxing accommodation
Stayed 3 nights in Dec 2024